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“Good location - arrogant service”
Review of Shiner Hotel

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Shiner Hotel
Ranked #78 of 178 Hotels in Shangri-La County
Reviewed August 18, 2013

We spend two nights in the Shiner Shangr-La, coming from Lhasa and travelling further to Lijiang. the hotel location is very good, only 20 minutes waölk from the "old town" (taxi 5 minutes - 7 Yuan). the internet was availible only part time with very low speed, most of the standard apps and websites did not open.
The service was not customer-oriented and very poor with regard to flexibilty to respond to customer requests.
English language skills are poor - as in most of Chinese hotels in the region - however can be assessed below average and - in line with arrogant service qualty, is perceived lousy.
Price-value quality is poor.
We definitevly choos another hotel the next time.

Room Tip: make yourt expectations vey clear when you book!
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  • Stayed: August 2013, traveled as a couple
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Thank Stefan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3 - 9 of 20 reviews

Reviewed June 11, 2013

We stayed in a suite and h hotel s pretty par for the course for Chinese travel/tourist hotels. It was clean and the breakfast was better than most. The hotel is a couple of kilometers away from the old part of town, but it is a straight shot on the bus or a 7 RMB taxi ride there. There is not much to do around the hotel. The shower had really low water pressure. The beds are exceptionally hard even by national standards.

  • Stayed: June 2013, traveled with family
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Thank crucifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2012

A not very comfortable room (and shipped sheets on our bed) and a bad breakfast then it took 21 minutes to check out. Maybe we both ah a touch of altitude sickness but we were not impressed.

  • Stayed: June 2012, traveled as a couple
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Thank Jim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2012

What impressed us most about the Shiner hotel was the welcome! Our group was greeted with steaming hot and fragrant towels and delicious ginger tea. Our rooms were unusual...the beds were on platforms...but they were comfortable. The heat came on at 6 pm but there were nice electric blankets to keep us warm too. It was a nice experience and the service was excellent.

  • Stayed: April 2012, traveled with friends
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1  Thank Shar1805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2012

We stayed at this hotel late April 2012 and our guide mentioned that we were to stay in the Holy Palace but other travel agents said it was bad. The room had worn furinture and dirty carpet. We found empty match boxes in the draws which we used to stop the window rattling. The bathroom had mould on the shower tiles and ther were no toiletries except a communal bottle of shampoo(lucky we always take ours with us). and you were given a tiny roll toilet paper a day, pity if you ran out. There was a rack of condoms on basin.
On checking out we had to wait while our room was checked to see if we had stolen any furniture or the condoms before we were given back our security deposit. This is a Chinese Tourist Hotel and no other Chinese was subjected to this check.
There are 5 star hotel not far from this hotel.
Shangra la country is very beautiful and a visit is worth it but make sure the travel agent does tell the truth about the hotels

  • Stayed: April 2012, traveled as a couple
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1  Thank nefer14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2011

Our travel agent booked us into the Shiner Hotel in Shangri-La. The hotel is a 20 minute drive from the Old Town. It is in an industrial area, with construction noise from early morning until 7 p.m. daily. The rooms have no heat between 9 a.m. and 7 p.m., in spite of the very cold (2 degrees Celcius!) temperatures. The carpet was filthy, the desk chair torn, and there was a leak in the bathroom. No one in the hotel spoke a word of English. We were informed that this was the best four-star hotel in Shangri-La! Needless to say, we moved two hours after arrival to a more comfortable and charming inn in the Old Town.

  • Stayed: October 2011, traveled as a couple
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2  Thank dale b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013 via mobile
Google Translation

Stayed: August 2013
Thank Andrea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shiner Hotel

Address: No.144 Changzheng Road, Shangri-La County 674400, China
Location: China > Yunnan > Shangri-La County
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #78 of 178 Hotels in Shangri-La County
Price Range: $71 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shiner Hotel 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Shiner Hotel Shangri-La County, China - Yunnan

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