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“Unhelpful staff, we had to walk out...”

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Sabaidy 2 Guesthouse
Ranked #24 of 50 Pakse B&B and Inns
Kihei, Hawaii
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Unhelpful staff, we had to walk out...”
Reviewed February 27, 2013

We called early in the morning from Pakse to see if they had a room for us, and the guy on the phone said "Yes, come down and we'll have one for you". We arrived ten minutes later and I mentioned at the front desk we had just called and would like to see the room. We were told it would just be a few minutes, so we waited outside. Meanwhile the guest house is giving our room away to people on a list that we were not put on. I asked nicely if we needed to be added to the list, and the guy at the front desk just ignored me. He wouldn't even talk to us. This was the rudest experience we have had in all of Laos. We grabbed our bags and walked out. This Guest House is so popular that it's losing its great customer service we had read about online. They're so busy they don't care how they treat customers. Think twice about going here, it's a long walk from the bus station and there's plenty of other places for around the same price with free internet on Rte 13.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank E D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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151 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • English first
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English first
Stuttgart, Germany
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 26, 2013

We stayed 2 nights and absolutely loved it!
Got a double room with private bathroom (hot shower) in the new building, which was very good value. Nice and clean. Cosy little patio to enjoy a couple of nice cold Beerlao.
The staff was incredible! Real lao hospitality. We did participate in the 1-day-tour to the Bolaven Plateau organised by this guesthouse which was very nice and well organised.
Breakfast is not included but is simple and quite good.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank lilahk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed January 24, 2013

We stayed in a room that was in the new building in the back. 98'000 K which wasn't bad considering how nice the room was. It was also the last room available so we had to take it. They are very busy so unless you get there early you'll have to call them! Room was spacious, bathroom nice with hot shower. Staff was one of the best out of all of the Guesthouses we've stayed in. Very helpful and always friendly. We did their Bolaven plateau day tour and it was excellent 180'000 K (price might be higher if there's only a few people going). I would definitely recommend this place!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hiltsu-182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banbridge, Northern Ireland
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 23, 2013

Double room was small, the window was woven with leaves and ours didn't close properly so we had to tie it shut with some string. Shared bathrooms were ok, have to pay extra for Internet and they have a book exchange. Good location but I would only stay for a stop over. Good for budget travellers.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katievic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 19, 2013

Quiet and well managed location. The upgraded room # 19 at 98.000 kip + 10.000 wifi is really comfortable. High density of rrooms of different qualities can produce noise, as do people leaving very early. They thought about sprinklers on the iron roofs; id they forgot trees produce fresh, musical and healthy coolness by their shade, breeze, dustdetention, birds...for free?

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tostadito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
58 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 21, 2012 via mobile

I had intended to write a negative review but realised the main problem was that I chose the wrong room. I have upgraded and now have a clear head and time to really look at this place.
There are many choices for accommodation and prices to match and fairly basic. The place is meticulously cleaned every day so if sharing bathrooms and toilets, have no fear. My room is in the new building, spacious and own bathroom. No tv but top end may have and I don't think they offer air con either but check up on this. Rooms don't get serviced every day but just need to ask.
I've read complaints about paying 10,000 kip for internet BUT this is a donation to the school that owner Vong founded. Kok Phung Tai primary school is in an extremely poor area in the Bolaven Plateau. Vong is a truly amazing genuine man with the best of intentions. I wonder just how many travellers passing thru take the time to look at the photos and read the blurb on the school. At first I didn't. I work for an NGO in Cambodia so can appreciate Vong's generosity and compassion. Yes you pay for extras but ultimately the school benefits.
The gardens here are gorgeous with large fish ponds throughout, lots of spaces for guests to chill. The outdoors have been well thought out with travellers in mind.
Internet, like everywhere in Laos is slow. It's really expensive so most proprietors go for basic plans, so be patient on this one.
The staff are so friendly BUT I've found that if you make the first move, give them a smile and attempt to chat then you've won a friend. Language is the only barrier so spending a little time speaking English with the staff can only help to improve their English skills.
Sabaidy 2 is centrally located with lots of choice for eating and drinking. Its back off the main road so away from traffic. Nice quiet spot. Like all hotels in Laos there is a curfew. Here it's midnight and quiet thereafter.
The tours and bus prices are CHEAPER not more expensive as some have said. My trip to Bolaven Plateau with 4 others is only $23.The cheapest I cld get elsewhere was $125 as I'm a solo traveller. Bus/boat to Champasak much cheaper here than travel agents - cant go wrong really.
Happy travels :)

  • Stayed November 2011
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Lyn,Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 9, 2012 via mobile

Overall I'd find somewhere else. The place runs purely
Off the back of lonely planet recommendations. The rooms are ok (dorm) but stayed in better and the showers/toilet below par. Lots of Mosquitos and spiders. The owner is nice enough if you book one of his trips otherwise forget it! Trip can be found cheaper elsewhere. The only decent member of staff is Johnny, who should run the place, he's awesome! Wifi not free, it costs 10,000kip

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Footsteps2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sabaidy 2 Guesthouse

Property: Sabaidy 2 Guesthouse
Address: Road 24, Pakse, Laos
Location: Laos > Champasak Province > Pakse
Hotel Style:
Ranked #24 of 50 B&Bs / Inns in Pakse
Number of rooms: 13
Also Known As:
Sabaidy 2 Guesthouse Hotel Pakse
Sabaidy 2 Guesthouse Pakse, Laos - Champasak Province

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