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“Pathetic Room & Bathroom”
Review of Hotel Gagan Plaza

Hotel Gagan Plaza
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Hotel Gagan Plaza
Ranked #15 of 24 Hotels in Kanpur
New Delhi, Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Pathetic Room & Bathroom”
Reviewed October 6, 2012

What to say,,,,,such a dirty rooms are there,,,,have seen even rats in room,,,,,,, there was no towel,,,, staff seems like gov. people they do not care about the guest,,,,,,,,,,, often riksha wala or auto wala insist to stay at gagan plaza i request u to do not go there,,,,,,,,,,,,it is really pathetic,,,,,,,,

Stayed September 2012, traveled on business
Helpful?
2 Thank RohitMishra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Any
English first
Varanasi
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 26, 2012

An Average Business Class Hotel located in the heart of the city.

I have traveled in Last week of June 2012 and in a bit of hurry for my appointment. Hotel Manager have tries his all resources to help me.

Considering what I was paying, it was a good option to be near main market. Good Bed, Good Foo and overall a nice option. complementary Pick up from Railway Station / Airport is available.

Could recommend for Business travelers easily.

Room Tip: Try to bargain upto 20% - 25% from their tarrif.
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paper_Vns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 3, 2011

Gagan Plaza is the worst hotel I have ever come across in my entire life. The commitments made were all ruled out in the end after half the payment was made. One orders tea in the morning and it reaches in the afternoon after innumerable reminders. The chairs for the party were not enough, also the drapes were of pathetic combination and were not enough. The place is unhygienic and the service is absolutely lousy. We had a wedding reception and the decoration was absolutely too mediocre. The staff is too rude, it needs a behavioral training ASAP. The moment you enter the premise of the hotel you feel as if you have entered a banquet hall in "Shukla Ganj".

NARESH & SHUKLA were the two people who had broken all commitments and were absolutely rustic in their communication.

Request you all people not to choose this hotel as this is not worth the money you will pay. This place is a complete disaster and will let you down in the end. The manager Shukla is highly unprofessional person and a cheat! I request you to avoid this place to ensure value for money. Salad was served as if it was served at some road side Dhaba, the crockery used was too obsolete and was stained.

Pathetic place, pathetic hotel. a piece of advice to the hotel owner- Sir, you have created this space to take our comments. I would appreciate in case you can implement few changes to make this place an average one. also, please visit places so that you get to know how marriage functions are organized these days at other places in other cities. you are far behind in terms of decoration, presentation, hygiene, staff mannerisms and behavior and to top it all the services that are rendered. hope my comment would turn out to be an eye opener for the you and for the people who might think to book this place for any ceremony/ occasion.

Room Tip: don't opt for this one. guess Geet hotel and Meera inn are far better places to put up. the rat...
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank nidhi2423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kanpur hotels

New Delhi, India
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 29, 2011

The hotel is located on Mall road which is a main part of Kanpur. The rooms are ok. The room service food is quite good. The room tariff is also on the lower side. If on a tight budget then stay here else should look for better hotel.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank georgeofdelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gurgaon
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 20, 2011

While I am giving this feedback, I am a Gagan Plaza hotel. I called up the Room Service and asked if the TAWA ROTI which you have is the one which we eat at home. The person on the line told rudely that he has not eaten tawa roti at home. I asked how many tawa roti can 1 person eat. He said that he can eat 20 Rotis and I can order 30 Rotis for 1 person. This is very rude and shows how the staff treats the guests. This is my second and last visit to this hotel. Thanks.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank nariyani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 17, 2010

This is a dirty hotel with very unfriendly and rude staff. They behave like they do not need customers at all. We booked them in May to come in August, but they said to us that we never booked them. When we showed them confirmation of booking, payment, they still were trying to get rid of us, saying that it is Hotel.com’s mistake. After we asked for their boss, one of guys on front desk said it is his and his brother chain of hotels, however called somebody and after conversation with his brother, he said that Hotels.com made mistake and booked us with another “even better quality” hotel from the owned by them chain of hotels. If this was the same cahin of hotels, then my advise would be never ever to book this hotel. The name of the other (“even better quality”) hotel was Mandakini Plaza. It was a nightmare experience – dirtiest thing we’ve ever seen.

Stayed August 2010, traveled as a couple
Helpful?
1 Thank AZSZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 15, 2010

Facilities provided are ok in terms of the charges. The charges are a bit too high.
Since it is near to the railway station and the bus stop, its good if you want to stay for a day since its it almost the centre of the city.

Food was good and staff is at your service at all the times. Though for business purpose I feel hotel Landmark would be better.

  • Stayed February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rishi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gagan Plaza

Property: Hotel Gagan Plaza
Address: 63 / 6 The Mall Road, Kanpur 208004, India
Location: India > Uttar Pradesh > Kushi Nagar District > Kanpur
Amenities:
Hotel Style:
Ranked #15 of 24 Hotels in Kanpur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Gagan Plaza 2*
Number of rooms: 39
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