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“Good location and staff; infrastructure a bit creaky”

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Lorin Hotel & Resort
Ranked #6 of 16 Hotels in Belitung Island
Singapore, Singapore
Level 6 Contributor
366 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
“Good location and staff; infrastructure a bit creaky”
Reviewed January 1, 2012

We spent four days here, at what we now realise is the wrong time of the year - a local told us that Belitung gets a westward wind from November to April, which means rain and beaches strewn with detritus from the sea. Better to visit in June to September.

The hotel is a pretty small complex - around 20 chalets. We took a junior suite, which is a detached chalet facing the beach. Between the hotel and the beach is a road, perpetually occupied by people on motorscooters zooming up and down - although we were out most of the day, I imagine this would be quite distracting if you wanted peace and quiet, and the (cheaper) chalets further from the beach would be a better choice.

There were both good and bad things about the chalet. It was lovely to have a bathroom that was exposed to the sky - you could happily have a bath or a shower and watch the rain fall on the walled garden that you were standing in. But all the extra rainwater meant that the water coming out of our taps was a rather more brown shade than we wanted. The room is a good size and the furniture is comfortable, but you're in a tropical environment and the constant humidity means that nothing looks absolutely brand new. It wasn't dripping with moisture, but this wasn't the same kind of thing that you'd see in a high-end city hotel. The other problem with having a chalet facing the beach, apart from the noise from the road, was that when it rained, the wind blasted the water through cracks in the door and window frames, and so the room would begin to flood each day, which wasn't hard to deal with (the staff brought down more towels to catch the water and mopped up quickly) but if you weren't expected it, might be rather annoying.

There are lots of geckos. I like geckos, but if you're not fond of reptiles then having one run across the bed in the middle of the night might also be offputting. They had eaten most of the mosquitoes, which was a real blessing - this is a rural environment, blessed with a lot of insect life, which is less enjoyable if you're worried about insects chowing down on you.

Food at the hotel was ... ok. Breakfast doesn't have much range to it, although they will fry up any omelette you ask for. Vegetarians don't have much choice for evening meals, and while we were there they ran out of french fries - or the chef didn't feel like cooking, because there was an ample supply of potatoes the next day - make of that what you will. There's a limited supply of beverages, but you're here for the natural beauty of the island, I suppose, rather than because you want to chug cocktails in an NYC-type environment.

Staff were very friendly and eager to help, although I think they don't have that much experience of how a hotel works - hence they would sometimes seem to be a little absent or unclear on what you wanted them to do. The worrying stories we'd heard of burning refuse outside the chalets didn't occur while we were there - a pleasant stay for a few days, but it's certainly not a place with a lot going on - come here for tranquility, not partying. And probably it's better to visit when it's not the rainy season.

  • Stayed December 2011, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
8 Thank MrCushtie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
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English first
Minneapolis, Minnesota
Level 6 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed December 21, 2011

We only stayed one night. The location is remote and great for a relaxing stay. The bungalow reminded me of some of the places I used to stay when visiting Bali 20 years ago. The rooms have lots of windows and an ocean view.

The bathroom is an open style, which can be warm and have bugs but the fresh air keeps it from getting musty and stinky. TV in our room did not have good reception upon inspection the antenna cable was poorly soldered to TV. Also no internet at this hotel.

The day we stayed the property was almost completely empty. When we went for breakfast we were able to just order any breakfast item we wanted for the complimentary breakfast. At the time we ate breakfast it was a heavy downpour and the low swampy area next to the open dinning room had a very strong smell of decay (sewer smell).

We walked the beach in front of the hotel and it was full of trash (plastic bottles, light bulbs, sandals, glass bottles) that the ocean had spit up during rainy season. This was also true on the smaller outer islands that we toured. Very sad to see such a beautiful place covered in trash.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank korepeterson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 5 Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed July 31, 2011

We stayed 4 nights at the Lorin Hotel & Resort at Belitung, Indonesia, in July 2011. We chose this hotel as it sounded the best available, which it probably is, but they have much to learn regarding hotel customer service and resort maintenance.

The rooms are very tired and in need of a good clean and serious maintenance. The split system air-conditioner is old, light shades are tattered; some peeling wall paint and a small old TV that only has foreign language programs. There is a small safe which is not bolted down and could be easily carried away. Two beach towels were provided in the room and bathroom towels had to be requested, each day the same procedure had to be repeated. There was no tea & coffee provided as their website states is provided. On request they did provide it for us but once again daily supplies were not replenished and had to be requested. There is a very long waiting time for any request from reception and house keeping.

They have no idea regarding guest comfort and relaxation. The swimming pool was empty (“under maintenance”) and this should have been advised to us when making our booking. They were extremely blasé about it as though it was no problem. They use noisy lawn cutting equipment when they obviously can see guests are relaxing on their outdoor areas, they also constantly burn smelly rubbish and garden debris close to the rooms. Despite advising management we were being smoked out they apologised and put their fire out but a few hours later it was smoldering again.

The breakfast is OK, mainly Indonesian selections but the juice, fruit and egg station sufficed. The coffee was undrinkable, one morning it was cold.

The hotel is not right on the beach, there is a road, which carries considerable local traffic between the hotel grounds and the beach front.

One day we took a local boat to a neighboring island which had beautiful white sandy beaches and clear turquoise water and good snorkeling. The boat and snorkeling equipment was easy to organise and not far from the hotel.

A few minutes drive down the road there are local restaurants on the beach that serve wonderful local fresh grilled seafood at very cheap prices.

Belitung Island is absolutely beautiful, very green and clean. The beaches are very nice and particularly along the area where this hotel is located, fine white clean sand and crystal clear turquoise water.

