Stayed 20-25 March.
Excellent job by Customer Service to accommodate previous requests. Check in was quick and efficient. Great room on the third floor in building #7 was clean and kept clean for entire stay. Bed was a bit hard - pillow a bit stiff as well. No biggie, though.
Grounds are very pretty and well-kept and it's well thought out with respect to layout and amenities.
Had to call for the fridge (water) to be replenished almost everyday. It did show up, but this whole process seemed like a bit of a shakedown? Not sure what's going on there.
Food was overall very good for me and good for my picky wife. Service overall at bars and restaurants was very good. However, to be fair, and understanding it does get busy, closer attention to detail regarding tableware and glasses is needed.
We did all 4 of the a- la-cartes and liked them all. Seafood and Romantic were our favorites. Arrangements that were made at the Romantic restaurant for my wife's birthday were very nice. Thank you Mareyi and Daniella.
Beach is amazing. There are shade wars but I think they have maxed out all the potential shade spots. The animation staff provides the option of an active and lively beach day.
Beach volley - watch out for the big rocks lurking just beneath the sand. I stopped playing after day 3 and a slightly bruised heel - not worth the chance. To their credit, they added more sand during our stay. However, something other than the band-aid fix needs to be done.
The pools are very nice with a lots of options. The swim up pool needed to be shocked and the sides scrubbed especially nearest the bar. This is a very busy place full of wobbly folks - Nuff said! lol!
Lobby bar has a very good selection. Seating was a bit limited in the evening, but as people moved about, we always found a spot. We didn't go to the theater but there is other entertainment.
This is a very very good resort and with a few minor improvements could easily be rated as excellent. Thank you to Mareyi and the hard working staff at Playa for an amazing vacation!
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