My husband and I needed a much earned holiday break, and for our 25th wedding anniversary, we decided to book a two night getaway in Protaras. Seeing as we never went on a honeymoon, we wanted this to be our best holiday ever. Being in the travel and tourism industry in Cyprus for the last 22 years, I didn't want to stay in any of the 5 or 4 star hotels I had previously worked with, we wanted to be "incognito" without Hotel Managers trying to make sure that everything was perfect! We looked at apartments in the area of Protaras, close to Fig Tree Bay, our favourite beach. As we live in Cyprus, it's easier to make a phone call and book a reservation, but we used the internet for the first time, therefore we could only go by the photos and reviews of the apartments made by other guests. What I liked about the Alva Hotel Apartments, was that for each review, the Hotel Manager, Ms. Katerina Michaelidou, responded to each and every review, whether there were positive or negative remarks, and her responses showed that the feedback was being assessed and acted upon. Despite other apartments in the area being of same price etc, we determined that a hotel manager that takes the time to review comments and respond, means that the hotel apartments will be of the same high standard as the communication process used. We arrived at the hotel apartments on Thursday 30 August 2012, greeted by a very, very friendly receptionist, who was so polite and efficient, she informed us that we had been upgraded from a studio apartment to a one bedroom apartment, to which we were surprised in the least, and we went to our room, to see a spotless apartment, spacious, clean, tastefully decorated in earth colours that relaxed us immediately from the stress of daily life, we didn't even need to turn on the TV that was in the family room. The kitchen, had beautiful granite everywhere, and a balcony with the best seaview we've ever seen, right opposite our favourite "fig tree bay". We didn't want to leave the apartment! 5 hours after sitting on the balcony we decided to go for a walk and dinner. The shops, pubs, bars, restaurants, pharmacy, banks, were a doorstep away, not to mention the bus stops and taxi stations if one wanted to go anywhere. We had a car, and didn't need to move it from the hotel private parking until we left on Saturday 1st of September. The supermarkets next door are very cheap, the pubs and restaurants are very reasonably priced, and for Protaras, we were surprised at how inexpensive everything was. The next day we spent by the hotel pool, very clean as well as safe. The apartments were so quiet during the day and evening. We had a wonderful, relaxing time. The cleaning staff were wonderful, even asking us if we were enjoying our holiday when they would come to clean our apartment. When we checked out, at reception, the staff were asking us if we enjoyed our holiday, and to our surprise, one of the staff members, was the Hotel Manager, Ms Katerina Michaelidou, who's concern, together with her wonderful team, was that if we had a good time. We certainly did! Thanks to the Alva Hotel apartments.... a 3 minute walk to our favourite beach, a very, very clean apartment, a beautiful view from the balcony, comfort and luxury which I can honestly compare to some of the finest 5 star hotels I have stayed in on the island, but most of all, the quietness of the apartments and all the facilities, utensils, amenities one needs to live there forever! It was sad leaving, but we will be back, and very soon. Above all, it was "authentically perfect" as I did not mention to the hotel that I am in Tourism and Travel on the island!!!! Thank you Alva, and a special thanks to Marianna at reception for that beautiful welcome smile upon arrival and for her assistance throughout our stay, together with the other wonderful staff, and a special thanks to Ms Michaelidou for managing such a great team and great hotel apartment accommodation.
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- Also Known As:
- Alva Hotel Protaras
- Alva Apartments