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“Worst Hotel Ever” 1 of 5 stars
Review of Sweet Memories

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Sweet Memories
Ranked #41 of 67 Hotels in Protaras
Certificate of Excellence
Keighley
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Worst Hotel Ever”
1 of 5 stars Reviewed August 28, 2013

This was a last minute booking and as a 2* we knew it would be basic, but just assumed it would be clean. How wrong were we. Reception was small and dated and the public toilets were dirty and the smell was disgusting. The pool was small, which wasn't a problem, but it was dirty with slime at the bottom of the pool,
There were plenty of sunbeds,but the cushion coverings were really dirty and although there were umberallas, there were no pins or hooks to keep the umberellas up.
Our one bedroom appartment was large but again very dated. A cleaner came in every 2 to 3 days to change the towels, but the appartment was never cleaned The bedding had holes in it and there were layers of dust and dirt everywhere. We had an infestation of ants and had to buy a spray
to try to get rid of them.
We love Cyprus and have been coming to Protaras for 8 years staying in different star hotels, but I can honestly say we have never stayed in such a scruffy dirty hotel. We will definitely not be going back. to sweet memories.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank BernadetteKeighley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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327 reviews from our community

Traveler rating
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    52
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • Greek first
  • Russian first
  • Any
English first
ballymena
Level Contributor
2 reviews
4 of 5 stars Reviewed August 27, 2013

Sweet Memories is a basic hotel but is good value for money. We have stayed there twice and will stay there again on our next visit. Its about 10 min walk max to protaras centre.Its a good location. There is even a Lidl store not too far away. The staff are nice and friendly and the maids are lovely.

Room Tip: You can ask for a sea view apartment but we had one overlooking the pool which was nice as well.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank rosaleen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 23, 2013

We booked this for a last minute break in the sun. Apartment was big and spacious but SO HOT! Air con is a must (payable at reception, roughly £50 for week for one room). Staff are all very friendly, which really compensates for the rather ugly first impression of the buidling / reception area. In fact, all the public areas are quite unattractive in terms of decor but all are spotlessly clean. Pool was nice and warm and plenty of sunbeds available.Bar was good for snacks and breakfast (all a bit English though, would have been nice to see more Cypriot food options rather than Sunday Roasts, Full English etc!). Mini market by reception was good, wish it stocked more fersh stuff though! Fresh bread and fruit seemed to be like gold dust in a lot of the supermarkets.
Housekeeping was minimal - sheets & towels changed once in the week we were there.
Pillows are awful - if you have space, pack your own. I was glad to get home to my own bed.
It's the staff that make this place - a lovely team :)

Room Tip: brochures seem to say most rooms have inland view. Ok, our balcony faced inand but we had the most b...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank flyflyaway2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DUMFRIESSHIRE
Level Contributor
147 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed August 7, 2013

Trip Advisor is all about opinions but I would like to offer a different one to the lady from Northern Ireland who was there at the same time as us. I thought all the staff ( especially Tina & Alex ) showed a great deal of care and attention to the people staying who had special needs. They deserve a holiday the same as you and I and it was great to see them enjoy themselves.
Now onto Sweet Memories itself. We thoroughly enjoyed ourselves once again! Yes, it is basic, but it is spotlessly clean. If you want 5 star then pay 3 times as much as what we paid for a hotel down by the beach. Clean towels every 2nd day & sheets changed twice a week. The staff Charlie, Tina, Marie,Carlos, George and Sweet Caroline are all great and looked after us well during our stay. I can't leave out young Alex who kept us all entertained with his mimicking of the Scots language & his superb card tricks--amazing!!
We noticed the Hotel was really trying hard with food this year. We ate there quite a lot during our stay & even took up the half board option for 3 days. It cost 10 euros per head a day which was great value for a cooked breakfast and choice of a 2 course meal at night. We also had the special a few times. A main course and a pint of Keo for as little as 5 euros.
Sweet Memories is situated in the older part of Protaras. An easy 10 minute walk to the busier strip. We looked back at where we mainly ate and drank and it was actually in the older part. Our 2 favourite pubs are The Malmia and Ripples. Our 2 favourite restaurants are Anatolia and Super S. We actually went twice to Super S due to the meal being that good the 1st time.
To sum our holiday up. We had an excellent time at The Sweet Memories and met loads of nice people,many of them repeat visitors like us. This says it all really!!

Frank & Marion,
Dumfriesshire.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Franmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 6, 2013

me & my fiance stayed here for a week and chose hotel apartments because we weren't too bothered about being around the complex much as we already know a few bar owners & places to go etc, but we ended coming back early every night to have a few drinks before bed because the staff were lovely and there was such a good atmosphere there. I doubt we would stay anywhere else in Protaras now and would love to go back. Pool was lovely, prices reasonable and food was sooo nice. Close to everywhere you ever need to go! Thanks to everyone who became our friends for making our holiday!! :)

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Kirsty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisburn
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2013

grat place to stay if you are english and your child has a disability. i am a widow from northern ireland here with my son. i do not know any of the staff by name they do not know me or my son by name, the pool is great not to cold nor hot just fine,the food is great. shame it could not have been more friendly have never felt like this before

  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank annepanlisburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 22, 2013 via mobile

For the price this is an excellent hotel, large rooms, nice pool, nice bar, great staff. It is a short walk to beach and the main centre. We consider this a huge benefit, giving a quiet and peaceful base but near enough to all amenities. Excellant

  • Stayed May 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Ron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sweet Memories

Property: Sweet Memories
Address: Protaras Road, Protaras, Paralimni 5310, Cyprus
Location: Cyprus > Famagusta District > Paralimni > Protaras
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
#25 Romantic Hotel in Protaras
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sweet Memories 2*
Number of rooms: 216
Reservation Options:
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Also Known As:
Sweet Memories Protaras
Sweet Memories Cyprus
Sweet Memories Hotel Protaras

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