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“Great Infrastructure - Satisfactory Service - Poor Internet Connectivity”
Review of Hotel Bersoca

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Hotel Bersoca
Ranked #3 of 21 Hotels in Benicasim
Certificate of Excellence
Reviewed June 12, 2010

I got a chance to visit the beautiful town of Benicasim last week. Actually the purpose of my visit was to attend a summer school on pattern recognition and machine learning. It was not difficult to reach hotel from Benicasim train station. It took me about 30 mins to walk to the hotel and I found everything perfectly put in place for the reception. The room was well equipped with everything that one may require during his stay. Starting from air conditioner to hair dryer. Perfect and thumbs up for the infrastructure.

But unfortunately, the service is not as appreciable as I was expecting. The first day I found that the wash basin was blocked. This clearly refers to the fact that there was a negligence on part of the cleaning team. They must have noticed and fixed it. However, the guy a the reception was nice enough to do it himself and I had to live with a flowing wash basin but with a bad smell for the first night. The second important thing is unavailability of shampoo and toothbrush. For toothbrush it is understandable as they never provided it and luckily I had my kit but for the shampoo it was unacceptable. They initially provided two shampoo sashays. The third day I realized that there is no more shampoo and I asked the guy at the reception (different from the first one) but he didn't have the keys and I had to use my own shampoo and bathing gel. This is not appreciatable at all and the worst thing is that they never bothered to provide it for the last two days of the stay.

The worst thing is the Internet connection. Literally, I had to refresh the web page 10 times (some times more). Browsing and checking the emails was impossible. But later I came to know the this is same for all the hotels of the locality. Friends staying in other nearby hotels found and reported it similar.

Generally, I would conclude that apart from these minor issues it was a wonderful stay. The location of the hotel is the best that you may find in benicasim, the staff is cooperative (to an extent) and it was a comfortable stay globally.

  • Stayed: June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mmluqman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 - 39 of 175 reviews

Reviewed 2 weeks ago
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Room Tip: Las habitaciones que dan a la piscina son menos calurosas, no importa no alojarse frente al mar, al...
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  • Stayed: September 2017, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank wisconsiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago
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Stayed: September 2017
Thank Fely C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bersoca, Gerente at Hotel Bersoca, responded to this reviewResponded 3 weeks ago
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Reviewed 4 weeks ago
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Stayed: September 2017, traveled with family
Review collected in partnership with this hotel
Thank Juan1003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2017 via mobile
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Stayed: September 2017, traveled as a couple
Thank gerard b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2017 via mobile
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Stayed: September 2017, traveled with family
Thank Marisol G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2017 via mobile
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Stayed: August 2017, traveled with family
Thank Pilar O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bersoca

Address: Avenida Gran Avinguda Jaume I 217, 12560 Benicasim, Spain
Phone Number:
Location: Spain > Valencian Country > Province of Castellon > Benicasim
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Benicasim
#1 Family Hotel in Benicasim
#3 On the Beach Hotel in Benicasim
Price Range: $58 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Bersoca 2*
Number of rooms: 48
Official Description (provided by the hotel):
The Hotel Bersoca is located in Benicassim, near Els Terrers Beach. It has a swimming pool, gardens and a restaurant, and the rooms have balconies.All of the air-conditioned rooms in Bersoca Hotel have TV with international channels. They also have a safe, telephone and desk, as well as a bathroom with shower and hairdryer.The Bersoca has a playground and reading room. The hotel's business centre offers free Wi-Fi. ... more   less 
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Also Known As:
Hotel Bersoca Spain/Benicasim, Castellon

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