We were a group of ladies that arrived on March 27 for 2 weeks, overall we were very satisfied with all aspects of the resort.
We were all in building 8, which for us was a perfect location. The rooms are large, we had 2 double beds, a small table, 2 night tables, and a long dresser, with 2 drawers at each end. The closet had about 10 hangers. Never ran out of hot water. The coffee maker in the room, made one cup of coffee at a time, but it had a small reusable filter, so if you want to bring coffee from home, no issues. I brought my own coffee mate. The patio door did have a screen. We were just seconds away from the lobby, main buffet, main pool. We didn’t mind the noise or activity that being in such a central location you would have. At night you could hear the music from the theatre and from the band when it was playing by the beer gardens. This was not an issue for us.
We were entitled to 4 ala cartes for each week and we did take advantage of this, It took us about 15 minutes to make our reservations each week including wait time. We went around 9:00 am in the morning. The service and the presentation of the meals was very nice. Our favorite would be the Romantica. A few of the ladies are sea food lovers and had lobster tail 4 times with no surcharge. When we were there, it was prime time and the resort was full, so when we ate at the buffet there were line ups for the different grilling station, but that is only to be expected. We really enjoyed the grill that made fried rice and the chicken that was at another grill station. The pasta cooking station was also a hit with our group. The food was good even in the buffet. Since we have eaten buffet many times through out our years of travelling, we know to get our cold dishes that are part of our meal, prior to standing in line, for fresh to made dishes, that way our meats were always hot. I found the red wine to be totally acceptable, it sure beats the vinegar that they serve in Mexico.
The beach, well it is spectacular, it is a two tier beach, with shade being on the upper part, you do need to get there early in the morning to be able to obtain. Yes the towel game is in evidence. We had quite a few days with huge waves , which were a lot of fun to play in.
The lifeguards were constantly having to blow the whistle to get people to come in. We seen them having to go and rescue two different times. One time it was a child of about 10 years old, and the second time a lady was being dragged out. It was a very scary few minutes. I don’t understand why people would even venture out that far with the conditions and the undertow. I won’t comment why a parent would let a child swim in those type of water conditions !! Anyhow, it was great to see that no one was worse for their adventures.
The towel game, I wish that ALL resorts, decide to deal with this matter, by removing towels that are saving chair with no other items being on it. I can understand that you get your chair and then go for breakfast, but ones that are still sitting empty at noon… is very annoying. Especially when shade is at a premium.
A few in our group did go to the shows each night and enjoyed them all, their favorite was Michael Jackson. In the lobby bar, every night there is a person playing the piano or a small 3 piece band. It was very nice. Also by the beer garden, they had a band playing there which we really enjoyed.
I would not hesitate to recommend this resort to anyone.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, South African Hotels, Cancelon, TripOnline SA, Evoline ltd and Gaviota Hotels so you can book your Hotel Playa Cayo Santa Maria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.