Nice weekend hide away..
Room: our king deluxe room is good and clean and spacious. but one thing i dislike their sofa setting..it blocks the view of the room.
Bathroom: good and clean. but i expected Jacuzzi in the bathroom :( but like the bathroom setup and bathrobe and toiletries. they provide all type of towels.
Breakfast: breakfast was very good and foods are testy.
Restaurant: we did our lunch in Fowara Dine. it was buffet lunch. 1500++ per person. not very large buffet but food was testy. we miss salad dressing in buffet lunch. we did our dinner in Hill Top Restaurant. restaurant environment was good at night but through is was a open restaurant in lunch time it really hot.
Spa: Spa was good, but lady in the spa talk little English..sometimes it is very difficult to understand. but she is very if you co-operative with her.
Ground: surrounding of the resort was well kept. their is a large children ground which really cool for families with children. very clean and clam.
Swimming Pool: Swimming Pool was very good and large. surrounding of the swimming pool is very good with some fancy pool chairs and decks.
Dislike: they allow outsider to take pictures even in the lobby and swimming pool area.
They forgot to enter our lunch bill in our final bill, when we discoverer it we told them they put the the bill in our final bill without any compensation. we visited hotels in other countries even luxury hotels in cox's bazar, if any fault occur by hotel management they immediately give some complementary to the guest...a little complementary service really raise the customer satisfaction very high. i really disappointed with their management policy.
Staffs are really helpful and over all nice short hide away for us
- Official Description (provided by the hotel):
- Grand Sultan Tea Resort & Golf, the one & only five star resort in the Sylhet region of Bangladesh. Equipped with all modern state of the art amenities and facilities, located in Srimongal (the tea capital of Bangladesh). This resort is the true combination of ultimate luxury, gracious hospitality and admirable greenery. Classified in 07 categories, GS welcomes you with 135 rooms and suites to meet all your expectations. ... more less
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- Also Known As:
- Grand Sultan Tea Resort & Golf Bangladesh/Sylhet Division