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Los Cuernos Refugio, Cabanas, Domos & Camping
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Reviews (367)
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Reviewed March 31, 2014 via mobile

I hadn't realised that I had managed to book one of the cabins so I was over the moon when I found out that we had.  

The cabins are very romantic with a log fire and a towel and shampoo is even provided.  

There's an electricity socket and light in the cabins with a separate shower block for cabin people just behind the cabins.  

It was unusually warm (so too hot for the log fire unfortunately) and extremely windy so we didn't try out the hot tub but we did see some people trying it out.

Showers were alright although I could only get the water scorching hot or freezing cold.

Food at the refugio was not good even though we had been told that it would be the best so maybe we were there on an off night? There was a small slab of salty pork with some rice no sauce for main and a quorn looking alternative for the vegetarians.

Staff were friendly tho and breakfast and lunch was good.

Stayed: March 2014, traveled as a couple
Thank eatydrinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2014

2-berth cabins were worth extra cost as had views of mountains, comfortable beds with linen provided and wood burning stove. Good evening meal and breakfast was provided in refugio. Good facility especially given remote location. Friendly staff and fantastic location for views of los Cuernos ('the horns').

  • Stayed: March 2014, traveled as a couple
    • Value
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1  Thank pomona1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

As with all of the Fantastico Sur refugios in the park, this one was strategically located right in the middle of the W circuit and in a very beautiful location right on a stunning rock beach. The accomodations were similar to the other refugios, very cramped bedrooms, cramped common area, small bathrooms, not enough hooks to hang clothes to dry or shelves to store personal items. On the positive side, the beds were warm and clean and the food was actually pretty decent, atleast on the night that we stayed here. While certain of the staff were pleasant, others were cold and impatient, particularly during meal service. We felt as if we were bothering them at times in asking for simple things like a refill of hot water for tea and coffee. As with the other Fantastico Sur refugios, my main complaint is that the high price charged for bed and board is not justified by what is provided. Clearly, the owners of these refugios are aware that hikers (who don't wish to camp) have no where else to go and therefore there is no incentive to improve or offer a better product and service.

Stayed: February 2014, traveled as a couple
1  Thank travelover007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2014

The refugios here undoubtedly have a high price tag tagged to it - afterall they are in the middle of nowhere and are providing a service to you. I stayed in the bunk rooms (the cabanas were all sold out 3mths ago) and they were quite alright. Usual problem with the Fantastico Sur runned refugios are that the rooms are not sound proof-ed. You can hear people talking and snoring next door. Another downside is that they have limited showers - only 3 cubicles, so if you arrive early, shower first! My stay here was alright, barring the Canadian couple who insisted on airing their smelly socks in the room and stinking up the entire bunk!

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank rvn85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2014

First of all: what I am reviewing here is not the beautiful scenery or the overall W track experience (that's simply gorgeous)
But: my reviews try to help other travelers to get information about the accommodation.
And, this must be said in this case, all the Refugio's are a rip off in Torres del Paine. In my opinion this is clearly due to a lack of competition between different operators.
Fantastico sur has the privilege of running a camp that is strategically positioned in the middle of the W track, that normally you don't get around staying there on your hike.

Problem is: of course they know. This is why they charge you heavily for Food, drinks and accommodation and work with young, inexperienced, grumpy staff who, sry to say, has never heard about service or even common sense (nobody knows stuff or is responsible for anything). You leave with the impression of having paid 100US (easily, depending on weather and your last track) for almost nothing in return.

The argument of "they have to get everything via horse or boot" is valid but apparently the staff lives well on it (the food they make for themselves is far better than the gringo stuff). If you have the chance, whenever you can, go camping, enjoy the scenery and leave the Refugios aside!

Stayed: February 2014, traveled as a couple
2  Thank JaO1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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