When it comes to a city like Gwalior, you cannot expect much.
Overall it was a average hotel. some of the factors that the hotel lags behind are inexperienced staff, improper management and average cleanliness of the property. The only thing hotel succeeds in luring its customers is its location in the city, just 1 km away from Railway station and as I went there to give my TOEFL test , my center was walking distance from the hotel. The room was averagely decor ed, old furniture, dirty sheets, the glasses kept their were very dirty. A specific problem occured with my room's bathroom, the hot water line didn't provide hot water through it, also unavailability of toilet paper was a major disaster.The bathrooms are poorly designed. One thing that attracts hotel's amenities was it's free Wi-Fi, which was a good thing to see. The hotel claims to have a 24 hour restaurant named BLUE FOX, but folks they have really converted it into a banquet hall, so you have either room service or some other place to eat. The other disaster was we were told that the breakfast starts 7 in the morning and when I was there at 7-30, there was no breakfast at all, the receptionist was having a fight with their staff, a total confusion and finally breakfast was served at 8-45 AM and that I think was food from the party which happened the earlier night. Overall, I would suggest that it is a average hotel, you can't simply expect much and be prepared to ask for each and every thing from it's inexperienced employee's as they hardly know how a hotel is managed.
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