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Reviewed December 1, 2019 via mobile

Staff is very friendly. Guide are active and have great knowledge in history, geology, plants, animals etc. Director is present and taking care after his guests personally. We warmly recommend a stay at this hotel.

Date of stay: November 2019
Trip type: Traveled as a couple
Thank Sifre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this reviewResponded December 2, 2019

Dear Sifre:

Thank you very much for your review!

We are delighted that you enjoyed your Tierra Patagonia experience, that you had informative excursions as well as friendly guest service!

We would love to welcome you back sometime soon!

Warm regards,

Cecilia - Guest Service.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2019

We had a wonderful time at this place recently. The staff is extremely helpful and pleasant, in the restaurant, the bar, the reception and the spa and of course also the competent guides. Here you feel everywhere the dedication and the spirit of th the extremely friendly boss, Nicholas Russ. He is a wonderful example and a rare species as to how a top hotel should be directed.
Thank you all and kind regards from Switzerland.

Room tip: All rooms are good
Date of stay: November 2019
    • Rooms
    • Cleanliness
    • Service
Thank bertweder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this reviewResponded December 2, 2019

Dear bertweder:

Thank you so much for this beautiful review!

How amazing it is to hear that your Tierra Patagonia experience was wonderful!

We are happy that you enjoyed your stay with us and that you had a great overall hotel service, from our cuisine to the friendly atmosphere.

We hope to have the joy of welcoming you back to Tierra Patagonia, Tierra Chiloé and Tierra Atacama!

Warm regards,

Cecilia - Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2019

I recently returned from another stay at Tierra and it was as magical as ever. As a frequent TDP traveler it's always difficult to choose between all of the fabulous lodges. Although not as exhaustive of excursion list as Explora, they have all the highlights and great access to the east where more there is more wildlife. I suggest visiting Sierra Baguales area if at Tierra as it's really different from the main areas of park, littered with fossils, and totally of beaten path. Tierra offers biking and the other lodges do not, although if you're a horseback rider look to Explora. April first rates come way down. There are 3 'standard rooms' which the only real difference is a handful of sq ft smaller so bathtub is in corner of room not bathroom. It's in front of a panoramic window but very private so I actually find it a pro, especially if on a honeymoon. They fill fast, but early April in a standard room is a way to have a 5 star TDP adventure lodge experience at a 4 star or lower cost. Another advantage I like about Tierra is that they include transfers in/out from Calafate on any given day (Explora on a fixed time table ever 5 days and only during high season, Awasi at extra cost, Patagonia Camp extra cost). This is really nice as for a comprehensive Southern Patagonia trip combining Argentina and Chile via Southern Patagonia with an adventurous crossing through the Andes. This allows you to experience both windward and leeward side of these mountains, and the Argentine side of Patagonia features the most stunning glaciers (Perito Moreno, Upsala, etc) so more representative of glacier country) while also having vast pampa which is an important ecosystem of Patagonia (comprises over 80% of the land). Other benefits are then that you can experience Buenos Aires at start of trip, and then Santiago and/or Chile's lesser known wine country (for those considering Tierra Apalta Residence of Vik Chile are wine country properties to look at) as well as Valparaiso which is an awesome city (if Santiago would compare to New York, Valpo would be San Fran).

Room tip: 3 standard rooms offer big savings and are comparable, so if looking for value try to book one of those.
Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
Thank KnowmadAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this reviewResponded November 25, 2019

Dear KnowmadAdventures:

Thank you so much for your review!

We are very happy to hear that you had a great stay at Tierra Patagonia and that you enjoyed yet another Torres del Paine experience, this time with us!

It is indeed a wonderful journey to combine Tierra Patagonia with the wine country and - why not?- with Tierra Chiloé and/or Tierra Atacama as well, to get the most out of our beautiful country, our best discounts and hotel service!

Hopefully we will welocme you again soon.

Warm regards,

Cecilia - Guest Service

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Reviewed November 17, 2019

Every aspect of this experience was top-rate, from the beginning of our inquiry to our checkout. Every Tierra employee, from guides to bar tenders to the people who helped us make hike decisions, was friendly and helpful. Nicholas, the property manager, was often present and always asking about how we were doing--in a way that sounded like he really cared about our answer.

Views from every room gave us a feel for what we would be seeing on our excursions--but only a taste. We only had 2 days to tour, but every moment of those was jaw-dropping and informative.

I was there with my 30-year-old daughter, and we agreed we wanted to come back with our husbands.

Room tip: Push yourself to experience the outdoors as much as you have time for. Spa services can be had anywhere; this outdoors can't.
Date of stay: November 2019
    • Value
    • Cleanliness
    • Service
Thank NancyErsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this reviewResponded November 19, 2019

Dear NancyErsk:

Thank you so much for this great review!

It's fantastic to hear that your Tierra Patagonia experience was wonderful in all aspects and it makes us very happy to know that you enjoyed our great excursions, as well as the hotel location and views!

We will be delighted to welcome you back for new adventures!

Warm regards,

Cecilia - Guest Service

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Reviewed November 16, 2019 via mobile

My wife and I stayed here for four nights last month and had an amazing time. Nick and his team of staff went above and beyond expectation to give us the most memorable experience of southern Patagonia. The hotel is tastefully (and ecologically responsibly) decorated and kept immaculate. The food is of a very high standard and the excursions designed to cater for everyone, plus the spa at the end of it relaxes you in front of a truly breathtaking view. We cannot recommend this place highly enough and would tell anyone planning to tour the area to give this a look! Thanks to everyone at Tierra Patagonia!

Date of stay: October 2019
Trip type: Traveled as a couple
Thank Bomby1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cecilia T, Guest Service at Tierra Patagonia Hotel & Spa, responded to this reviewResponded November 19, 2019

Dear Bomby1981:

Thank you so much for this beautiful review!

We are so glad to hear that you had an amazing stay with us at Tierra Patagonia and that you loved our cuisine, the excursions, our fantastic spa and the overall hotel service!

We hope to have the pleasure of welcoming you back sometime soon!

Warm regards,

Cecilia - Guest Service

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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