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“Fantastic guides in a fairy tale setting”
Review of Ecocamp Patagonia

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Ecocamp Patagonia
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed May 3, 2014

The journey to get to Torres del Paine is worth every minute, and the Ecocamp has a perfect spot with picture postcard view of 2 of the 'Torres'. The Eco-friendly domes are comfortable and cosy, and the guides obviously love their jobs, and their enthusiasm for the national park is infectious. They are helpful and knowledgeable in the history, flora and fauna of the park. We did the safari trip so returned to the camp each night after our treks. We did treks to the base of the Torres, trip to Grey Glacier, and a fauna trail, all of which we could recommend as great days out. The communal dining was a good way of catching up with people who had been on different trips. The dinners were good, not great, but we weren't expecting fine dining, so this did not have a negative impact on our stay. At night the sky was lit up by stars, and we lay on the sun loungers in the grounds to watch the satellites and shooting stars. An experience we will not forget!

Room Tip: Stayed in a superior dome, so had own bathroom and heater. Very comfortable and cosy.
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  • Stayed: March 2014, traveled as a couple
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3  Thank TheDewhursts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoCamp-Patagonia, Cascada Copywriter at Ecocamp Patagonia, responded to this reviewResponded May 7, 2014

Hello! Thank you very much for your comments. You’re right- the location at the foot of the Torres del Paine is so picturesque! We are glad that you appreciated this prime location. We are thrilled to hear that you enjoyed the company of our guides and of fellow trekkers and that you enjoyed the communal dining experience. However, we are sorry that you were not completely satisfied with your meals- our specialist chefs do strive to provide high quality food and drink for our guests. Do not hesitate to get in contact with somebody from the Cascada team to pass on any suggestions or comments to our chefs, should you have any,
Best wishes,
Roseanne

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Reviewed May 1, 2014

Wonderful location with a very friendly staff, stunning views of the Torres and a laudable approach to Eco-tourism. The beauty of the park and the treks are absolutely wonderful and not to be missed by anyone interested in the great outdoors. The accommodations include geodesic domes with private baths, propane heaters in the baths and wood burning stoves in the bedrooms or domes with no heat and shared bathrooms in separate buildings. Almost everything else is the same for the two groups. The guides are friendly and work very hard, but are not well informed about the flora and fauna so that they are unable to fully elaborate beyond naming things. Also understand that regardless of what your itinerary says the hikes are chosen based on factors over which you have little control, such as the weather which is fully understandable but also on where they went the day before or where the group wants to go. As for the food it isn't bad, they are very generous with the portions and local wines, but they are putting too much emphasis on presentation at the expense of getting a hardy meal on the table that is hot instead of cool to cold.

Room Tip: Suites have wood stoves and heater in bathroom other rooms have neither.
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  • Stayed: April 2014, traveled as a couple
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6  Thank leforte1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoCamp-Patagonia, Cascada Copywriter at Ecocamp Patagonia, responded to this reviewResponded May 9, 2014

Holá! Thank you for your comments. We are glad that you appreciated our optimal location right at the foot of the Torres and our passion for eco-friendly tourism.We are sorry, however, that you felt as if you had little say in the activities that you took part in during your stay. We make it clear in our itineraries that EcoCamp reserves the right to modify treks and routes for security reasons as well as others, but we hope that, whatever the circumstance, a suitable trek route is found which caters to the needs of everybody. We appreciate your comments regarding the meals and have passed them on to customer services.
We hope that you enjoyed your stay overall and that you will visit again in the future.
Best,
Roseanne

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Reviewed April 27, 2014

Eco-camp is a beautiful place, different domes in the middle of the nature at the foot of the Torres.
Super Eco with very friendly staff. The location is perfect to do excursions and to come back in the evening, on time to admire the incredible sky full of stars.
To be Eco is expensive especially in a park in Patagonia so many it is not ideally for back packers. We wanted to do this experience but we could stay only one night because we have to go around for an other month...

Room Tip: If you want to have a private bathroom you have to choose the suite dome.
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  • Stayed: April 2014, traveled as a couple
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Thank Glenda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoCamp-Patagonia, Cascada Copywriter at Ecocamp Patagonia, responded to this reviewResponded April 29, 2014

Holá! Thank you for your comments. We are proud of our location at the foot of the Torres del Paine and we’re glad that you appreciated this prime location! We pride ourselves on our eco-friendly facilities and we’re glad that you enjoyed them, as well as the company of our great staff. We hope to welcome you for a longer stay in the future!
Very best wishes,
Roseanne

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Reviewed April 26, 2014

My husband and I stayed at Ecocamp Patagonia as part of our honeymoon and had such a wonderful time - the guides were great, the food was delicious and hearty (which is what you need because it is always cold in that part of the world!), and the accommodation was wonderful and cosy. We decided to upgrade for a suite so we had our own bathroom and heater, and I would definitely recommend this option.

  • Stayed: December 2013, traveled as a couple
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1  Thank R V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoCamp-Patagonia, Cascada Copywriter at Ecocamp Patagonia, responded to this reviewResponded April 29, 2014

Hello! Thank you very much for your feedback. We are glad that your stay at the EcoCamp was a positive one for both you and your husband. We are pleased that you enjoyed the food-we agree, nothing beats a hearty meal after a day’s trek in the Patagonian climate! We work alongside our expert guides in order to ensure that the the facilities of the EcoCamp are as comfortable as possible and we are thrilled that you appreciated this. We hope to welcome you again in the future!
Very best wishes,
Roseanne

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Reviewed April 24, 2014

Eco Camp is a great destination for those who love nature, trekking, outdoors living, but appreciate a hot shower and warm sheltered bed at the end of the day. We spent 4 nights in Ecocamp and 2 nights in refugios while doing the W circuit. It was really nice to arrive at night at Ecocamp and be greeted with a pisco sour and snacks before dinner. Food and service was very good, the staff was friendly and helpful.

