Been back a week now but where do you begin with this hotel. Firstly, I would like to say my partner and I travel a lot and our philosophy has always been to make the most of any sisutation and its what you make of it that counts! And trust me we tried very hard here and thank goodness for the lovely Gordie family we met in the first week!! The rest of the time we just relaxed and enjoyed the lovely weather which is always a plus. However . . . . . . . . . . . . . .
My advise is please do not book this as an All Inclusive holiday - its not a true reflection on AI and you will be disappointed - rather book a hotel that only offers All Inclusive. If you have small children again book a different hotel. If you fancy being on your own a lot and entertaining yourself and only using the hotel as a base then this is the place for you!!!!
Firstly, when arriving the receptionist was very grumpy and unhelpful. We asked for a sea view and ended up with an amazing view of the back of the hotel sign, a carpark and a supermarket. Thankfully we were moved after our air con didnt work - but that took a lot of effort (we were accussed of not being to operate it properly (by the rep) when in fact it was broken. We were treated by the staff and rep (Lisa) that they were doing us the favour by moving us.
The rep did not give us any details in the welcome meeting about how to get the best out of our holiday and failed to tell us things that we needed to know about the hotel. (ie that for 2 days a week there are no cleaners - you have to fend for yourself - not funny if you are a family with small children) I have never heard of this before and found it amazing that our rep did not even mention it to us!
The apartments are spacious but the furniture is very out dated and the beds are so uncomfortable - you will get aches and pains. Cleaniness is not good either in the hotel or around the pool area.
I understand (which I might be wrong) that Thomson and First Choice are only offering this as an All Inclusive holiday from next year (2013) when really these are self catering apartments. The hotel staff are geared up for SC and actually find and treat their All Inclusive customers as if they are pains and an inconvenience to them. If you book as AI you will find that you are the only people around in the evenings and the day as most of the guests are out and about enjoying their holiday elsewhere. This in turn does make it hard for entertainment - very difficult to do when you have just a handful of people - a bit like flogging a dead horse really. The hotel offers Self Catering, BB, half board, full board basis & all inclusive - which means that there are a lot of guests that have no real incentive to stay on site, which does turn the hotel into a bit of ghost town. The hotel does have a Kids Club area which apparently is lovely but the management have chosen not to open it up this year.
The hotel food is on the whole good the Chef does make an effort but there isn't really much choice but you will always find something you can eat! But after dinner if you munchies you need to stock up before hand as no food is available.
There are a lot of Russians at the hotel but I have to say most of them were very pleasant and chatty probably feeling lonely like us and just pleased to see another human being so would chat to anyone even if they dont speak the same language.
Plus even the pool area is large and you have 2 pools - the other hotels in the area use the facilities so you end up with kids and people not from your hotel using the facilities which does make you wonder about security.
- Official Description (provided by the hotel):
- The fully refurbished Papantonia Hotel Apartments features spacious, bright interior and friendly, hospitable atmosphere the ideal base for a great holiday. This complex enjoys a lovely peaceful location close to the golden sandy and shingle beach of Marlita Bay and a few minutes away from Pernera center with its colorful attractions. The brand new pedestrian footpath, which leads to Protaras center is a great opportunity for an afternoon walk and within minutes from the hotel. Next to the Papantonia Hotel apartmetns you can enjoy the famous Anastasia Aquamania Waterpark offering exciting rides and splashing fun for all ages. An ideal choice for families and couples. ... more less
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- Also Known As:
- Papantonia Hotel Protaras