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“Fabulous”

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Dessole Dolphin Bay
Ranked #4 of 33 Hotels in Amoudara
Certificate of Excellence
Reviewed July 26, 2013

Reviewed July 27/07/13
What a wonderful experience and a fabulous place. Wonderful staff who have a passion for what they do and really want you to enjoy your stay, which we certainly did. The room was fantastic and the building/hotel was beautifully. Location was great, 5 minutes walk from the beach and shops on the next street. You can walk everywhere in town from here and it's lovely to get back to the room and to be able to relax in style. It really was a fabulous place to stay and I would highly recommend it.

  • Stayed: July 2013, traveled with family
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5  Thank chayblyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 - 57 of 319 reviews

Reviewed July 28, 2012

Hello ,

We stayed at this hotel in 2012 in july 10 nights. The conditions at the hitel are not very good. The fact is that the hotel needs to change some parts of the rooms. The doors , the closets, the TV. But i really recomend this hotel because of the people that work there especialy Zara, He is a lot of fun and that hotel would be nothing without him. And the other people are very nice. But Zara is great, he plays music, he does aerobic, water gim, yoga, anything that you would like to do. The owner of the hotel should triple his salary because all the people leave there satisfied because of him not because the hotel.

Room Tip: rooms at the first and second floor are better
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  • Stayed: July 2012, traveled as a couple
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5  Thank Ordean O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

Nothing much. Pretty basic hotel, in need of a refurbishment. At least it was clean. Room size is ok. I would not go back.

Just a place in the sun...

  • Stayed: July 2012, traveled as a couple
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2  Thank a189400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2012

Hotel room basic, bed the most uncomfortable that I have (attempted to) sleep in. Food very limitted and not much choice. Bar area nice and lobby ok. Family focused and good budget hotel for families on low budget. Drinks expensive. No UK TV (not that you would want to stay in room). Nice view of oil refinery, sea and mountains. As we did not have to pay (Thompson's delayed flight temp accommondation 24 hours) no problems , but if a paying guest would have checked out after 1st night. Staff did thire best and were helpful.

  • Stayed: June 2012, traveled as a couple
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10  Thank Pikey1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2011

1. spiders all over the place and bed
2. no air circulation
3. windows very small
4.bad food- not fresh, not greek
5.water with charge
6. bad sleep
7. bad beach area
8.bad service
9. stupid and nonsense animation team
Dont go there. it is bad for your mental and physical health. you might get a disease.

  • Stayed: August 2011, traveled with family
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8  Thank hellobenjamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 27, 2011

Well ,well... after reading on site's hotel, we thought that Dolphin Bay can be a good place to spend 7 beautiful days. Unfortunatelly, we had bad surprises from the beginning, surprises that we had to get used to.
1. The hotel is only 3 ***. The rooms are very small, that's why we accepted the hotel's offer that to replace it with a bungalow (we were in vacation 3 persons). Luckily for us, we didn't pay extra fee.
2. The rooms (and the bungalows, too) smelled like hell. The air was unbreathable. The bedding was clean, but impregnated with dark smell, too. The best surprise here was the towels: they smelled like goat's milk!!!
3. You are under attack all night! The mosquitos are very aggresive!
4. The beach was very dirty, in contrast with a very beatiful water, clean with smooth sand, no rocks or other annoying water creatures. The best surprise here are the sunbeds. In hotel review, it writes that they are included in "all inclusive" offer. Well, they cost 2,5 Euro.
4. The food: not greek at all. Anyway, you can find here good tzatziki and some salads. The beer was "cheap" one and the wine was a disaster. The juices were "chemical" (in a country were oranges and lemons are at their home).
5. The animating team was desastrous! They made a 7 days programme for retarted persons. Like the mosquitos, they were aggresive, insisting to participate as a "laughing toy" to their programme. The best way to have fun is to ignore them!
Conclusion: better to avoid the hotel, because is preffered by russians and polish. The decent tourists of all were the romanians (believe it, or not!).
Anyway, the Crete is a very beautiful island, if you rent a car and go for yourself! Avoid the guide and the hotel trip offers!

Room Tip: Does not exist!
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  • Stayed: June 2011, traveled with family
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8  Thank CucuMucuMotorsport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 11, 2010

After reading previous reviews I became very sceptical about this hotel and already thought what I could I do to change it, but im glad that I didnt, because the location of the hotel was just about 7 minute drive from the Heraklion airport and we got into the rooms as soon as we arrived. No waiting at the reception. I was pleasantly suprised about the reception & waiting hall - there were leather sofas and Wi- fi internet without any charge.'
Food was average, breakfast was a bit poor, but everyone could find something for themselves. Lunch was good. Big choice of salads and pasta, as well as rice, meat and fish. Every day there was something different. Dinner was great, similar to lunch, but with greater choice. But as we later heard from the guide, there is reason why the breakfast is poor. Thats is specific to Greece culture. Usually greeks drink only coffee on mornings. Staff was very friendly and tried to help as they could. They even put us breafast on at 5:00 am , because we had an early excursion. And ofcourse they didnt forget to leave launch boxes at the reception, so the service was really good. Rooms were cleaned every day and no tips were asked. You could leave them if you wished.
Animators at the pool played music all day long and organised activities as water polo, stretching, water aerobics, water volleyball and many others. They organised many games at the evening too, so it was never boring. All inclusive bar with alcohol closes at 11 pm , so after that there is quiet at the hotel and you can have a peacefull sleep. Beach is few steps from the hotel and hotel has sandy beach, which is good, because you cannot hurt your feet at the rocks which are on other beaches. I would definetely recommend this hotel to my friends and im pleased with my time that I spent there.

  • Stayed: July 2010, traveled as a couple
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10  Thank LeldeLukaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dessole Dolphin Bay

Address: | Gazi, Amoudara, Crete 71005, Greece
Location: Greece > Crete > Heraklion Prefecture > Amoudara
Amenities:
Bar / Lounge Beach Free Parking Restaurant Spa Swimming Pool
Hotel Style:
#3 Luxury Hotel in Amoudara
#3 Family Hotel in Amoudara
#4 On the Beach Hotel in Amoudara
Price Range: $101 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dessole Dolphin Bay 4*
Number of rooms: 259
Official Description (provided by the hotel):
Located on the beach of Amoudara, just few minutes away from downtown Heraklion, Dessole Dolphin Bay Resort is ideally located offering you easy reach to the centre of Heraklion while enjoying the marvellous, endless sandy beach of Amoudara, surrounded by beautiful gardens and relaxing walking space. ... more   less 
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Also Known As:
Dolphin Bay Holiday Hotel Amoudara
Dessole Dolphin Bay Crete/Amoudara

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