The Melia was an excellent choice for our vacation. It was quiet and very relaxing. The pool area was outstandig and so was the beach. The staff were very frienly and accomodating. Service around he pool was exceptional. You were never without a drink, unless you didn't want one. The waiters were around constantly. There were also plenty of lounge chairs around the pool so you did not have to get out to the pool early to get chairs. This made for an even more relaxing stay.
The entertainment was very good. Every night their was a show in the theatre. The dancers were outstanding. There was also entertainment in the lobby bar every night. It was always packed with guests enjoying cocktails and the entertainment. The lobby bar was the place to go for espresso and cappuccino so we enjoyed some after every meal.
The entertainment committee kept us busy during the day with different activities. In particular, Ernesto, Deivy and Denise were very attentive and went out of their way to engage us in the various activities. They made our stay much more enjoyable.
The food was good even though the variety may not have been vast. The only blemish in the a la carte restaurants was the Italian restaurant. The food served there was not very authentic and did not meet expectations. They need to bring in someone who specializes in Italian cooking or the current chef needs additional training. The other restaurants were quite good.
We particularly enjoyed the Grill House out by the beach. They served the best calamari and deep fried red snapper that I have had on any vacation. We went there almost daily to enjoy some for lunch.
The rooms were comfortable. By Cuban standards they were probably quite good. If you are not a fan of hard mattresses you may not be too comfortable sleeping at night. The room was always well stocked with beverages daily so you were never lacking.
Overall we thought this resort was great and we enjoyed every moment of our stay.
- Official Description (provided by the hotel):
- In an island paradise off the northern coast of Cuba stands the 5- star All-Inclusive Meliá Cayo Santa María hotel, especially designed for families, surrounded by beautiful beaches and lush tropical vegetation. This property (358 rooms) offers facilities for incentives groups and a special wedding and honeymoon program. A perfect complement for an unforgettable holiday. ... more less
- Also Known As:
- Melia Cayo Santa Maria Hotel Cayo Santa Maria
- Cayo Santa Maria Melia
- Cayo Santa Maria Cuba
- Santa Maria Cuba
- Melia Cayo Santa Maria Cuba