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“Would not recommend this hotel or stay here again”

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Travel Inn & Suites
Ranked #4 of 4 Hotels in Hearst
Fort McMurray, Canada
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Would not recommend this hotel or stay here again”
Reviewed August 3, 2012

We were put in a section of the hotel that was closed. Room was dirty, blood stains and dirt on the walls, weeds everywhere outside, husband wore clothing to bed as didn't trust the bed covers. The room had a really bad smell. Would not recommend this hotel to anyone.

Room Tip: not recommend this hotel
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  • Stayed July 2012, traveled with family
    • Value
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Helpful?
2 Thank DonnaO63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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53 reviews from our community

Traveler rating
    22
    6
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    13
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Winnipeg, Canada
2 reviews
Reviewed August 1, 2012

Me and 2 other travelers just wanted a place to stay. We got great customer service from the front desk clerk they even walked us to our room! Clean, comfortable and free WiFi. We didn't get a chance to check out the TV because we were so tired but I did notice there are all the major channels. Nice place!

  • Stayed August 2012, traveled with friends
    • Value
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Helpful?
Thank JerCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 13, 2012

hotel was dirty and worn out. Web site called it refurbished - must have been another part of the place, our two rooms were awful.

  • Stayed July 2012, traveled on business
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Helpful?
2 Thank AlHalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hearst hotels

Toronto, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2012

I stayed in this hotel for one night for business. It is time to demolish this hotel and make another one. The beds were relatively clean but the covers had a cigarret hole in it., however the rooms were smelly, nothing in particular but the smell of being old and moist. TV's are old but you'll get most of major channels.
I met one person at my check in and they were good and friendly. I didn't use breakfast or any other meal in this hotel.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank AfshinR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hojohearst, Manager at Travel Inn & Suites, responded to this review, July 17, 2012
We are thankful for the time you took to bring this to our notice, the comments like these are a always taken seriously for immediate improvement so that our valued guests don't encounter the same problem on their next visit.
please accept our apologies for the in-convenience you encountered at our facility, We at Howard Johnson Inn , are committed to provide a high level of service and shall be able to prove on your next visit. I hope you would provide us another chance to serve you better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 19, 2012

Great location one street off the main highway therefore you don't hear the big trucks. Very reasonable rates. Customer service is awesome. Rooms are very clean and no bedbugs. Free breakfast is bonus.

Baljeet

  • Stayed May 2012, traveled with family
    • Value
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Helpful?
1 Thank Baljeet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericton, New Brunswick, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 29, 2012

Staff was very friendly and helpful and room was nice. Inexpensive and good local restaurants. Doors inside hotel and to the parking lot for each room very convenient for bringing in luggage. Glad we stayed there! Not on main throughway road but very worth it to find.

  • Stayed May 2012, traveled with family
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Helpful?
Thank Tyler F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hojohearst, General Manager at Travel Inn & Suites, responded to this review, June 2, 2012
Thank you for taking time to write the review, we are so happy that you enjoyed your stay, your views are a great encouragement for us, we assure you the same hospitality and service in future, Just as a token of thanks, you have free upgrade at our property in Hearst, on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
1 review
Reviewed April 13, 2012

These people really understood my needs, and I must say they went out of their way to make my stay superb..... clean rooms, truly a five star staff, they just make you feel like you are with your own family. thank you and keep up the good work.

  • Stayed March 2012, traveled as a couple
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Helpful?
Thank skautos c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hojohearst, General Manager at Travel Inn & Suites, responded to this review, May 10, 2012
I am pleased to read the remarks and am thankful on behalf of staff and myself for taking time to write for us, we at Howard Johnson Inn Hearst strive for the high standards of service and are continuously working towards improvement.
Remarks like yours always boost the Moral of all the staff members, and they are further looking towards being encouraged in the same manner, I am sure you would enjoy your future stays with us and look forward to welcome you and all other guests with open arms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Travel Inn & Suites

Property: Travel Inn & Suites
Address: 915 George Street | P.O. Box 823, Hearst, Ontario P0L 1N0, Canada (Formerly Howard Johnson)
Location: Canada > Ontario > Northeastern Ontario > Hearst
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Hearst
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travel Inn & Suites 2*
Number of rooms: 50
Official Description (provided by the hotel):
Your Northern Ontario getaway. Located just off of Front and 9th Streets, the hotel is situated away from highways, railroad tracks and the pollution and noise associated with both. It is right in the heart of Hearst -- close to the most attractive shopping and across from the best restaurants and bars in town. Our comfortable lobby is equipped with a seating area where you can relax or just watch television. The lobby also offers an internet equipped computer and printer for guest use. ... more   less 
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Also Known As:
Travel Inn & Suites Hearst, Ontario, Canada

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