We wanted to try somewhere different to celebrate a family birthday and reading the menu online we decided to give this restaurant a go.
There was no one to meet us on arrival in the reception, however on ringing the bell we were told to go through to the restaurant. For a Thursday night and having been recommended to book we found we were the only customers. There is a nice bar area where we sat and enjoyed an aperitif whilst looking through the menu, no wine list was offered however. Upon ordering beef two ways (including a fillet steak!) we weren't asked how we'd like it cooked and when we questioned this were told its braised beef so no we don't ask how you like it but the fillet comes rare!
When taken through to our table, it had been decorated with a happy birthday banner and confetti, a lovely touch based on a conversation the staff had overheard as we had not mentioned when we'd booked.
Although there was a bottle of water on the table it was not poured and we then had to ask to see a wine list. Lovely bread on the table and starters arrived quickly, the fish cake, soup and smoked salmon were fine but the baby back ribs proved a disappointment, looking unappetising and being very dry.
Main course time and again a mixed bag, the duck shepherds pie was tasty if a little dry, the trio of fish was bland and the beef two ways was a complete disappointment, the fillet wasn't even good enough to feed a dog and certainly not rare!!!
As mentioned we were the only customers so atmosphere was severely lacking, however this wouldn't have been so bad if the service had been better!!! All the time we were there the 3 owners/staff were sat around drinking, chatting and quite frequently canoodling (and that's being polite!!) to the extent that one of our party commented that they needed a room!
After waiting a good 10 mins for the main course to be cleared ( and to note not being asked if the food was ok!) we had to go into the bar area to ask for the bill. The bill came to £100 for the four of us (on the early bird!), at this point we mentioned a few of the issues that we'd experienced during the evening (or I should say 1 hour that we were there), to be told this is the way we do things as a family business!
All in all we left feeling extremely let down and will definitely not be returning!!!!
- Official Description (provided by the hotel):
- This family-run hotel is tucked away in a residential area but still within easy distance of Leeds and Bradford, and is renowned for its service, friendliness, excellent cuisine and hospitality. The small boutique hotel has an excellent reputation for its restaurant which offers good value, fresh produce on both its à la carte and fixed price options. At the hotel you’ll find comfy sofas, a terraced garden, and restful views of the surrounding countryside. A former mill owner’s house, this Victorian stone building is just a couple of minutes from the A650 main road and the busy heart of West Yorkshire. ... more less
- Reservation Options:
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- Also Known As:
- Five Rise Locks Hotel Bingley, Bradford