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“Only 3 stars but an enjoyable stay”

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Champasak Palace Hotel
Ranked #3 of 15 Hotels in Pakse
Brisbane, Australia
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Only 3 stars but an enjoyable stay”
Reviewed September 14, 2012

We just wanted to get away from things for a couple of days and Pakse seemed to be just the place. I had seen the palace under construction in the 1970s so was keen to stay at the hotel that had arisen from Prince Boun Oum's grandiose dream. A very attractive low season price was available.

The hotel is certainly different. Huge, spread over three main wings and four storeys, all rooms back on to wide verandahs that provide really nice views over the Sedone river or Pakse township with the Mekong behind it. We had the hotel virtually to ourselves for the first couple of days and roamed the hotel inside and out taking photos and admiring the vistas. It was very enjoyable

The room we had was fairly standard, but perfectly acceptable. It was really a 4 star room. I've given an overall 3 stars because the services and catering only warranted that many. Staff were lovely, but not very informative. We were able to get information we needed about excursions and return transport options from samlor (trishaw) drivers and a fellow traveler. Reception didn't have a clue, and there was no tourism desk. Breakfast was adequate and service very pleasant. There weren't enough guests to have a buffet, but the a la carte was swift and acceptable. The last morning catered for a large group of Vietnamese tourists on their way to Thailand, so an extensive buffet was put on, but it was all Asian food.

I'd like to give the hotel more than 3 stars as it had such a nice feel to it and the staff were so relaxed and pleasant (we both speak Lao, so that would have helped, I guess), but the hotel, other than the rooms themselves, is run down and neglected. I would stay there again, probably because it feels like the Laos I used to know - slow, a bit shabby, but oh, so charming.

  • Stayed September 2012, traveled as a couple
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Helpful?
4 Thank Krungsri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Caloundra
Level Contributor
378 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed July 16, 2012

The idea of staying in a past royal residence was enthraling but the practicalities were disappointing. The look of the hotel from the road is impressive and even the french doors to the rooms were quaint but you'd have to pay the price to get a luxurious room. Basic rooms will face the side or back of the hotel with nothing particularly to look at.
The dining room for breakfast was huge but with only a few people and the oferrings were just as paltry. As a result all other meals were eaten out of the hotel which means a reasonable walk along a dusty main road.
After one night the thrill of staying in a royal residence had faded and I moved elsewhere for much less.

Room Tip: Basic rooms are in a block to the rear of the hotel - avoid them so you'll need to pay more to s...
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  • Stayed January 2012, traveled solo
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Helpful?
2 Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
96 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed July 14, 2012

This hotel was built by the Prince Boun Oum as his residence, however, it was abandoned in 1974 when he escaped to France. It was later converted into a hotel. Thus, it looks magnificant with a huge compound. However, when you take a closer look, it is very rundown with many places that requires a new paint job.

The rooms are huge and really clean. We took a double room and it cost about USD 35 per night which is very reasonable. The room has a backdoor that leads to a nice view of Sedone River.

The hotel provides airport transfer, but it is very unreliable. We had informed the hotel of our flight and pick up timing from the airport a few weeks before the trip, and gotten a reply that the driver will be there to pick us up. No one was at the airport when we arrived! I had to borrow a phone from the information centre at the airport to call the hotel, and the receptionist just asked whether we are already at the airport, and told us to wait 15 minutes for them to pick up us. If you take a taxi to the hotel, it cost USD 10 from the airport.

Receptionists are generally friendly and helpful, their English is not amazing though, and it is sometimes difficult to ask them questions.

Overall, I think it is pretty good value for the price that we pay. I gave an average rating because I was quite disappointed about the airport transfer.

  • Stayed July 2012, traveled as a couple
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Helpful?
1 Thank ruo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, NC
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 25, 2012

The purpose for going to Pakse was to take a 3-day trip on the Vat Phou Mekong River Cruise through parts of Champasak Province. We flew into Pakse a day before the cruise and checked into the historic Champasak Palace Hotel. We also spent 1-night there at the completion of the cruise.

