Just had an extremely poor service experience at this restaurant. Steak was very good when correctly and eventually served, however by this time all sides had been sitting for half an hour and were not replenished. On attempt to give feedback to the situation the owner was requested to come over several times to which he totally ignored and instead sent waiting staff and his manager. When the owner did eventually come to us, his attitude was rude, insulting and very chauvinistic. Once my husband intervened and managed to calm him down and reason with him, he finally admitted the errors of his restaurant and deducted most of the food bill. However, this was my husbands 40th birthday treat from his parents who were visiting from Scotland especially for the occasion and the evening was totally ruined by the owner's appalling attitude. We will never frequent his establishments again, including Rodizio restaurant or his clothing store. Awful experience.