The hotel is out-dated, over priced, the food in the restaurant is dreadful, the service is awful, the reception staff are dull -bored- and lack any interest in their customers. The mattress on the bed is too soft and you end up with a back-ache. No tea or coffee making facilities in the room. The hotel make up for this by having stale/warm coffee in the lobby. One of the public lounge areas was unavailable as it was taken by a company having a conference in one of the small meeting rooms. Avoid Room 407 as you cannot see the TV from the bed......The hotel would be better using the room for the cleaner to store the cleaning equipment. To charge almost 200 Euros a night is completely outrageous. There is no competition therefore The Rica can charge a huge amount and provide a crap service and get away with it.
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