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Reviewed March 18, 2019 via mobile

Took a trip to Japan for the March holidays and one hotel we selected was this one which has a great onsen, fairly big room and a great spread of food for dinner buffet. Comfortable blanket and bed too.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank ThomasL7787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2019

非常失望的一次入住經驗!!
和家人四人出發前預訂2間雙床房,2房都只填寫了自己的一個名,到達酒店辦理入住時,前台回覆每房只可入住一位客人! 要額外支付JPY14000, 或者再訂多一間房,最後在Ctrip多訂一間房980, 較在前台支付JPY14000便宜, 先可以拿到三間房卡. 但我們只是四個人, 入到房間一樣是雙床房, 每房根本就可以雙人入住, 所有用品均為預設雙人入住。
此酒店是第二次入住, 如果是800左右一晚都可考慮, 且需要自駕, 第一次入住時已經發現此酒店大多數是旅行團, 位置偏遠, 但寧靜, 附近要開車20分鐘才有其他餐廳或便利店選擇,但也不多. 酒店只有唯一一間餐廳自助晚餐可提供,晚上旅行團都是在同一餐廳用餐. 前台的服務態度一般,和其他日本酒店的接待客人態度有很大差別, 木無表情, 當時被前台告知要就是支付額外費用,或多訂一間房才能入住, 和也解釋後他說要自己聯絡agent, 不知是否此酒店是否接待多了旅行團, 服務態度, 待人接物有別於其他日本酒店, 真心希望可待改善服務態度.
大家可以去親身體驗一下.

Very disappointed for my second time to stay experience!!
Book 2 twin rooms for 4 persons with families. The 2 rooms are only filled in with one of their own names. When we arrived hotel and checked in, the front desk staff told us you can only stay single occupancy per room at the front desk! Have to Pay extra charge JPY14000 for another two persons. Finally I have to book one more Twin room for HKD980 in Ctrip, cheaper than paying JPY14000 at the front desk, then I can get three room cards, we are only four person, the each room is twin room for double occupancy, all items are preset for double occupancy.
This hotel is my second time to stay. it's not value for money if you pay an higher price , I won't consider it, there is no public transport, and you better driving by yourselt to hotel, maybe they have shuttle bus for 30 mins per single way. The hotel are mostly like welcome tour groups, and many groups there, the location is remote, but quiet, it takes 20 minutes to drive to other restaurants or convenience stores, but not many. The hotel has only one restaurant buffet dinner available, and the tour groups are all have dining in the same restaurant. The front desk has a average attitude, compare to other Japanese hotels service attitude is poor. I was told by the front desk that it has to pay extra fees, or to book a another room to stay, try to explained that he just told me you have to contact the agent youself, I wondering if this hotel has received many groups, service attitude really different from other Japanese hotels, hope hotel can improve their staffs service attitude.
Everyone can experience it for themselves.

Room tip: The location is remote, the front desk service is average, the room facility quite old, too many tour groups stay!
Date of stay: January 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank To430312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2018

We stayed here for 3 nights. This hotel is old and the facilities show it. The room is small but still acceptable. Their 2 golf courses are right there so it is really convenient getting to the first tee. The breakfast is quite good with both western and Japanese dishes provided.

Date of stay: November 2018
Trip type: Traveled with friends
Thank Garry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2018 via mobile

This old girl is tired and in desperate need of renovation. In her heyday she would have been quite the beauty, but now everything from the dated brick and granite tiles in the (huge) foyer, to the stained carpet in the elevators, to the musty smell in the room screams "I need an update". The rooms are very generous in size by Japanese standards but look like a time capsule into the sixties or seventies. The obligatory guest slippers looked like they had been worn many times before, and one wonders why they can't simply give away single use slippers like most other modern hotels. The hotel's temperature is set to a central air con, and cannot be individually controlled from within the rooms. So if you don't like 20degrees, well I was told I could use the spare doona. Having said that it turned out to be quite comfortable. The beds are firm, which suited me, and the furniture has the appearance of never having been replaced since the hotel's inception. I had a very decent sleep overnight. The yukata were clean and comfy, the soon as were soft. It is functional but not pretty.

The WiFi was weak. The Carpark is unlit and pitch black at night, and the path to it is also unlit, to the point of being hazardous. Instead of laying a proper path from the hotel to the Carpark, the hotel decides to put down plastic matts on top of the grass which is slippery in the rain.

The hotel gift shop looks like a dollar store, and inexplicably is partly petitioned off to form a room with two ping pong tables in it.

Overall I had what I would call an adequate night at the hotel. I would not stay there for a longer stay.

If you don't have a car, don't stay here. From the main road to the hotel is in itself a 2km drive.

The breakfast will fill you up, but won't set your taste buds on fire.

Date of stay: September 2018
Trip type: Traveled as a couple
Thank mobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2018 via mobile

Services is not up to standard as a basic hotel:
~ facilities are not update
~ services is slow
~ not clean; several spider and web inside room
~ only two coin-operated laundry machine and 2 hour/session
~ wifi speed is dead slow
~ reception is impolite;

Date of stay: August 2018
Trip type: Traveled with family
1  Thank TrailBlazer465408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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