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“Fantastic place”
Review of Cross Keys Inn

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Cross Keys Inn
Ranked #4 of 11 Usk B&B and Inns
Certificate of Excellence
Reviewed March 2, 2011

Great atmosphere, friendly staff made for a welcoming and pleasant stay. Lovely home made food, breakfast to die for, home from home.

  • Stayed: February 2011, traveled on business
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Thank StuHowells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 - 88 of 88 reviews

Reviewed February 1, 2011

Friendly environment, excellant food, lovely beer warm friendly atmosphere in the bar around the log fire. Nicola and her staff offers a very warm welcome.

  • Stayed: January 2011, traveled on business
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Thank Ianplatformlifts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2010

Nicola, who runs this delightful informal ancient inn provides a spotlessly clean comfortable ensuite and serves a delicious cooked breakfast second to none.
I felt very comfortable staying in this inn. Parts of its building go back as far as the 14th century. A great place to escape back in time.
The locals were all friendly and helpful.

  • Stayed: August 2010, traveled solo
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Thank happyholiday074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2010

I stayed at the Cross Keys at the start of September 2010 with my husband. We had a wonderful time at both the hotel and also the quaint town of Usk, everyone was really friendly, welcoming and accomodating. We could not fault the rooms, all of which looked as if they had been recently re decorated, equipped with fluffy towels and pillows. As we arrived fairly late we decided to eat at the pub, and we were not dissapointed - the food was beautiful and plentiful, and not out of a microwave!!! We had a great nights sleep as the beds were very comfortable, which was closley followed up by a freshly cooked breakfast, which again there was plenty. We will definitley be returning for our next anniversary

  • Stayed: September 2010, traveled as a couple
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Thank Amanda503716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2010

Usk is a pretty, small town just off the M50 / A449 route from England into S Wales and made a relaxing stopover in a busy schedule.
The Cross Keys is an old Inn full of character in the centre of Usk but also has a large quiet car park.
The room I had was freshly decorated, with a good bed and a small table to work at with a number of plug sockets, as well as the usual flat screen TV and kettle etc.
The good quality food was served in the bar by friendly pleasant staff in a 'local' atmosphere accompanied by well kept beers including a couple of hand pumped varieties.
All in all a very pleasant alternative to usual run of plastic hotels.

  • Stayed: July 2010, traveled on business
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Thank mike503933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 28, 2010

The hotel was presented beautifully, the food served at breakfast was of a good standard and we were initially very impressed by the room. On further inspection, however, things were not as they seemed.

The room's facilities were disappointing. We soon discovered that the large, modern television did not work, and that we were unable to use the tea and coffee making facilities as there were no cups or mugs provided. The mattress was uncomfortable and sleep was hindered by the delicate nature of the walls as other guests were easily heard. This was, of course, unavoidable as it was due to the age of the building.

The bathroom caused further difficulties. Firstly, it was impossible to utilise the sink properly because of the poor location of the shelf above it. Secondly, the shower veered between hot and cold without any warning, making showering a difficult and frustrating task. Finally, the noise from the boiler located in the bathroom was unbearable.

Perhaps the most disheatening aspect, however, was the response from the owner upon my careful mention of the difficulties we had faced during our stay. They were unaccommodating, defensive and far from apologetic.

  • Stayed: June 2010, traveled as a couple
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3  Thank suze197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cross Keys Inn

Address: 24 Bridge Street, Usk NP15 1BG, Wales
Location: United Kingdom > Wales > South Wales > Monmouthshire > Usk
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #4 of 11 B&Bs / Inns in Usk
Price Range: $72 - $93 (Based on Average Rates for a Standard Room)
Number of rooms: 11
Reservation Options:
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Also Known As:
Cross Keys Inn Usk, Wales

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