Very upset (at the amount of money paid) and disgusted with Kamari Apartments. The complex certainly did not match the information in the Thomas Cook travel brochure – ‘peaceful – spacious and newly refurbished’. It was not! We waited an hour and twenty minutes before the room was ready despite our flight already being delayed by an hour!
On seeing it we were shocked, it was really pokey and very basic not a studio, possibly a double room! Staying in a 2 star in St Georges previously was a palace compared to this. The three beds were practically on top of one another, two beds touching so we could open the patio doors. The third bed was a chair that kept collapsing; the cover was shabby and torn.
The wardrobe door wouldn't shut. The fridge door was rusty and cracked and had been painted to try and make it look better. It didn't close properly so food at bottom was warm, whereas food at top freezing as ice box like an iceberg. We had two rusty hotplates to cook on, one which didn't work – took a fried egg fifteen minutes to cook! On opening the kitchen cupboard door it hit into the glass lamp shade.
There was damp on the bottom of two of the walls which caused a musty smell! The shower tray seemed to be blocked, causing flooding in the bathroom.
All doors creaked loudly on opening/closing them waking everyone on using the bathroom etc.
The pool area was good; a bit worrying was the fact that bathing costumes and kids’ toys turned green!? There were not enough sun beds and on occasions we were asked if ours were free on just leaving them to go bar/pool or room. This was rather annoying. Bar was ok; food choice limited, Greek salad and chips good, but burgers and pizza awful.
The noise was dreadful most nights; no time restrictions for using pool, small playground or bar. Screaming and splashing seemed to be worse from 12.00 until 3.30am, most nights and there were people in the pool at 4.10am one night. Joke being kids playing in the pool during that day were asked by Zak to stop making noise and goal posts removed! There were 4 dogs that lived on the complex; they roamed freely, barked ++ most nights and we also witnessed dogs excrement on the lawns, where later children walked barefoot.
Sheets were changed once during our two week stay, we would expect this to be twice.
We spoke to the rep about the room and the noise but to no avail. Eva seemed friendly initially, but on expressing discontent this changed, ‘commenting this is not a 5 star hotel’. Seemingly there are rooms or apartments that have been re-modernised, but whilst we were there these seemed to be occupied by people returning to Kamari and were booked through Eva and Zak, Eva's comment to other guests within earshot was that you can, ‘be lucky or unlucky’ in the room you get. If you are going to book this complex make sure you get one of them as they are further from the bar and pool.
- Also Known As:
- Kamari Apartments Hotel Acharavi
- Kamari Apartments Acharavi, Corfu, Ionian Islands