We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Las Torres Patagonia
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 7, 2012

Choosing where to stay in this national park is a real problem. It is huge and travel times are quite long from one area of the park to others. We chose this hotel because of the convenience factor. Close to the start of the walk to the base of the towers as well as other scenic options. The other helpful service is the very good van transfers to and from El Calafate and Punta Arenas. These worked very well for us and made accessing the park easy. Our room was very comfortable with a king bed and good bathroom - although the shower is just average with water pressure a bit poor. We took the all inclusive program. While this is expensive, if you wish to really see the park it is probably reasonable value for money. Make sure you insist on doing the excursions you really want. Weather also plays a part in what is offered each day. If you don't do plenty of excursions you could be left feeling that this hotel was poor value. The guides for all our walks/excursions were excellent. Likewise our lovely professional drivers and the very comfortable vans used for all excursions and transfers. Meals were generally good with plenty of options, although sometimes we felt that the buffet was not what we wanted after a long day out. Perhaps an a-la-carte option at night might be nice. Our only other gripe was the way the restaurant was run. Bills were presented each evening ( and at lunch if you ate in) with the sole purpose of extracting a tip from you, even though we had the all included option. I feel that this took the gloss of the all included option. All in should be all in. Otherwise, the hotel was a good choice to visit and enjoy this spectacular park.

Room Tip: A mountain view room is not essential. All public areas have lovely views of the mountains.
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lisH_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,305)
Traveler rating
Traveler type
Time of year
Language
  • More languages

614 - 620 of 1,305 reviews

Reviewed November 5, 2012

We stayed 4 nights inside Torres del Paine national park in October 2012. The lodge of Las Torres has helped enhancing our Patagonia experience to an incomparable level.
I cannot say enough on how we loved this place. The lodging, the foods, the excursions, the tour guides, the service in the restaurant, the front desk receptionist and the scenery are all impeccable.
We were in the all inclusive program. Some reviewers complained about price and food but we think the price totally worthy it. The all inclusive program includes the pickup from Punta Arenas, driving for 5 or 6 hours, and stopped at the ranch for the lamb BBQ ( according to my husband, the best Lamb BBQ he ever had), dog show, sheep shearing shows etc. The breakfast and dinner in the restaurant was very good, fresh vegetable, several choices of meat/fish, manual changes every day, unlimited drink, juice, beer and wine, (not including premium wine). On the excursion they also provided lunch bag with your own selection of sandwich and all kind of snacks, juice, water. On the day of leaving, the van took us to El Calafate and a lunch bag was also provided. The driver helped us go through the border in such an efficient way that made our trip so relaxing and worry free.
The room is small by American standard but the window opens up to the whole mountain view. The mountain is in the back and so close to the hotel. There are several buildings for the guests. The restaurant is in a separate building at the very far end. Our building is at the opposite end. All the buildings are not all connected. Sometimes we had to go through snow /rain to get to the restaurant. That's a small inconvenience.
In October not all the excursions were available but still it was more than we can take with 4 days' stay. We went to different areas of the park. It was so beautiful. The excursion was in small group with 6 to 8 peoples. We experienced snow, rain, wind and sunshine within one hour.
Torres del Paine national park is a place an outdoor lover must visit. Las Torres lodge is the place to stay when you visiting the park. With the all inclusive we were totally worry-free. We were so pampered that we don’t want to leave.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Orien2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

We had a great time at Las Torres. Of course, it is an expensive place, but that is to be expected in someplace as remote as Torres del Paine. We were particularly happy with our guides and the treks we were able to make. I would definitely come back again sometime.

