Stayed 4 nights. Very accommodating staff. They sent a shuttle to meet us at JR station, even though we had to change our arrival time with only a few hours notice. All rooms face the lake and have good views. Lakeside promenade goes right past the hotel. We watched nightly fireworks from inside a couple of nights because it was raining. Lots of families with kids, enjoying the boat rides and the hot baths. Our Japanese family member told us not all the families were Japanese; he was guessing some were Korean.
All you can eat buffet breakfast included. We never did figure out the restaurant schedule. One night staff said it was by reservation only. Next day we tried to make a reservation but they said it was overbooked. Actually, it seemed they only used the restaurant to serve tour groups. One large tour bus full of Chinese tourists left one morning.
Housekeeping service was prompt and friendly. Futons were put out each evening while the table and chairs were set off on the side. Each morning, futons were put away for us. We slept 3 in a very large room that might sometimes accommodate even more (there were six futons in the closet).
Ambience is a bit worn at the edges. It would help to put some new carpets in the hallways and some better lighting. Other nearby hotels looked a bit snazzier, but they were also significantly more costly, even though they shared the same lakefront.
Hot baths came with the room price. They are segregated by sex. A range of pools from cold to very hot, and a couple of them were outside in a screened garden. Some were in an atmospheric "cave".
Staff sent us off at the end of our stay with US flags waving. We only hope for better weather in the future.
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- Also Known As:
- Toya Kanko Onsen Hotel
- Toya Kanko Hotel Toyako-Cho, Hokkaido, Japan