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“How not to make money running a hotel.....”
Review of Hotel Sunce

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Hotel Sunce
Ranked #25 of 32 Podstrana B&B and Inns
N.virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“How not to make money running a hotel.....”
Reviewed August 14, 2007

We just finished an 8 night stay at this excepionally clean and well situated hotel in the Split area The house keepers are fantastic......however the owners lend a new meaning to German frugality!.....we learned from the first day that to get a cold beer for the beach or a capaccino we had to walk next door to another cafe (about 10 meters) for sevice.
Not once was the hotel cafe on the beach open for business.When we asked for an umbrella the next day we were told "it was broken"...never mind the fact that there were several brand new cafe size umbrellas still wrapped in plainview on the terrace...not to mention the awnings which appeared to never have been unfurled,certainly not during our stay so when we were enjoying the beach we had to move with the shade of the lone tree next to the closed cafe cafe.It seems that the owners mentality is if it isn`t used no nead to ever maintain it nor replace......the owners are indeed odd. The woman refuses to speak English though we learned from staff that she speaks and understands the language very well. The look a french tourist gave her after a lenghty one way conversation in German was a hoot!!!! We call her "Frau Kuna "as the laundry at 15 kuna (about $2.75) a piece is returned back damp if you don`pay an additional $2.75 to have it ironed!!!!...even underwear!!!! Beach towels(better to say they are towels to be used on the beah) could be rented for 20 kuna a day....or bought for 130 kuna ! Both owners seemed displeased as we walked back from other cafes.

  • Liked — location
  • Disliked — no beach service....
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank epn554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
WA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 24, 2007

Clean hotel run by two maniacs (husband and wife from Germany), its clean but very expensive for what your get and they are so into saving money you have to press 9 timed buttons to get lights whilst walking up 3 flights of stairs, they have even rigged up a system whereby the aircon in the rooms cuts out if you open any window within the room. I am all for energy saving initatives but this is taking it too far. Beware of the bigger lady - she screams at you in German, but the young girl at the front desk is nice. The hotel is miles away from split and if I had my time again I would have stayed closer as the beach in front of the hotel is windy and average.

Stayed July 2007
Helpful?
1 Thank corgetteWa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Podstrana hotels

London
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 22, 2007

The hotel itslelf is nice, pity about the owners!

We booked two apartments for seven people for one night in August. We
paid one apartment by AMEX and wanted to do the other by a separate AMEX.

While the receptionist was kind, the female owner was extremely rude and kept pressing the cancel button on the machine with the second AMEX to avoid it processing (obviously trying to avoid another charge
from AMEX). She would then yell in German to the poor receptionist who would translate in English that the card would not work, even though it was clear the owner was pressing the cancel button. This was occuring despite a big advertisement noting the hotel took AMEX.

While the rooms were clean (if you request and are told you will have a balcony with a sea view don't expect one) the german owners were rude: raising their voices at guests, the wife telling us to stop talking on the hotel's patio at 11pm (we were 4 adults talking after dinner not partying) and then turning off all the lights. The husband then appeared and told us sturnly to go to bed: thanks Dad!

People like this should not run a hotel. They would be more suited to running a school camp.

Stayed July 2007
Helpful?
4 Thank AusUKtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 27, 2007

My wife and I stayed for two weeks at hotel Sunce.
We booked a double room with seaview. Our room was very clean, comfortable and the view is superb!
Hotel Sunce is situated on the great location with a beautiful private beach.

Owners (Mira and Vlado) and the staff (Ivona, Maria, Zorana...) was very helpful and friendly, they organized for us some great trips (Brac, Medugorje, Dubrovnik..)

In the hotel restaurant you can ask staff and have special meals prepared, they have good, fresh food.

The prices are at a very good level

  • Liked — Service and more
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank staita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 27, 2007

I had such a great time in Hotel Sunce.
I will come back next year.
This hotel is just wonderful!!!

  • Liked — staff and service
  • Disliked — everything was great
  • Stayed June 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank CLAUDIAZagreb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daly City, California
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 21, 2007

I have to completely echo the previous review, we stayed there a few days after them and we had the exact same horrible impressions. Yes, the man and woman who are the owners are crazy, especially the man, who yells and screams at your like he is going to hit you, his face goes bright red and looks like he will pop a few veins. Yes, they don't speak and English and scream at you in rapid German. and finally yes, the hotel feels like a jail where the breakfast doors get locked down the second the clock gets past 10 in the morning. Add to that the prices which is very steep, we paid 240 euros, and the fact that the beach around the hotel sucks and it is far from Split itself (a city which by the way we very much enjoyed), and this adds up to a place which you should not even considering staying in.

First problem we had is that we booked the room which is listed as for 5, but we had 6 people. However, we called in advance a month before to check whether this was ok, we were told yes, it was. Then when we arrived late at night, only the owners were there who didnt speak any english and told us we could not stay here, they tried to rip us off and rent another room just for one person. The man was screaming in German like a maniac. If it wasn't so late we would have left immediately to look for another hotel. We were saved by the fact that my brother spoke German. No one who has that guys temper should work in the hotel industry. We only saw two other couples, the typical German tourists, even using the sauna cost extra, and you feel like in a prison.

The only upside is that the hotel is spotless clean and the woman at the front desk is nice.

AVOID this place!!!

  • Stayed June 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank drudman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 2, 2007

Hotel Sunce had some great reviews from this website which made us book 2 nights there , but overall we were very disappointed with our stay.

Overall Split is a bit of a hole and I would recommend avoiding it if possible. There is nothing there, and the UNESCO palace isn't even that nice. There are far nicer places to go in Croatia.

Firstly, this hotel is a 30 min bus ride from Split which makes it difficult to get to, unless you can afford to spend lots on taxis. The receptionist was very nice and helpful, but the people who ran the restaurant (the owners?) were surly, rude and unhelpful. They also only spoke German and couldn't even understand things such as "water "(in English, Spanish or Croatian!!) This made things really difficult at breakfast and dinner- despite their hotel spec saying that the restaurant could go out of its way to cater for any culinary needs...this was undoubtedly not true.

The rooms were okay (bright, clean) but the air conditioning units were on lowest settings - and fixed! Also the general atmosphere of the hotel is quite austere and unfriendly. On our last morning we had a flight to catch so headed down to breakfast 5 mins earlier than 'official' opening time to find the door to the room locked!! We were made to feel like we were putting them out by being there a little early.

Anyway - I would recommend avoiding Split altogether, but if you must then try and stay in town in an apartment. The outskirts of Split are very unpleasant...

  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank c0xy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sunce

Property: Hotel Sunce
Address: Grljevachka 146 | Podstrana, Split, Podstrana 21311, Croatia
Location: Croatia > Dalmatia > Split-Dalmatia County > Podstrana
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #25 of 32 B&Bs / Inns in Podstrana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sunce 4*
Number of rooms: 16
Reservation Options:
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Also Known As:
Hotel Sunce Croatia/Podstrana

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