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“Nice hotel but on main road”
Review of Crossways Hotel

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Crossways Hotel
Ranked #1 of 2 Wilmington B&B and Inns
Certificate of Excellence
London
Level 5 Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
“Nice hotel but on main road”
Reviewed July 29, 2011

This is a hard review to write because I liked the hotel despite a number of drawbacks.
The hotel is on a busy road. Turning right out of the hotel requires patience waiting for a gap in the traffic.
The room was small but adequately furnished. The shower room (no bath) was tiny and cramped. Nice touches with sewing kit, cotton wool etc being provided. Also tea and coffee although the tea pot hadn't been emptied from the previous occupant and contained a moldy tea bag!
It was very warm when we stayed there and the ceiling fan provided welcome breeze. However, we still needed to sleep with the window open. Being so near the road, even at night there was a lot of traffic noise and although the hotel provided ear plugs, I still found it hard to get to sleep.
The owners were friendly and provided a good breakfast. We didn't eat in the restaurant.
Would I stay there again - probably not.

  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
Thank 5*Hotelreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ContentedSuffolk, Owner at Crossways Hotel, responded to this review, July 31, 2011
Thank you for taking the time review your stay with us here at Crossways. We appreciate your comments and strive to act on any suggestions received. The road gets busier all the time and unfortunately there is not a lot we can do about that.

Crossways is a Georgian house and our guest rooms vary in size, fitting en-suite bathrooms into these old buildings is often difficult, but we feel we have achieved this. However we appreciate that a couple of these are on the small size. All our bathrooms have been ripped out and renewed in the last 18 months.

There is no excuse for the dirty teapot, and l understand that you have marked us down on this point. However l hope that you found the cleanliness of the hotel in general of a very high standard as most of our guests comment on this.

WE hope that you decide to change you mind and stay with us in the future.
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363 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (90)
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English first
Cardiff, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 12, 2011

My employer booked me into this place and after a four hour drive I found out that they didn't serve evening meals on Monday's. It's only a short walk to the nearest pub, but I would expect a hotel to serve food on every day of the week. The room was nice and comfortable, but no separating door between the bathroom and the bedroom area.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MarkfromCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ContentedSuffolk, Owner at Crossways Hotel, responded to this review, July 31, 2011
Thank you for taking the time review your stay with us here at Crossways. We appreciate your comments and strive to act on any suggestions received.

Crossways is very much a Restaurant with rooms, we are owner operated and I am also the chef and would find it impossible to serve dinner seven nights a week. We do make it plain at the time of booking that we do not serve dinner on Sunday and Monday evenings.

The room you stayed in was a single room and you may remember that the bathroom was down three steps. Health and safety do not allow a door to open directly on to stairs in this situation.

Thanks again for your comments, next time you stay with us please ask for a room with a separate bathroom and we will endeavour to meet your needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
england
Level 5 Contributor
91 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 1, 2011

We have just returned from a three night stay at Crossways. When we arrived, David met us and made us feel very welcome. We were booked into a standard room on the first night, and a superior room for the second and third night. Both rooms were cleaned to an extremely high standard. The beds were comfortable and there were lots of extra thoughtful touches, ie fresh milk in the fridge in the room to accompany the tea and coffee provided. Toiletries in the bathroom included showergel, shampoo and conditioner.
Breakfast was excellent, with David cooking our exact requirements to order. As for the evening meals, the restaurant serve an amuse bouche with your pre-dinner drink. There was then a choice of six starters. This was followed by a home made soup with home made rolls. Then there was a choice of six main courses, followed by an impressive array of home made desserts, coffee and petit fours. The food was excellent, and both David and Clive took time to explain each course and to have a conversation with all the guests.
We would highly recommend Crossways. The Hotel is situated in lovely grounds, set back off a main road between Eastbourne and Brighton. If you enjoy good food, you should really enjoy Crossways.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank travelcaro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 22, 2011

Crossways is like staying at a friend's home. The seven rooms are individually furnished and decorated. Everything you are likely to need is provided including fresh milk in the fridge for your tea or coffee. What a difference that makes.

The big must is to dine at the hotel. The food is from a monthly fixed-price menu and you would be hard-pressed not to find something to your taste (including vegetarians). Skilfully prepared under the supervision of the owners we have always found the food faultless. We have stayed at Crossways a number of times, usually with friends. On our latest visit we introduced a couple who haven't stayed before and they are keen to return and also introduce their family to the pleasures of Crossways. Be sure to book dinner as the restaurant is open to non-residents.

  • Stayed March 2011, traveled with friends
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Helpful?
1 Thank wealdhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sussex england
Level 5 Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 7, 2011

Choice of food very good and when it arrived exceeded expectations. Room first class, very comfortable, warm, clean, quiet. Charming hotel setting. Couldn't fault the service in the Restaurant. Not cheap but worth every penny. Have booked again for visits in August and September for special celebrations.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank fraserSussexEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
2 reviews
Reviewed February 19, 2011

Just had the most amazing stay at Crossways, the room was lovely and cosy and the welcome warm and friendly. Food was just amazing and the service great. David and Clive are great hosts and we felt pleasantly at home and relaxed. We will be coming back again soon, especially as the room rate included a meal deal - overall an excellent break - thank you.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank gostock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newhaven, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 19, 2011

Crossways is an exceptional venue for those "Special Events" , we have been on a number of occasions now & cannot fault anything...the accommodation is excellent & comfortable with every item you could possibly want in the room, the atmosphere is relaxed while the service & care for detail is second to none.

The Restaurant is elegant & intimate, every course is a mouth watering experience with high quality food that is presented with flair & enthusiasm for customer satisfaction.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PERPETUALPETE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crossways Hotel

Property: Crossways Hotel
Address: Lewes Road, Wilmington BN26 5SG, England
Phone Number:
Location: United Kingdom > England > East Sussex > Wilmington
Amenities:
Free Parking Restaurant
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Wilmington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crossways Hotel 4*
Number of rooms: 7
Official Description (provided by the hotel):
A warm welcome always awaits you from the resident proprietors Clive James and David Stott or one of their team of loyal helpers. Now in their 26th year at Crossways they continue to welcome old and new friends to their small Georgian country house Restaurant with Rooms. Crossways nestles under the Southdown's close to theLongman of Wilmington and Glyndebourne Opera House. Crossways is the place to stay for your visit to Glyndebourne Festival Opera .Making it your idea Glyndebourne Hotel for those who are lucky enough to have tickets to the opera. Our special two-night Glyndebourne break offers guests the opportunity to enjoy a Gourmet four-course dinner in our AA 2 Rosette restaurant alternating with a night at the opera.Crossways Hotel is situated in the heart of East Sussex and makes it the perfect centre for walking on the Southdown's, visiting the nearby village of Alfriston at the heart of the Cuckmere Valley or shopping in the East Sussex county town of Lewes, Eastbourne or Brighton. ... more   less 
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