We booked with Cascada Expediciones and since the very first mail to the moment we met our guides, every day until the last one we felt that everything was taken care of. We chose to upgrade to a superior dome with a bathroom inside and heating worth the extra money.

We traveled in shoulder season at the beginning of the fall (first week of April) and had great climate. Another plus of traveling at this time is that the refugios are not as crowded as in the summer, and the time spent waiting for bathrooms or food is minimal.

Our guides, Roberto and Danny were very knowledgeable, and above all really passionate about what they do. They took excellent care of us, and made sure we were doing ok, not only when hiking, they also proved excellent companion while eating or playing Jenga at night.

I read some comments of people not satisfied with the quality of services or with the value; perhaps they went there expecting a five star resort. In my opinion, Ecocamp is the perfect destination if you want to spend one week away from civilization and hiking in one of the most beautiful places in the world. They definitely provided us with a week of great memories.

  • Stayed: April 2014, traveled as a couple
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1  Thank Lorena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoCamp-Patagonia, Cascada Copywriter at Ecocamp Patagonia, responded to this reviewResponded April 29, 2014

Thank you for your comments! We are glad that you felt well looked after by Cascada Expediciones and by your guides/ Jenga companions! -- we will be sure to let them know that you appreciated their company and their knowledge. We are thrilled to hear that your stay at the EcoCamp was a pleasant one. We strive to offer high-quality, eco-friendly comfort and we are glad that you enjoyed this during your stay and appreciated the ethos of the EcoCamp. We look forward to welcoming you in the future!
Very best wishes,
Roseannne

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Reviewed April 23, 2014

Great guide & great food, at least when staying at the Ecocamp. Food in the Refugio's was mediocre at best. The trek itself was gorgeous & all the more fun since we weren't carrying heavy packs or worrying about the wind blowing our tent down. I would totally recommend going with Ecocamp.

  • Stayed: March 2014, traveled as a couple
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Thank Mary Ann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoCamp-Patagonia, Cascada Copywriter at Ecocamp Patagonia, responded to this reviewResponded April 29, 2014

Holá! Thank you very much for your feedback. We are pleased that you appreciated the freedoms of a lighter trek on the ‘W’ route by going with the EcoCamp. We are constantly working to maintain high standards of food and amenities at the EcoCamp to make your stay is as pleasant as possible. We hope to welcome you again in the future!
Very best wishes,
Roseanne

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Reviewed April 23, 2014

We recently did the Wild Safari package at Ecocamp staying in a superior dome with ensuite. It was outstanding in every way...from the big smiles that greeted us at the airport to the sad farewells to our new friends when we left. I thoroughly enjoyed the selection of walks each day because of the breathtaking scenery, the great group of people we met and the wonderful guides who made each trek an adventure with a good dose of humour and information - especially Gonzalo, Diego, Felippe and Daniella. It was also delightfully luxurious to come back to camp and enjoy a gourmet dinner, a pisco sour or two at the bar and then retire to a cosy warm 'tent' where the staff had stoked up the fire and go to sleep gazing at the stars through the roof portholes. We were even blessed with the weather as we had blue skies and none of the famous Patagonian wind. I cannot say anything negative about the whole experience...it was perfect!

Room Tip: We had Dome 2 which was close to the core dome but take a torch as it gets dark on the walkways even...
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  • Stayed: April 2014, traveled with friends
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Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EcoCamp-Patagonia, Cascada Copywriter at Ecocamp Patagonia, responded to this reviewResponded April 29, 2014

Holá! Thank you very much for your feedback. We are so pleased that you enjoyed your stay in one of our superior domes and thrilled that you found our guides to be of great help- they are indeed experts! We will be sure to pass on your kind words to them. We love the fact that the EcoCamp brings together like-minded people from the 4 corners of the earth who share a passion for nature and adventure so we’re glad to hear that you found yourself in the midst of great company during your stay. We strive to make sure that the amenities of the EcoCamp are of a high standard in order to make your stay as comfortable as possible and we’re glad that this was the case for your experience at the EcoCamp. We hope to welcome you again in the future!
Very best wishes,
Roseanne

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Additional Information about Ecocamp Patagonia

Address: Torres del Paine National Park, Torres del Paine National Park, Chile
Phone Number:
Location: Chile > Magallanes Region > Torres del Paine National Park
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 18 Specialty Lodging in Torres del Paine National Park
Price Range: $315 - $977 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ecocamp Patagonia 3*
Number of rooms: 33
Official Description (provided by the hotel):
EcoCamp is situated in the very heart of Torres del Paine National Park and provides the region’s first fully sustainable accommodation, complete with green technology. You enjoy guided treks and wildlife excursions by day and share evening meals with new friends, before falling asleep gazing up at the star-filled sky through your dome ceiling. Wake up in the middle of the Patagonian wilderness in a cozy geodesic dome, with a panoramic view of the majestic Torres del Paine, ready to pick up the hiking trail!EcoCamp Patagonia is a tribute to Kaweskar dwellings and way of life. The basic premise in designing the EcoCamp was to maintain the nomadic spirit of Patagonia’s ancient inhabitants. EcoCamp Patagonia is the 1st sustainable accommodation south of the Amazon, and the only one of its kind in Patagonia. ... more   less 
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Also Known As:
Ecocamp Patagonia Hotel Torres Del Paine
Ecocamp Patagonia Aisen Region/Torres Del Paine National Park, Chile

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