I am going to echo the reviews from jjdish and Allie H.
We had a wonderful overall holiday. It didn't start very well though. We were very tired and hungry! Check-in was a bit weird....the receptionist just told us to take a seat and it was the bell boy who gave us the keys to our rooms. I would have thought our "Butler" should have been there to greet us. We had rooms by the quiet pool. They were fabulous, roomy, comfortable very clean (thanks to the chambermaid). The bath and outside shower were great. This hotel has three beaches for you to choose from....all good. Snorkeling was excellent. Pool bar was very good, the staff there were very friendly, but the drinks service on the beaches was a bit hit and miss. Entertainment was stylish. Lobby Bar was lovely. Piano is played whilst you are having your pre-dinner drinks.
My thanks to Jaysett and Navy for Salsa lessons and aqua-gym. Food was fairly poor.....but I'm not a foodie so it didn't bother me. I did have the best ever tomato soup in the international dinning room.
Butler service is weird....not sure I could ever get used to having one!
Tipping...I would prefer to put the money into a pot at the end of our holiday, it can then be shared out amongst all the staff. Therefore everyone would get top service.
- Official Description (provided by the hotel):
- Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive five-star resort with 105 junior suites and suites, and the Villa "Zaida del Rio." Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Cancelon and TripOnline SA so you can book your Melia Buenavista reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Melia Buenavista Hotel Cayo Santa Maria