We stayed at this hotel with my wife as we had a wedding to attend to and the travel agents had booked the hotel for us.
Unfortunately, the first impressions weren’t very good from the minute I stepped in.
The parking was constantly packed, forcing us to park in a second parking lot about 300 meters from the entrance of the hotel, but only if we were lucky to find a spot. Upon arrival, as my wife had already checked in earlier that day, they went ahead and issued a 2nd magnetic key for myself and handed it over to me. The receptionist didn’t even bother explaining where the room is located, so I won’t even complain about not getting some help carrying the luggage, suits, etc. to my room.
Located at the basement, in the end of a long corridor with another 6 – 8 rooms neighboring it, all of them located next to each othe, the corridor floor was covered with a cheap carpet that reeked and could only make you anticipate reaching your room in hope of some fresh air.
Entering the room on the far end of the corridor, I think it would be safe to say that it could be even worse than the corridor. The room seemed as if it was shut for ages (although fairly clean) and as if there were some forgotten sneakers somewhere inside. (I even tried searching for the source). No balcony, fair view, empty mini bar, no glasses, the list could go on. The bathroom was fairly sized, and the water was very decent, although there was an exposed socket that had managed to get detached from the wall next to the shower, which I feel was quite dangerous. I left it as is in order to see if anyone would bother repairing it or sticking it back to its place, but it remained as I found it upon our departure.
Our friends that were staying in the room next door, and other rooms in the hotel also had issues with the smell in the rooms, the service, not to mention that we could have an open discussion with closed doors and we could hear everything perfectly. At least we saved some money on telephone bills when arranging at what time we should meet at the lobby. ;-)
Apparently, the hotel was refurbished, but that was only a small attempt to disguise the serious issues the hotel has. I believe the owners probably want to make some changes, but wouldn’t know where to start from. I’d start from the pricing and the get rid of that disgusting carpet. Although a lot of the exterior furniture was new, along with the lights, floors, tables, etc. the pool area still had the old umbrellas, and the service at the restaurant by the pool was terribly slow and of very low quality. It would take at least 35 minutes to get a plate of scrambled eggs, 10 minutes for a drink, and another 15 to get attended by the waiter, and all that with only a few guests seated. I would hate to see what would happen if it was packed. Unfortunately, no staff was available towards the late hours to fix you a drink at the lovely veranda available by the reception in order to enjoy the view.
No value for money whatsoever. All our friends and/or family that happened to stay at the hotel because of the venue we had to attend to also agreed with all of the above. The smell in the rooms, (no) quality of service, etc.
Thanks for taking some time to read my review.
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