Yes, the hotel and surroundings are awesome like many other reviews mention, but a few things prevent this property from receiving 5 stars. The bathrooms are on the smallish side (2 adults at the same time getting ready too cramped). The bedrooms are also standard American motel room size. We were there for 4 nights and consistently every evening, the sign ups for the next day activities were not very organized. We were told we could just do it in the morning or see what was left (why some groups received preference, we could never figure out). Sometimes the places we wanted to go, we were told it was filled already (really, just because you approached other guests first and they took the available slots?) Also, the way different guides presented the same hikes varied greatly. (ie: some guides rated particular hikes as "very easy" and other said the same hike was "moderate to hard"). It would be wise to print out the hikes online and have it with you to be more informed (they don't provide this info at the hotel itself). Gino is an AWESOME guide and our favorite person at Explora. Also, when you check out, if you're going to El Calafate, you're faced with a 4-8 hour transfer. They space out the vans leaving the hotel in the morning, but in the end, you all wait in a middle of nowhere sheep pasture just beyond the border, for the last van to arrive so you can all go onward on a larger van. So make sure you're on the last van leaving Explora (instead of waiting 90 minutes or so in the pasture)!! Also, about 75% of the people on the transfer had a lunch packed--they said it was just handed to them by staff as they got on the vans. Be sure to ask, if no one hands you a lunch. Our family had no lunch to sustain us on the trip that stretched to an insane 8 hours to El Calafate. (btw, there were no delays at the border, just a driver who drove much slower than the posted limits and made countless stops at hotels, gas stations, etc) Almost everyone on the bus was very angry about missed connections/plans. You might want to consider doing a private transfer/car if you have some extra $$$.
- Official Description (provided by the hotel):
- Our lodge is located right in the heart of the extraordinary Torres del Paine National Park in southern Patagonia. The diverse and untouched landscapes of this area led UNESCO to declare it a biosphere reserve.Our Patagonia hotel lodge opened in 1993 on the banks of the Salto Chico waterfall. It affords an excellent view of the unique Paine Massif and two of the three impressive torres, or towers, which give the park its name.The lodge has 49 rooms and a variety of inviting spaces. Situated on a 3-hectare (7.4-Acre) site, the design borrows certain organic forms from the landscape itself, adapting to it with simple elegance. It was designed to create a dialogue with its environment, putting human beings in touch with the sublimity of their surroundings.For travellers, the lodge provides the welcome surprise of comfort in a remote area. Nonetheless, you are not isolated from nature, but rather placed "within" it. ... more less
- Reservation Options:
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- Also Known As:
- Explora Patagonia Hotel Salto Chico
- Explora Patagonia Torres Del Paine
- Explora Patagonia - All Inclusive Aisen Region/Torres Del Paine National Park, Chile