Our NCL ship stopped in Costa Maya on April 3, 2012. Our family had a wonderful day at Pez Quadro Beach Club. I booked on line through the website, had to put a small deposit down to reserve our spots for the day and paid the balance upon arrival. The deposit was so small I did not mind making it over the web. The reservation paperwork said to go outside of the port and get a cab. We were hesitant to do that and opted to take the shuttle that was in the port. That was a mistake, we should have followed the directions and taken a cab. The shuttle was fine but it dropped us off several blocks from where we needed to be. The driver claimed he could not go any further due to a closed road I do not think that was true but whatever. So we got off the shuttle and walked down the beach did a little shopping along the way until we saw the Pez Quadro signs. Upon walking up to the hotel we were greeted by Francisco by name. He got us settled into our chairs and brought us a drink. Otto also came over and greeted us. Our family enjoyed the beautiful beach all day. My sister and niece rented a wave runner for 1/2 an hour and had alot of fun on that. The only draw back was that the wave runner was not located right at the Pez Quadro Beach Club. They had to walk back down the beach to get the wave runner but once on it had a lot of fun. All day Francisco took very good care of us and gave us excellent service all day. Our tickets included a plate of nachos for lunch for each person which Francisco got for us whenever we were ready. The hotel also had a full menu that you could order from if you choose to.
Overall it was one of the best excursions we did on our cruise. I will be recommending Costa Maya Tours to anyone that will be going to Costa Maya and I look forward to returning to Pez Quadro Beach Club on my next visit to Costa Maya.
Thank you Francisco and Otto for a great day in Costa Maya!
Tina- Jackson, MI
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