Belitung Island would be a wonderful holiday destination if the resorts and hotels could be re-furbished and improve their staff training and guest services.

Room Tip: All rooms are equal, some are a longer walk from reception & restaurant.
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  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank OzziesDownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Belitung Island hotels

batam Indonesia
Level 5 Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 24, 2011

We chose this place based on the website. Boy were we fooled! The clever photography shows this place on the beach, this is however not the case. A main road with heavy traffic, separates the resort from the beach.
Nothing in our unit worked! Starting with the door which we struggled with each time. The dirt under the bed was thick. Tiles in the bathroom were all loose. The sink was at the level of my knee. No bath towels, only heavily used beach towels which they removed every day for washing but never bothered to replace. We had to call every day for new ones. The shower did not work well, the ac did not work the first 2 days, the pool had no water in it.
There was a promise of tea and coffee in the room on the website. We were 300m from the restaurant and that would have been nice to have. In the evening we wanted to sit on our little terrace, one of the better features of the resort but unfortunately they used that area to burn the garbage. Toxic fumes were everywhere see photo. When I complained they doused it with water but then the next morning did not hesitate to light it up again. Grass was cut in front of our unit for more than one hour while we tried to sit outside. Nobody else was sitting outside they could have cut grass any place else.
They have a huge master plan for expansion but I really think they need to get the first part right before they continue.
And there's more but why bother... you get the idea! Don't go there!

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
5 Thank jborschberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 4 Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 14, 2011

Belitung doesn't have many choices when it comes to Hotels. People come to Belitung for the beach and the island hoppings. The best beach is called Tanjung Tinggi and Lor in is the only Hotel there. It is situated in front of the beach separated a narrow road. They only have 20 bungalows so better book ahead if you want to stay there. The area around Lor in looks pretty desserted, except the beach. There are no other buildings near the Hotel. The main beach where people go to and the sunset spot (you can watch sunset while taking a dip in what feels like a private pool there. It's behnd the rocks o the left end of the beach) can be reached by walking from the beach in front of the hotel or 5 minutes driving.
Tanjung Kelayang beach, the second best beach and the starting point for island hopping is 10 minutes driving

in contrary to the review below I found that the bungalow I stayed in is clean. They have an outdoor shower which is pretty nice. The toilet seat however needs to be refurbished. The water is not so good but I guess it's the disadvantage of a small island especially near the beach. The aircon in our room is making a lot of noise but other than that the room itself is fine. The staff are also prompt whenever we request anything. Breakfast is mediocre but as long as there is an egg station I'm good :)

The swimming pool loos dirty and not tempting. But with a beautiful beach so near we don't bother with the pool

Now the price of this hotel is overrated. It's the most expensive hotel in this island. If you compare to Bali, you can get much better hotel with the same price. However since you're in Belitung you don't have a choice. The hotels in the city is much cheaper and offers better value of money but it is 40 minutes away.

Room Tip: choose the villa on the back
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  • Stayed June 2011, traveled with family
    • Value
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Helpful?
3 Thank freshia31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 12, 2010

I've been staying at Villa Lor on a package holiday to Belitung with my Indonesian wife and the first impression was not really great. The road entrance has seen better times (this place is not old, only 4 years but looks like 40) as the overall hotel and bungalows: rooms, bathroom, pool. A pity as the place could have a great potential being rigth on a nice beach.
Pillows covers were (or looked) dirty and the inside was even more "fishy". The same for the bed liners. Toilet (open roofed one) was relatively clean but thousands of ants were spreading over the sink, complementary soap and toilet rim. Towels were not available and towels hanger was broken. Mosquitoes were all around, biting to the bones. Tv was intermittedly working as one of the bed lamps. The main toilet roof wooden trunk was dangerously broken
Having said this, the local staff were nice and helpful and we got additional pillow covers, new bed liners and two set of towels. Additionally we bought ant-repeller choke, mosquito repeller spyrals and a general bug spray to treat the whole room so that the next day upon our return ants were gone (just moved further away) and (probably) all other bugs too. During the night the mosquito repellent fumes worked in the toilet making sure we had a good morning use of it.
Breakfast was a kind of average quality buffet; looks like more food stuff can be available from the kitchen but one must deliberately ask for it. We did not experience lunch or dinner.
Belitung is not Bali, hence I am not sure what to expect from other hotels (haven't seen many honestly). Also do not expect 5 star restaurants on the island, the whole place is still quite undeveloped for international tourism standards but... here lies it's beauty! The atmosphere is great, the (not far) northern beaches and islands like Lengkuas and Babi simply astonishing, people is helpful and friendly and you'll soon find yourself in paradise. Also the sort of small wildlife around the hotel (and in the room like small skorpios, frogs, spiders, gekos..) should be considered in this respect and you'll definitely be happy during your stay.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicomaci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 17, 2009

A great place and location to get away from the hussle bussle of a city life. To top it off, it's also a perfect place to meditate, yoga, contemplate and sorts. I truly enjoy the view of Tanjung Tinggi Beach, especially the one at Bilik Beach. Magnificent!

  • Stayed April 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carmel77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lorin Hotel & Resort

Property: Lorin Hotel & Resort
Address: Desa Tanjung Tinggi, Belitung Island, Indonesia (Formerly The Villa Lor In Hotel)
Location: Indonesia > Sumatra > Bangka Belitung Islands > Belitung Island
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 16 Hotels in Belitung Island
Price Range (Based on Average Rates): $
Number of rooms: 20
Reservation Options:
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Also Known As:
Lorin Hotel And Resort
Lorin Hotel Belitung Island

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