Considering the remote location of this hotel it is amazing. Our room was large,well equipped
and extremely comfortable. The staff, especially the organiser of excursions, were extremely helpful and friendly. We did have significant trouble with a door lock which took time and effort to sort out but was eventually repaired and the receptionist paid three visits to our room in her
attempt to resolve the problem. The walking guides were superb and very professional.Wifi was limited to the ground floor, but given the remote location and the fact that it was free, one could hardly complain and the lounging areas on the ground floor were very comfortable and attractively furnished with stunning views. We found the food rather less exciting than in other hotels on this trip and quite expensive, but, again, one has to make allowances for the remoteness.
- Official Description (provided by the hotel):
- Rio Serrano Hotel is located in Torres del Paine and offers standard rates and rates all inclusive with full board and additional programs. It features a restaurant and a garden overlooking the Paine mountain range. There is free WiFi in public areas . Rooms at the Rio Serrano are decorated with carpeted floors and large windows with panoramic views of the mountains and have heating , fan and private bathroom. ... more less
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- Also Known As:
- Rio Serrano Hotel Aisen Region/Torres Del Paine National Park, Chile