My husband and I just returned from a fabulous two weeks at the Melia Buena vista Resort on the Santa Maria Cayo. This trip was our about our twelfth visit to Cuba and the seventh time to this area. In the past we have stayed at five star resorts in this area and in Varadero. The Melia Buena Vista is by far the best couple’s resort. There is great attention to detail and all of the staff members are very service oriented and willing to go the extra mile to make your experience the best it can be.
Each bungalow has four suites. Two upper and two on the lower level all with separate private entrances. The units are very well constructed and we never heard any other people or noises in any of the other suites. The suites each expand from the front to the back of the building. You have a private balcony on one end with a comfortable padded rest area and a small bistro set.(ours overlooked the quite pool) On the other end of your suite you will find your shower is very private and outdoors – so you get to have the most amazing showers. (Don’t worry – it’s very private and no one will see you.) Your washroom also has an amazing Jacuzzi tub, separate washbasin area, walk-in closer and toilet room. The king bed was comfortable with a flat screen T.V and a few T.V channels. (Enough for the amount of time spent indoors) there was also a sunken living area complete with a well stocked mini bar which is attended to each day. Just let your butler know if you have any special request regarding what you prefer. You may also request to have a bottle of wine, champagne, etc. left in your room for when you return from the beach or pool to enjoy before dinner.
Maid service/ turn down service was excellent; rooms are very clean and well kept. You will have the service of two butlers (they work alternate days to book your evening dinner reservations and to help and assist you with any other services, excursions, or special requests that you might have. My husband and I had the pleasure of having Havier and Lucas as our butlers. They both did an excellent job with our requests/ dinning reservations and even helped to repair suitcase that was broken during the flight. (Thanks again! I made it home with the repair staying intact.)
Even though this is low season. There are many options for food. Seeing that we were there for two weeks we decided to try out a few other options at the other nearby Melia Hotels. We tried the French, Japanese and Romantic restaurants.
The food was good but once you have eaten and been served at the Melia Buena Vista you will have been a bit spoiled so you might find that the other locations are not quite as attentive. But this being said if you would like a change of scenery or to try something different, you make take the free shuttle buses to the other Melia Hotels in the vicinity to check out their restaurants, beaches, recreation activities etc.
Breakfast was available at the Restaurant near the main beach. There is a very extensive selection of fresh fruits, vegetables, pastries, and cereals in addition to the typical breakfast selections that can be ordered from the menu and prepared fresh in the kitchen. You may also request smoothies, coffee, tea, expressive, fresh juices cappuccinos etc.
Lunch is served at the same venue and has a number of items in buffet style, salads, fruits, luncheon meats, a variety of cheese selections, fresh bread pastries, etc. Or if you prefer you may visit the pool grill. The chef here is OISBANI and he is an amazing cook. The grill is charcoal and the food is delicious. There were a variety of options including the following, hamburgers, hotdogs, sausages, chicken, and pork, pulled pork sandwiches, seafood, and vegetables. A number of interesting kabobs with a medley of vegetables, seafood, fish shrimp, calamari which was all delicious. You may also at any time order room service. See the menu in your room – You may also ask Orestes or Osmany at the Pool Bar to order items for you to be brought to bar for you.
There are two pools. A more quite one (if you want a really Zen area) or the Main pool with the grill, bar and activities. This area is quite fun if you want to get involved with some water volleyball or earlier morning activities such as Thai Chi or Yoga. It’s a fun atmosphere with two of the best pool bartenders we have ever seen. ORESTES and OSMANY. They make great drinks and have the most wonderful personalities and service to go along with it. You will always get service with a smile and they will always make sure that you are being served as promptly as possible. Be sure to ask Orestes to see his bottle juggling routine.
You will receive a schedule of the offerings from the two evening restaurants from your butler. Both are excellent and you will have excellent service at both. We found ourselves booking the Los Caribes – there is a different theme each evening and there is usually very talented musical entertainment.
Beaches- Follow the boardwalk from the breakfast/lunch restaurant and you will find the main beach. This is probably one of the best snorkeling you will find anywhere. I would advise you to bring your own equipment if you own some. There are many palapas and chairs and we never had to worry about getting a good spot to sit with or with out shade. If you are a weak or non swimmer – please be advised that the water gets very deep within a few steps – unlike other beaches (like the ones on the Cayo Ensenachos) This being said, the water depth fluctuates a great deal so just be careful as at one moment you may be over your head and then if you go further you may be overtop of the volcanic stone and the water may become more shallow. This beach usually has some waves and this can intensify quickly if the wind picks up.
The other two beaches have shallow water, great umbrellas, seating, and hammocks and are great for quiet relaxing.
The gym has two treadmills, two elliptical machines and a recumbent bike with a full compliment of weights, good air conditioning and access to water.
Internet – Is dial up and probably a bit (a lot) slower than you are used to but you’re on vacation!..... The up side is…. you can ask the front desk access card and they will provide you with a complimentary access card if you really need to check in online.
Mosquitos – the resort does spray at dusk for these but please bring some repellent to be on the safe side.
Lobby bar – This is the place to go after dinner for musical entertainment. There is a resident piano player and a number of different Cuban musicians. The Cuban Ensemble on Tuesdays and Fridays is very high-energy, well rehearsed group consisting of a trumpet player, bass player, hand percussionist, lead vocalist and two guitarist. Another act that we really enjoyed the guitar ensemble that consisted of six guitarists. (A very talented and well rehearsed group)
This is an excellent resort for adults who want to relax and enjoy the beautiful environment. The staff do their best to make sure that you have a wonderful time – so please be generous with your gratuities as they are a very had working and dedicated team. Thanks once again for the great vacation!
- Official Description (provided by the hotel):
- Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive five-star resort with 105 junior suites and suites, and the Villa "Zaida del Rio." Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more less
- Reservation Options:
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- Also Known As:
- Melia Buenavista Hotel Cayo Santa Maria