When we came, we where served by a wery nice and helpful younger woman. She helped us ordering food, and she really tried to give us the best service. Also she could speek english! The room is ordinary, but they also come with a distinct smoke smell. The AC was not in function, it was terrible hot in the room. Of course we should have reported this but it was late and we didnt want to change room in the middle of the night. Also this is something the cleaningstaff should see and fix before customers come to the room.
The breakfast was a complete joke! It is absolute not a hotel breakfast. Almost everything was empty, and we have to tell the staff to fill up, bad service! Also the older one of the two had a bad attitude and looked liked she hated her job. It was a complete mess around thebreakfast, dirty, wet on the floor and blood. The staff didnt cleaning this up, it was absolute the worst breakfast experience we have on a hotel! At the end the older woman give us a trail and said something in spanish, she obviously wanted us to clean up ourselves, you pay for hotel service but it is more like cheap hostel. The older staff lady should not work with customers at all, she does not understand the meaning of service!
- Official Description (provided by the hotel):
- Just 5 minutes from the AP-7 highway, our family-friendly hotel is a handy stop on your drive from France to southern Spain. Holiday Inn Express Barcelona-Montmeló is 40 minutes by car from Barcelona El Prat Airport, separated by woodland from Formula 1 races at the Circuit de Catalunya. ... more less
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- Also Known As:
- Express By Holiday Inn Montmelo Hotel Granollers
- Holiday Inn Barcelona
- Holiday Inn Montmelo
- Express By Holiday Inn Montmelo Province Of Barcelona/Granollers