The hotel itself is gorgeous. As for its 5 star rating , well that leaves a lot to be desired. The hotel staff are THE most unhelpful that I have ever encountered. There was construction going on in the room above us which no one bothered to mention. You would think that as a 5 star hotel they would offer you a different room before it starts. Hell no. We had to trot down to reception ( cause they can't be bothered to answer their phones half the time) and move not once, but twice the same day because they put us directly above and below the noise. We were paying for a silver room and ended up in a bronze room cause we were told that they could only downgrade us and not upgrade us due to the noise. 2000 US dollars later !!! Never again . Don't expect your shampoo or body lotion bottles to be replaced either. We had to go down to reception everyday to refill our own .
- Official Description (provided by the hotel):
- The site is stunning, perched on the tree line, high on the mountain and commanding magnificent views. The mountain resort hotel has 112 suites and hotel rooms, conference capacity for 600 people, restaurants, bars, spa, and its own ski lift with access to Are's large piste system. ... more less
- Reservation Options:
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- Also Known As:
- Copperhill Mountain Hotel Are