I Stayed here overnight on a business tour.
My feedback as follows:
1. Front-desk is quick in checkin and checkout
2. Room service staff need to develop great deal of professionalism. 3 folks barged in along with my luggage as i entered the room.
3. Rooms were freshly painted and i was allergic to the smell and requested for a change. They refused to do it. As a last resort, i asked for room freshener. To my shock, they did not have one. And the answer that came was housekeeping staff has locked it out!!!!!!
4. Staff needs to understand courteousness while entering the room. They ring the bell and don't wait to be answered. They barge in.
5. Rooms are nice and tidy but bathroom commode needs to be cleaned up. I saw stains all around.
6. Serious need to train the staff here...
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Booking.com and Agoda so you can book your Hotel Gwalior Regency reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.