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“Great atmosphere!”
Review of La Merced del Alto

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La Merced del Alto
Ranked #1 of 4 Hotels in Cachi
Certificate of Excellence
GreenLeadersGold level
Reviewed May 11, 2012

I’ve stayed one night with my wife. We wanted to do a bourgeois tour of the Valles Calchaquies and we where interested in nice hotels and great restaurants. In Cachi, I guess this one is the best you can get. It certainly is a good hotel. Its beautiful colonial building is located at the top of a hill. You have wonderful views of the valley and of the “Nevado de Cachi” (the highest mountain of the area which has perennial snow). The swimming pool is just beside a cliff and the panorama is magnificent.
We dine at the hotel since dinner is included in the rate. We paid USD 180 (not in high season) and I believe it’s totally worthy.
Just one word about service. Contrary to the whole province of Salta, where people are incredibly warm and service orientated, the front desk of this hotel is quite far of the local average.

  • Stayed: April 2012, traveled as a couple
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Thank Marlowe77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 - 64 of 331 reviews

Reviewed April 14, 2012

As you can see from my other reviews I very rarely write a poor one. I would also like to point out that I am not a disgruntled traveller - the weather was beautiful during our stay so there were no other factors that affected my review.

To start with the positives and why I give this hotel two stars rather than one - the location and setting of the hotel are beautiful and the breakfast while basic was good (fresh squeezed juices and homemade jams). This is where the positives end.

We checked in and were show to a room on the first floor (which we had requested as we heard they were nicer) to a stained duvet cover (all over) and the noise of the people next door as we zoom discovered with tiled floors and paper thin Walls we could hear everything. The lady agreed to move us to a room on the ground floor with no occupants next door (as hotel was nearly empty). The first room she showed us had a broken toilet and the lights didn't work. The next room (next door) was where we ended up. The room was extremely basic and sterile with no air conditioning or tv (not that I am a tv fan) - definitely not what one would expect at 200 usd a night. The real problem however was the bathroom, it stank of must which penetrated into the bedroom sp that I could not sleep. It looked like it was built in the 1970s with tiles from walmart in the sale section - it was hideous - as was the shower which just has a Tap like looking fixture hanging down from the ceiling.

The communal parts also felt musty and sterile and there was damp penetration visible from the fireplace. The dinner was pretty bad and Luke warm - a menu that looked good but tasted awful.
And the pool was filled with dirt and grime and very uninviting.

We had paid for two nights but checked out after one. Nobody asked us why we were leaving early despite having paid for the next night. They seemed indifferent. Pretty poor and shows they have no interest in improving.

When we got in the car with our guide I asked if many people liked the hotel - he said no only the local argentinians. He also said they try to give the owners feedback but they will not listen. I hope they will listen to mine.

I don't understand how this hotel was built 7 years ago. I understand rustic and keeping the hotel with character and in good taste but this place is pretty grubby. I think they get away withnthe conditions as there are very few options in the area. Estancia colome down the road is stunning, but unfortunately has been shut as the owner wants it solely for his own personal use. It is so disappointing as it has all the characteristics of what a beautiful hotel in the area should have. I only wish the owners of this hotel would go visit there and renovate their tired hotel with modern conveniences (or cavas wine lodge in mendoza where we are now staying which is amazing!!).

In the meantime I would skip cachi all together. Go to cafayate (which has an easier and more impressive drive than cachi),stay at the grace hotel there which is opening shortly and looks lovely), and do they drive over to the quedrabra de las fletchas (sp) and maybe lunch at colome (though it's quite far). This hotel is definitely NOT worth the journey until it has been massively smartened up and soundproofed.

Room Tip: First floor - though note all Walls paper thin and you will hear your neighbours
  • Stayed: April 2012, traveled as a couple
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4  Thank MissLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2012

We arrived early afternoon and the rooms were ready for us, which after a few hours driving on dirt roads was a relief. We had reserved a suite, our friends a room with view to the mountains. Both were very comfortable, nicely decorated. Dinner was excellent with very good service. Breakfast outstanding, with fresh orange juice, a spread of sweets and home made breads, cold cuts, etc. The fried eggs ordered were perfectly done. We enjoyed our one night stay, would have liked to stay another night to relax. Next time.

Room Tip: The suites have the best views.
  • Stayed: April 2012, traveled with friends
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Thank GranmaAlma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2012

This hotel is located just outside cachi town in Salta, the rooms, gardens & restaurante are very nice! Best time to go is around March 19th where saint Josephs celebrations take place.

Room Tip: rooms on the first floor are better
  • Stayed: April 2011, traveled as a couple
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Thank fernando s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2012

Very nice property bit outside of Cachi. Perfect location with wonderful views. A great place for a stopover along ruta 40. Stay one night or two and relax. There is a little pool as well and a nice garden & courtyard.

  • Stayed: January 2012, traveled with friends
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1  Thank Ballner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2012

Beautiful colonial style small hotel in valley with mountains all around. Comfortable rooms. Nice plantings and pool. Bar and nice restaurant with innovative dinner menu. Excellent breakfast. Isolated and quiet. Friendly service.

  • Stayed: March 2012, traveled with family
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Thank KenWellesley_MAUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2012

After a long drive from Salta, we were happy to arrive in Cachi. We knew that the hotel was a little out of town and found it fairly easily. Check in was fast and curteous. We were welcomed with a drink and our room was large and clean. The bed was especially confortable! We were however disappointed about the facilities as we felt it was not kept up to was we were promised to experience. It's only been 6 years since it was built but already looks let down. The shower curtains were moldy as was the bath. Outside, the roof is in need of repair and the courtyard was not cared for. The pool was closed during our stay and the spa could only care for one person at a time! Needless to say we did not relax as much as we had expected.

That said. We had a good night sleep in this confortable and quiet hotel. The bar was nice with a decent wine collection and the staff working there was very attentive to our request.

In the end, although this wasn't a bad experience, we were expecting more bang for our dollar.

Room Tip: Make spa reservations ahead of time.
  • Stayed: November 2011, traveled as a couple
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Thank Estebe80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Merced del Alto

Address: Fuerte Alto Cachi, Cachi 4417, Argentina
Location: Argentina > Northern Argentina > Province of Salta > Cachi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Cachi
Price Range: $104 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — La Merced del Alto 4*
Number of rooms: 14
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Also Known As:
La Merced Del Alto Hotel Cachi
La Merced Del Alto Cachi

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