This is our 5th Club Med holiday and by far the best. We have enjoyed our previous stays at Club Med but the Customer experience here was outstanding. From the moment we arrived it began. We were escorted to our rooms by an Irish GO who offered to introduce us to other english speaking guest if we wished at the bar later. This was the start of the outstanding customer service.
Everywhere in the village we went we were greeted witrh Bonjour, Bonsoir or Hello by those who got to know us and knew we were English. This included the dining area where Bon Appetit replaced Bonjour.
This warm welcome was everywhere we went inlcuding more unusual places like the lifesaving staff at the pool.
We enjoyed the excellent free golf lessons everyday at the Golf academy. The star of the show at the golf was definately the guy in charge who entertained us royally one evenig during the 70's show. He was also great at giving us a lesson on putting . The other staff in particular the two guys who did most of our intermediate lessons, Tom and a French chap were excellent. Our grips and stance were adjusted during the lessons and we could see a direct improvement of around 6-8 shots across the golf course after these changes - We are VERY impressed! The lessons catered to different levels and nothing seemed to be a problem.
The main pool as others have said is busy and noisy with lots of activities going on. Two lots of water aerobics, the lunchtime pool Crazy dancing, Volleyball, water polo, and the lunchtime sports events/challenges. If you want a quiet pool experience then go to the Zen Pool. There are not events on all the time but it is busy and active.
The food was great, a wide selection as always with varied evenings. The outside dining area was busy and noisy and full of children so just be aware. We sat with a number of GO's during our dining. All good fun, interesting and with good spoken english.
The evening shows were the best we have seen - in particular the Michael Jackson and the Circus show. Both outstanding with real talent behind both of these. The 70's show was a good laugh and great if you enjoy the music. .
The Chef du Village - Gilles was everywhere. We would see him at Breakfast, the Golf, lunchtime, in the evening shows. His active involvement obviously has an impact on the customer experience as he appears at all times. One of the GO's told us he thinks Gilles has a double as he is everywhere!
The reception staff all spoke excellent English. This is quite an Internation Club Med with a number of English, Irish, Dutch, Belgiums, Germans and Scandanavians. I expected it to be very French as it was in Agadir however I was plesantly surprised by the mix.
The rooms are nice and in good condition. But as with most club meds you dont spend much time in your rooms as there is so much to do!
The Nespresso coffee machine got a real beating at the bar - available from 8.30 until 10.30 pm - brilliant if you love coffee. After 10.30 its coffee at the bar.
We had a brilliant holiday and could not recommend this Club Med enough.
- Official Description (provided by the hotel):
- In the hills above Cannes, the Valbonne plateau reveals a preserved Provence, whose landscape is covered with olive groves and pine forests. The recently renovated Village offers soft coloured rooms in Provencal-style accommodation dotted around small streets and shaded squares. Opio en Provence is both family and sports-minded, with its 9-hole golf course, 3 swimming pools and tennis courts. It also places emphasis on the quest for tranquillity which can be found in the relaxing Club Med Spa. ... more less
- Also Known As:
- Club Med Opio Hotel Opio
- Club France Med
- Opio Club Med
- Club Med Opio Provence France