Someone tried breaking into our room at broad daylight, around 0715hrs!!!!
Best part is this person has a valid electronic key which is needed for the elevator and room.
We booked three rooms check-in on 25 May 2013 for one night. My sister and I were staying in a room next to the staircase.
At around 0715hr on 26 May 2013, we woke up and I was still lazing on my bed. My sister was at the door when she heard someone at the door. She thought it was my another sister who stayed next door, Room 1022. My Room number is 1026.
I heard my sister repeatedly asked "who is that???" but no answer and then the door was pushed open!!!!! Luckily we had the metal latch on and it open only a small gap. My sister panicked and she pushed close the door and looked into the small hole on the door. She sees no one!!!! Next thought is, very quickly I called my sister next door to be careful as she was alone.
We inform the receptionist and she had taken it so lightly at about 0800hrs. She kept giving us that kind of "there is nothing I can do" look...
Finally, she told us that she will ask the Management to check the CCTV. When we ask if the Manager can do it immediately. Her reply was the Manager is not in and we can fill up the feedback form and the Management will look into the matter.
My cousin sister who is staying in Muar called the hotel the next morning and afternoon and the answer she had was the Manager is out for lunch.
Until today we have not received any reply from the Management.
I strongly DO NOT RECOMMEND anyone to stay in this hotel as there is no security at all.
Many things could have happen if we did not use the metal latch. We may end up robbed, raped or even killed. How can the hotel allow such things to happen in the broad daylight and doing nothing even matter is brought up to their attention.
- Official Description (provided by the hotel):
- Streetview Hotel, which is our latest hotel & the only boutique hotel in Muar, in here we have vibrant colors and cozy environment from the lobby to the guests’ room that promise to deliver the best of service besides offering a homely feeling to tourists, we at the same time deliver a business environment to execute business-related routine at our well-equipped conference room. With Muar’s prominent morning market located at the end of Jalan Ali, you’ll definitely not miss out on the famous Muar’s delicacies! Facilities:- 24-hour reception- Housekeeping- Laundry service- Bellboy service- Conference room- IDD telephone lines- Elevator- Keycard system- Complimentary High Speed WiFi service- LCD TV at hotel rooms- Satellite TV / Astro- Fully air-conditioned with individual controller- Hot water for shower- Hair dryer (upon request)- Complimentary drinking water (upon request)- Ironing board & iron (upon request). ... more less