  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank briccofamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

The hotel isn't bad, it has nice rooms, a nice bar and restaurant and of cause the location is absolutley great, no doubts about that.
But:
The hotel is quite expensive and there are some things that with that kind of a price should be different.
- the rooms,the bar and the restaurant are always cold, because all windows have only single glazing and as it is quite cool in Patagonia the heating has no chance to warm up the place
- the bar offers some sandwiches, but the selection is quite limited. The only other option to eat something is the restaurant, but there you have to take a three-course menue (lunch time) or a big buffet (dinner). You have no chance just to eat a soup or something simple other than the sandwiches in the bar.
- the prices for the food are quite expensive even if you take in account that all the foods have to be brought out there
- the staff at the reception are not very good at English and sometimes they seemed to be a little confused

  • Stayed: October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kathrin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlLasTorres, Commercial Manager at Las Torres Patagonia, responded to this reviewResponded November 11, 2012

Dear Kathrin V

Thank you for taking the time to provide us with your comments on your recent stay at Hotel Las Torres.

It was disappointing to read your comments about the limited bar selection options. Anyway, it is at the same time a good opportunity to answer so other travelers can have a better idea about our service.

As you already know, we do have a bar and a restaurant, both with different options.
In the case of the bar, there are more than 20 different options between sandwiches, pizzas and snacks.
We do have as well a variety of selected coffee, tea, beers, and many other beverages, soft drinks and cocktails, which is normally more than enough for most of our guests who do even thank us for having such a variety of products in such a remote place like Torres del Paine.
The restaurant at the same time is a different alternative to the bar.

Regarding the prices of our meals, most are even similar to prices in other similar categories hotels in Punta Arenas or Santiago, but considering this is a remote area at 400 km from the nearest airport, which is by the way, the southernmost airport in Chile, this is quite remarkable.


Kindest regards
Pablo Araya
Hotel Las Torres Commercial Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2012

Of course, the hotel is at the end of the world and one has no other choice for a hotel. We decided we should have chanced the hostel. We paid $280/night for a basic room with two twin beds. The food was average at best, often poor. The restaurant - where they don't even post prices on the menu - ran us $100 for a very average lunch (tough beef, dry fish). We did have a great waiter in the restaurant (Cristobal). The bar is def the better option, but a burger there was $20. My friend ordered a veggie pizza which came out with the frozen veggies still frozen, the cheese not melted and the dough not cooked.
The front desk staff were indifferent and aloof. We both speak pretty decent Spanish, but they often pretended to not understand (we had no such problems elsewhere).
The location is breath-taking. This is the only hotel down there. We should've tried the hostel...

  • Stayed: October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank blauzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2012

We came here for three days in the off season and loved it! The rooms are pretty basic, but it adds to the feeling that you are staying in a lodge. Our blinds opened to reveal Almirante Nieto, snow capped and majestic, right in front of us. The staff was incredibly friendly and they even sent us a special treat for our honeymoon! The breakfast was plentiful, but the dinner buffet was just average. The burgers at the bar were memorable, as was the special calafate sour they make. There were comfortable couches throughout the lodge, perfect for enjoying a glass of wine after a ten hour hike to Las Tres Torres. Each evening we signed up for the next day's activity and it being the off season we were lucky to have a private guided tour each day. The guides were knowledgeable and friendly, but there was plenty of opportunity to explore on our own. If you go, visit Tito and his plentiful gardens where he grows fruits and veggies that are used in the lodge meals. The stay was very costly, but also one of the most special parts of our trip (we did the all inclusive, which covered transportation to and from El Calafate, all meals, drinks and excursions)

Room Tip: Get a room facing the mountain, sunrise is breath taking
See more room tips
  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jaeffron65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2012

My husband and I took our adult daughter to this charming place to experience Patagonia while she was on break from her studies in Buenos Aires. Getting there, even from Buenos Aires, was challenging and long, but worth it. We went the first few days of April, which is the end of their high season. We absolutely LOVED our 4 nights there. And four nights is the minimum time you need-longer would be ideal. We wanted to stay at the Explora but the timing of our trip didn't work with their in and out dates so we ended up at this charming place. If you have ever stayed in one of the nicer places in Yellowstone or Yosemite, it is rather similar, although certainly much smaller than the Awanhee at Yosemite. But the feel is the same.