The building was originally built as the palace for the last king of Laos and is described by some as looking like the top of a wedding cake. In fact the picture we've included is actually of the central part of the 4th, 5th & top floor of the hotel. We booked one of the larger rooms on the 4th floor and while a little worn, it was full of charm and lovely furnishings. The bathroom had been recently updated and our room had large double doors opening out onto a terrace overlooking the city.

We had read some negative comments about the breakfast at the hotel but to be perfectly honest, it suited us. While service at the front desk was a little inconsistent, I would chalk that up more to a lack of communication more than a poor attitude.

All-in-all, we got the historical experience we were looking for.

Room Tip: For a historical experience, book one of the VIP rooms on the upper floors.
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  • Stayed February 2012, traveled as a couple
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Helpful?
Thank mediakzar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2012

Despite the reviews, and because we wanted a unique experience, we stayed we stayed in the Champasak Palace for 3 nights in late May 2012, 3 people in the two Princess rooms. Staff were so attentive, the bellboy was great as we had a lot of coming and going on tours, the hotel looked after our suitcases and gave us the same room each of the three nights we returned.
The laundry was cheap and beautifully packaged.
Breakfast was very good value.
Wifi was good. Bed was comfortable. Great views. The shower was a joy after days of travelling.
We loved the hotel, although parts of it need a bit of a revamp, it is like staying in a fairytale.
On advice from TA we wanted to have dinner on a boat on the Mekong, and the hotel arranged this for us. They also provided shopping advice.
There was always someone in reception who spoke some English.
DarwinGranny

  • Stayed May 2012, traveled as a couple
    • Value
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Helpful?
Thank DarwinGranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed May 17, 2012

We went to Pakse in low season, there’s only few guests in hotel (less than 10pp) We had only 1 a la cart for breakfast (you can choose between boiled rice or American breakfast)

Reception couldn’t give any information to you when we asked about place for dinner they can’t recommend just said “you can find some restaurant outside”. But the good things of Pakse is it’s a small town we can find small place to eat by ourselves and we have found many new hotel with a reasonable price. So the day after we decided to change hotel.

*I don't know, if you stay in a high season you may get a good service and full breakfast

  • Stayed July 2011, traveled with family
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Helpful?
Thank Nungning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Herts.
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 19, 2012

We stayed at this huge hotel more for fun than good reviews! We were recommended to have a VIP suite which sounds grand but was still a reasonable price. The views were wonderful overlooking the town. The bedroom was spacious and clean as was the bathroom. The breakfast was very adequate catering mainly for the odd Thai, Chinese coach passing through. The staff tried very hard to cope with our lack of laos language and organised a taxi for us for a couple of days touring around the countryside. The evening meal was not tested as we walked a short distance down the main road to a very good little cafe. Bedside lights and wall switches did not work but I would not have missed the experience of this bygone era hotel!!

Room Tip: A VIP suites is worth the extra for the sheer privacy it offers
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  • Stayed March 2012, traveled with family
    • Value
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Helpful?
Thank Felicity-Herts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Champasak Palace Hotel

Property: Champasak Palace Hotel
Address: Road No13 Ban Prabath, Pakse LAO PDR, Laos
Location: Laos > Champasak Province > Pakse
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #3 of 15 Hotels in Pakse
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Champasak Palace Hotel 3.5*
Number of rooms: 110
Official Description (provided by the hotel):
"Feel experience once in your lifetime at the real palace of King Boun Oum" the last king of life in the southern Laos. The palace was built in 1969 and has a main 6 floors building that combines French colony and Laos style. It is elegantly located in the heart of Pakse district the capital city of Champasak province. ... more   less 
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Also Known As:
Champasak Palace Pakse
Champasak Palace Hotel Pakse, Laos - Champasak Province

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