We chose a return to this hotel following our experience last year.
Little had changed, from the moment of arrival until the time of departure. A warm welcome by management, Ms. Kula and her team provide a magnificent service of friendliness and efficiency in dealing with any request.
The rooms were very well maintained and kept thoroughly clean throughout the two week visit.
The food was it's renowned standard of both quality and quantity, especially the quantity! I did however notice there was not as wide a variety as last year, but nevertheless it was very much enjoyable and I have no complaints whatsoever.
I feel I have to comment on the entertainment which was provided by the Thomas Cook entertainment team. In this case three young women aged 19 years. They were a superb trio who provided quality daily entertainment suitable for children and adults alike. Worthy of note was their attitude towards our special needs son, being patient and including him fully in the children's entertainment and on an occasion, the only bad weather day during our stay, when the entertainment area was completely flooded. They sent notices round all rooms stating an alternative venue for the day's activities in a true "the show must go on" fashion. That evening with their stage area underwater, they utilised laptops and a mobile sound system to provide an improvised karaoke. They are truly a credit to Thomas Cook as was the rep Demi who is a great ambassador for the company, going out of her way to assist in anything related to your stay as well as providing directions to a location that I had limited knowledge about.
Yet again I have no hesitation in recommending this facility for that much needed holiday and applauding all staff in the hotel. We will be going back again.
- Official Description (provided by the hotel):
- The Odessa Beach Hotel enjoys a prime location right in the heart of Protaras and a breath away from one of the best golden sandy beaches of Cyprus, Protaras Bay. The hotel features comfortable guestrooms with contemporary and chic style, an excellent range of facilities and services, spacious public areas with a great choice of restaurants, cafes and bars, and a traditional hospitable atmosphere. From your room balcony you may enjoy the view of the Mediterranean sea with a glass of wine while relaxing. A star choice for families and couples seeking comfort, fun and an enjoyable memorable holiday experience. ... more less
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