The staff at Las Torres was personable and went above the call of duty in helping us with some very difficult situations (my husband's bags did not arrive and he had nothing but loafers, a button down shirt and khaki pants for a trip where we would be hiking and horseback riding). Ian, the property manager on duty, decided to lend my husband his own hiking boots; one of the guides lent him a down jacket; they opened the small shop and we found rain jacket and a toothbrush. Honestly, the trip would have been a disaster had they not helped us out. When his bags finally arrived everything was soaking wet and the bag was ripped. The staff laundered everything and Ian arranged for someone to buy us a new suitcase in the nearest town 4 hours away, while we were out enjoying all the park has to offer.
As for the hotel, it is in a spectacular setting. The rooms are simple but clean and comfortable. Nothing fancy though and the bathrooms are small. At first we were taken aback by the "buffet style" meals. But the food was so good-all the salads and vegetables are from their organic gardens- that we soon became fans. And the wine is great.

The guides were also particularly accommodating of our needs. We are avid hikers and wanted to make the most out of our short stay. They made it possible for us to see more of the area by planning two days of riding, leaving the horses, and then hiking in to see the Torres and the French Valley. We really appreciated this as we would never have been able to cover that much ground by just hiking or riding alone. Of course, being there when the place was not full had a lot to do with our guide's ability to accommodate our wishes. Most of the trips are pre-planned but they do everything they can to accommodate what you want to do and see. And you are literally right near several trails for great hikes. I would recommend going at the beginning or end of the season in order to get the most out of your stay. And bring every type of gear for every type of weather you can think of. You WILL experience it all from sun and rain to snow and wind.

I would also recommend that you ask for a room in the newer section of the hotel. And by all means, make sure you meet Ian and take time to get to know the staff.
Have a wonderful time.

Room Tip: Newer section has slightly better rooms/bathrooms.
See more room tips
  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Kingtravelss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Torres del Paine National Park hotels
18.6 mi away
Rio Serrano Hotel
Rio Serrano Hotel
#5 of 11 in Torres del Paine National Park
907 reviews
14.7 mi away
Lago Grey Hotel and Navegation
Lago Grey Hotel and Navegation
#7 of 11 in Torres del Paine National Park
509 reviews
13.4 mi away
Tierra Patagonia Hotel & Spa
Tierra Patagonia Hotel & Spa
#2 of 11 in Torres del Paine National Park
504 reviews
Show Prices
Show Prices
Show Prices
10.6 mi away
Hosteria Mirador del Payne
Hosteria Mirador del Payne
#8 of 11 in Torres del Paine National Park
44 reviews
11.1 mi away
Awasi Patagonia - Relais & Chateaux
Awasi Patagonia - Relais & Chate...
#1 of 11 in Torres del Paine National Park
263 reviews
11.1 mi away
explora Patagonia - All Inclusive
explora Patagonia - All Inclusiv...
#3 of 11 in Torres del Paine National Park
921 reviews
Show Prices
Show Prices
Show Prices

Been to Las Torres Patagonia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Las Torres Patagonia

Address: Estancia Cerro Paine S/n | Torres del Paine, Torres del Paine National Park 6170000, Chile
Phone Number:
Location: Chile > Magallanes Region > Torres del Paine National Park
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Torres del Paine National Park
#6 Romantic Hotel in Torres del Paine National Park
Price Range: $345 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Las Torres Patagonia 3.5*
Number of rooms: 74
Official Description (provided by the hotel):
Hotel Las Torres is located in the heart of the National Park at the foot of the main tourist attraction, Las Torres del Paine and the starting point of the main trails of the park. With 74 rooms we offer All Inclusive Packages as well as bed & breakfast options. In any case, we are very flexible, with no fixed dates or days of arrival. We do have daily tour options to the main attractions of the park, as well as a nice restaurant with local cuisine options. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Cheap Tickets and TripOnline SA so you can book your Las Torres Patagonia reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Las Torres Patagonia Hotel Torres Del Paine
Las Torres Patagonia Del Paine
Las Torres Patagonia Aisen Region/Torres Del Paine National Park, Chile

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing