we returned to tsokkos gardens having enjoyed it so much the previous yr but what a difference a yr makes. we arrived late sunday evening and checked in, it took two attempts for staff to properly set room key as they didnt seem to know what they were doing. Our room wasnt cleaned until i went to reception 3 days later to ask for a brush and mop since their employees were to lazy to clean it. Bedding was not changed and i had to ask our holiday rep to speak to the staff which he had to do twice before it was done.We also had to request clean towels as none were ever left!. We were all inclusive but due to poor quality (not like the previous yr) we ate out every other night as food was cold and resembled left over breakfast and lunch with reheated chips. They even had chips at breakfast!! be it they were cold. The restaurant advertised themed meals each evening but each evening the food was the same bland,cold offerings and if you ate later you had no chance of any desserts. Staff service was poor and they had a security guard who came round the pool side kicking sunbeds out the way at 5pm it was as if you were only allowed to sit on them until this time. never known such an early curfew ! I spoke to reception about his behaviour in front of my children and all they said was another 3 families had complained as well !! but no apology from them. So as you will guess i will not be returning as i wouldn't waste my hard earned money. Cyprus is a beautiful place to visit just be careful were you stay. These apartments and hotel are NOT recommended from my family's experience i cant believe such a drop of standard in a year.
- Official Description (provided by the hotel):
- Tsokkos Gardens Hotel Apartments complex is superbly situated at a lovely quiet location, near the picturesque Marlita Bay, and a few minutes from the lively Pernera area. It offers spacious comfortably and beautifully decorated apartments appealing to families and couples. From your room balcony you may enjoy the idyllic view of the popular "Ayios Elias" church along with our favorite cocktail. An ideal choice for families and couples who wish to combine quality accommodation and a hospitable relaxed atmosphere. Within a few meters away you will find the brand new coastal pedestrian footpath, which leads to Protaras cneter, a great opportunity for an afternoon walk. Next to the hotel the famous Anastasia Aquamania Waterpark offers exciting rides and splashing fun for all ages. ... more less
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- Also Known As:
- Tsokkos Gardens Apartments Hotel Protaras