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Reviewed January 10, 2013

The hotel room has a fabulous view of Lake Toya. The dining room also offers excellent view. The buffet food is acceptable and the management separates individual customers from tour groups so that you can eat leisurely.

But as many fellow travelers wrote, the bathroom got a smell. I checked everything and it is wiped clean. I suspect the smell comes from the aged sewer.

The best deal is to book thru the JAPANESE page of their hotel website. I paid 5,985 Yen pp with a 5% discount in addition to 2,100 Yen cash back when you check in if you book 21 days in advance. If you plan to stay for 3 nights or at two other resorts under Noguchi, remember to apply for a Noguchi card which gives you a 1,000 Yen coupon pp at the beginning of the 3rd stay. And before I boarded the hotel bus back to Sapporo, the hotel even gives me 4 lbs of imo (potatoes harvested in Hokkaido) as souvenir.

Date of stay: December 2012
  • Trip type: Traveled with family
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1  Thank ewakorn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 24, 2012

“Fantastic hotel” Booked 2 Japanese style room for 2 family of 5 adult & 4 children. Both room facing beautiful Lake Toya, very peaceful & quiet. Great view, Great food, Great outdoor onsen. ONSEN is a must, wonderful experience to enjoy the open air onsen when it was snowing. we loved it so much. The lobby is spacious with the nice view of the Toya lake & free Wi-fi. Convenience store is just around the corner. Staff are helpful to guide us the buses & timing to our next destination Noboribetsu due to JR train services were suspended cos of heavy snow. Overall, great experience, value for money, not so busy with loads of tourists

Room tip: Ask for room facing Lake Toya.
Date of stay: December 2012
  • Trip type: Traveled with family
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2  Thank Angeline5606
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 22, 2012 via mobile

We had a western style room, much cheaper than western/japanese room. Meals were catered at the restaurant. Be sure to wear the yukata they provide to the restaurant as it seems of oil there and you have no desire for your own clothes to smell of that.

The onsen was fantastic, especially the outdoor ones overlooking the lake.

Date of stay: December 2012
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3  Thank ck2003123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 20, 2012

This was the onsen hotel that I stayed in after my stay in Noboribetsu. Though in terms of scale, this is a much smaller hotel, I enjoyed this one more.

Location: You can take a bus from JR Toya and drop off at the Moto Machi stop. The ride is about 15 minutes. If not sure, you may wish to ask the bus driver so that he can alert you when arriving at the stop. Kohantei is directly at stop. Once we alighted from the bus, there was a staff who rushed over to welcome us in the hotel. The hotel is located just beside the lake, offering a splendid view. The area is very quiet and has hardly any eateries opened while we were there (probably because it was the cold winter?). There is a 7-11 convenience store just about 2 minutes walk away.

Room: We booked a traditional Japanese room for two. The room is clean though is clearly quite old. The view from our room is fantastic as we can see Lake Toya. There is no internet connection in the room. Price for the stay is very reasonable for an onsen hotel.

Food: Breakfast and dinner buffet were included in the package. While the variety of the food may not be that great, the quality of the food is quite good (except the sashimi which doesn't seem very fresh). The restaurant has a good view of the lake.

Others: I do particularly like the onsen a lot though it is small and the toiletries provided were not of very good quality. There are two indoor baths (one with very hot water) and three outdoor baths. The outdoor baths were fantastic as it allows a fantastic view of the lake. It was really enjoyable to soak in the warm bath, admiring the lake with snow falling on your face and shoulders.

We took the bus service provided by hotel back to Sapporo station. All the hotel staff, including the kitchen staff, came out regardless of the cold weather to wave the guests good bye.

Overall, this hotel is value for money as it is not very expensive and the view is good. However, if I ever decided to come back to Lake Toya in the future, I would probably try out its newly renovated sister hotel - Lake Toya View.

Date of stay: December 2012
  • Trip type: Traveled as a couple
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2  Thank Traveler66299724156
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 8, 2012

Compared to its sister resort, Noburubetsu Seikisuitei, this onsen resort is much quieter without the bus loads of tourists while we were there. It's smaller than its sister resort but no less pleasant.
Staff are generally helpful, and lobby is equally big and spacious with many sofa chairs available for relaxing and using the free wifi in the lobby.
The room we had was the traditional room with tatami beds for two. But we realised they also have the usual two bedder rooms as well as rooms with a combination of two normal beds and two tatami beds, allowing four pax in a room. The room we had was clean and well maintained, though does show signs of ageing.
The onsen is on the 9th floor; pleasant indoor and outdoor baths with good view of the lake and Mount Yotei. They switch the male and female baths at 1.30 am so u get a chance to use two different baths over two days.
We drove and hotel provided free parking across the hotel.
Room rates includes buffet dinner and buffet breakfast. We felt the food here tasted better than that provided at noburubetsu Seikisuitei.
On days with good weather, u can just step out of the hotel for a pleasant stroll along the lake front.
Generally, this resort provides a quiet and peaceful ambience, a good onsen with a great lake view and nice clean rooms for a good night sleep.

Date of stay: December 2012
  • Trip type: Traveled with family
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2  Thank Casper65
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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