After staying 10 times in this Hotel, I thought is about time to write a review of my "other" home . Travelled from from Dec 7-14. Our flight was on time, getting our luggage in Santa Clara airport was quick and we were on our way in no time.
After all these trips to CSM, I still enjoy going through the towns of Camajuani, Remedios and Caibarien. It's like going back home and seeing if anything changed while I have been away. I love to pass through the causeway. I know , it seems long ,but on the end , it will take me home :)
Arrival and check in at the hotel is always quick and efficient. And since I am a repeat guest, I am always welcomed by one of my friends who work in Melia, being Rolando or Heriberto from Customer Service, or Jorge Felix or Alexis, the bell boys. And from that moment it really feels like being home with a family.
I traveled to different parts of Cuba, but always return to Melia. I love the hotel for it's size, the beach and most important for the staff. The grounds are very well taking care off. I usually travel 2, 3 times a year, in the spring, fall and now in Dec. It's fun to see the different flowers blooming at different time of the year. Since I love taking pictures, Melia is a perfect spot for it.
My room was cleaned everyday , and my mini fridge was restock daily. Eduardo, Dalio, or Carl did very good job making sure I have everything that I need it. All I needed is to leave a note on the fridge for what I need, on my first day, and they delivered every day, during my stay. 5* service , thank you guys :)
There was some problem with hot water, but it didn't bother me .This is an older hotel, and things can happened. They were working to solve the problem while I was there.
Lobby bar was my favourite spot for morning cappuccinos, or spanish cafe in the evening. Juan Carlos, Yulier, Danny, Yoelvis, Gallo, Yoslaine, they all work very hard, to make sure everybody is served quickly . Miss you all.
Won't write about the beach, there are many reviews about it. All I can say, that it's a breathtaking, with it's white sand and turquoise waters. They can always use more palapas. There where more in May, but since the storm damaged most, they are working on replacing them now,in time for the busy season ahead.
And yes, there can be a drop going into a water, if there is a storm around, and other times the beach is very flat.
I never had a problem with the food in the buffet, and after all these trips, I have never, not even once, been sick. Breakfast is the usual, eggs or crepe from one of my friends, Daniel or Frank . Lunch I will usually have in the Ranchon restaurant. Love the fish, chicken or the calamari. And of course rice pudding for desert ! If I didn't feel like leaving the beach for lunch, I would have a delicious, thin crust pizza prepared by Randy or other cook, later on . In the 24 hrs snack bar, you can get pizza, hamburgers, cuban dishes etc. You can never go hungry in this hotel :)
I can't say much about the a la carte restaurants, because I prefer to eat in the buffet , but on my last trip I went to the Japanese restaurant and it was fun !
The animation staff is always ready and looking for people to paricipate in Tai Chi, water polo, valley ball, you name it. But if you just want to lie down and relax, they won't bother you.
As for the night entertainment ,I haven't seen more talented dancers, than in MCSM ! From Daivy, the entertainment manager, Clarita the choreographer and most important the best dancers on the Cayo, the nightly shows are one of a kind . Special thanks to Roberto, Loreta, Ody,Daniel, too many to name them all, for the many, great memories we have, and for teaching me how to dance Raca, Raca ...lol ! You would think that after all these trips I saw them all, but every time I go back , they have a new show. I have no idea how they do that. But I have seen them practice day in and day out, to make sure that the shows are perfect. Right now, they are making brand new show for Christmas, and I wish I could have stayed to see it. But hopefully someone will record it and put it on Youtube :))
To summarize my review, I want to congratulate Mr. Paco Benito, the General Manager of MCSM, to have so many wonderful staff, who are more than happy to help if you need anything. And I am sure that the staff of this hotel, are the reason for so many repeat customers, through out the year.
Just to add, last year we had a family member visiting us from overseas, and we took her for a week to Melia. She said it was a trip of her lifetime !! This coming year I am hoping to take my sister , who will be visiting me from Europe.
I recomended MCSM to many of my friends and colleagues, and all of them said they would return in a heartbeat.
Thank you MCSM for another week of great, relaxing holiday ! I am already looking to book my May trip ! Can't wait to be back :)
Hasta pronto :)
- Official Description (provided by the hotel):
- In an island paradise off the northern coast of Cuba stands the 5- star All-Inclusive Meliá Cayo Santa María hotel, especially designed for families, surrounded by beautiful beaches and lush tropical vegetation. This property (358 rooms) offers facilities for incentives groups and a special wedding and honeymoon program. A perfect complement for an unforgettable holiday. ... more less
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- TripAdvisor is proud to partner with Hotels.com, Prodigios Interactivos SA, Booking.com, Cancelon and TripOnline SA so you can book your Melia Cayo Santa Maria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Melia Cayo Santa Maria Hotel Cayo Santa Maria
- Cayo Santa Maria Melia
- Cayo Santa Maria Cuba
- Santa Maria Cuba
- Melia Cayo Santa Maria Cuba