In summary: We simply wanted a remote, quiet, not-too-crowded resort with a nice beach. That's what we got. Unfortunately, there were also several important annoyances.
- Small, quiet resort ideal for couples who want to relax on the beach. There were very few people.
- The beach is simply amazing, possibly the best of the whole Santa Clara area (no kidding). Palapas are easy to obtain if you go early.
- There was a man on the beach who would clean and move chairs for us every morning. Greatly appreciated!
- The resort being small, everything is easily accessible within a few minutes.
- Great pool, not too crowded.
- The food was terrible, an absolute nightmare. My wife and I are a bit picky but we were not expecting much; it ended up worse than we could have imagined. Choice was OK, but the taste of most foods was really, really bad (as an example, breakfast potatoes, possibly the easiest thing to prepare, tasted horrible). My wife ate mostly corn niblets and broccoli the whole week. We only ate at the buffet and we did not try the restaurants.
- At the buffet, there were tons of flies around the food and tables. There were also birds that would occasionally take bites of bread.
- The staff was not very friendly and we felt a lot of pressure to tip. Some of the staff in the dining room would not even look at us. We still tipped most of the time.
- The room needed several improvements. Even though it was cleaned daily, it remained in a relatively bad shape. There was a lot of black mold in the bathroom. There were tons of ants coming out of the air conditioning.
- The air conditioning was very noisy; it was hard to sleep with it, but it was much needed because there was no screen in the patio door.
- We knew Internet access was limited and would be slow, but there was NO Internet access. They removed the computers on the second day and told us to go to another resort for access.
- Water stopped completely on the resort on several occasions, at least once a day for 1-2 hours.
- We visited the two other Melia resorts nearby: Melia Cayo Santa Maria and Melia Las Dunas. Of these, Malia Cayo Santa Maria appears to be the best. We also ate there one night (the all-inclusive bracelet was identical) and the food was better quality and appearance, but with a bit less choice.
- Official Description (provided by the hotel):
- In an island paradise off the northern coast of Cuba stands the All Inclusive 4-star Sol Cayo Santa Maria hotel (300 rooms). Ideal for simply relaxing or for exploring the clear ocean bottom and neighboring keys that surround this marvelous Cuban tourist destination. Enjoy an unforgettable holiday with your family, all included. ... more less
- Also Known As:
- Sol Cayo Santa Maria Hotel Cayo Santa Maria
- Sol Hotel Cayo Santa Maria
- Cayo Maria Santa Sol
- Sol Cayo Santa Maria Cuba
- Cayo Santa Maria Sol