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“Great location, poor shower (Näätä building)”

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Santa's Hotel Tunturi
Ranked #3 of 7 Hotels in Saariselka
Reviewed May 21, 2014

We stayed in one of the older buildings (Näätä) during our winter holiday. The room was basic and gave a "back to the 80's" feeling with all that pine furniture but that also made it feel more like a cottage than a hotel room. The location of the Näätä building was excellent, right next to the skiing tracks and other routes. It was only about 100 metres from the main building and breakfast room. Also the hotel itself has a great location being close to both the village centre and the fell with the toboggan run.

We had one big problem and that was the shower. There was not enough warm water even for a quick shower, no matter if we tried in the morning, afternoon or evening. Another issue was when our bus didn't show up and we got absolutely no help from the reception - I would have expected at least information about alternate services, such as taxi or another bus. This is why we will choose another hotel for our next visit.

Room Tip: If you want to save some money, the older rooms are of good value - just check they have fixed the h...
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  • Stayed: December 2013, traveled as a couple
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2  Thank Arctus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 20, 2014

Hotel area is large, rooms are many different houses. My basic room was Ahma house. It was basic and little oldish, but very clean. Some better rooms have own sauna, but there is also couple common saunas. Ski tracks start front of the hotel and ski bus stop also the hotel. But you can easily walk skilifts, it's only 1km. Breakfast is basic level scandinavian style buffee. I think that the hotel is quite good price quality.

Stayed: April 2014, traveled solo
Thank Tatu_P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2014

My standard room looks exactly like the Hotel picture on TA. Quite big, sofa, table, armchair, fridge, water kettle for coffee/tea/hot chocolate. Bathroom has enclosed shower and slightly bad smell. The room is cleaned only every other day.Ski storage, clothes dryer and Sauna is available downstairs. Restaurants and breakfast in main building. Maybe 5 min walk. This hotel has a dance band playing every night during the season, and additional artists during high season.Cross country skiing and hiking tracks start here. Airport and ski buses stop outside the main entrance.

1  Thank fin_swe
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 29, 2014

We stayed in Gielas and had a lovely room, big bathroom with sauna, drier. We were on the package, breakfast was good, the AI dinner was adequate. Location was very good (walking distance everywhere). Ample of activities in Saariselka, ski slopes very good, toboggan run long and enjoyable (wear goggles). We can recommend joiku-kotsamo safaris (excellent trip to joikun kota & fells on snowmobiles, Lappish lunch) and Husky & Co for the Husky Safaris. Lapland Safaris are popular and offer good choice of excursions, however, groups can be large with mixed skill level at driving snowmobiles, so be prepared for slow trips and waiting. We had 2 trips and the Heart of Nature with Janne and Kimmo was great. But the hunt for the Aurora can be hit or miss. Finnish Lapland is great fun!

  • Stayed: March 2014, traveled as a couple
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5  Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2014

We have just visited Saariselkä 5th time and Santa's 2nd time and will return next year! I would recommend superior room at Gielas (100 meters from main building). The rooms are spacious and silent and the beds are comfortable and wide. There's both sauna and tub at tidy bath room. This time we stayed there for 3 nights the buffet dinner was included in addition to great breakfast. First dinner was disappointment with tasteless fish but other two night's dinners were very fine. The location of hotel is handy for cross country skiing. 50 meters to ski rental and 100 meters to ski tracks. The last but not the least; the staff were all very polite, thank you!

Stayed: March 2014, traveled as a couple
1  Thank MindeS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2014 via mobile

The room is a bit old, especially the toilet which needs some upgraded. No slippers is provided. No tissue. I feel like i am staying in a hostel. Surronding environment is nice. Staff not friendly. Not familiar with the bus schedule and told us the wrong time which keep us waiting until we asked again after waiting for like half an hour without any apology. The breakfast buffet provided the basic food, dont expect much.

  • Stayed: March 2014
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Thank chankaren1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

I stayed in the Gielas wing for a week having journeyed there from Heathrow - Helsinki - Ivalo and then a 30 minute bus transfer (10 euros). It took 8 hours (inc 2 hr time difference) so it was pretty easy and the flight cost about £300 return. The hotel was pretty good value with single occupancy for a double room at half board for £740.

The room was spacious with twin beds that could be pushed together and an L shaped sofa. The room had a decent amount of shelf & hanging space as well as an electric safe. A kettle with coffee, tea or hot chocolate that was replenished every day & small mini bar fridge. The room had a brilliant drying cupboard which was really good at trying off wet clothes. The bathroom had a good sized bathtub, nice marble sink surround with lots of shelf space for toiletries, a hair dryer and a sauna (that I never used). And they supplied relatively good sized towels which made a nice change! The flat screen TV had CNN and BBC World. There was a small balcony looking out towards the ski lopes and Kaunispafell (the top of the toboggan run). The room was quiet and I wasn't disturbed by other occupants (the doors closed quietly but be warned you should push them closed or they don't always lock). The room was plainly decorated and it would have been more cosy if there had been some photos or paintings to adorn the room but that's obviously a minor criticism!

Breakfast was buffet style with croissants, nice freshly baked breads (+toaster), cereals, yoghourt, a pile of mostly cold 5 minute and 10 minute boiled egg that were effectively very hard boiled most of the time! Smoked salmon & overcooked scrambled eggs. Dinner (if you were half board) was served in the main block 2 minutes walk away from 5.30-8pm. It became rather repetitive after a week with quite nice steamed salmon on several occasions. The recommendation is to arrive early before the food has suffered from being kept warm for several hours. The salad bar wasn't very exciting (lettuce, tuna) and the puddings (creamy chocolate mousse, cream cakes and pancakes). The restaurant in the Gielas building is very nice (but expensive - 30-40 euros for a main course).

There's a supermarket about 15 minutes walk away. Trips (husky sledging, snowmobiling, reindeer rides) can be booked through a couple of shops 2 minutes walk away from the hotel. They all seem to use the same end providers so there is little difference (if any) in price. The cheapest reindeer ride I could find for 2 hours was 95 euros and was the highlight of my trip. I did a 4 hour snowmobile trip to see the local countryside but the guide seemed intent on speeding along giving us little opportunity to appreciate the scenery. The husky safari was nice but the scenery was much less pretty than for the reindeer safari. Be warned I think most longer safaris are only longer because they include time for lunch so you're not actually getting longer doing the activity.

I had hoped to see the Northern Lights and thanks to a think blanket of cloud I was unsuccessful which was disappointing. The Aurora Walk which is about 10 minutes away from the hotel would probably be quite difficult to do at night because it involves two small steep hills (so be prepared to have shoes that grip!). Also, when you get there, it's not very high up & is still surrounded by trees which may obscure the view. Walking up the toboggan hill is the other option but takes about 20-25 minutes. There is a good view from the top for miles around (as well as an observation tower). Unfortunately the restaurant at the top closes at 5pm! It's possible to drive up there which would help. If I went again I think I would rent a cottage up at the top of the toboggan run which would make nipping out to observe the sky much easier (there's too much light pollution in town).

Room Tip: The view facing the ski slope/toboggan run is much nicer than the other side facing the town/buildin...
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  • Stayed: February 2014, traveled solo
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3  Thank Thumbelina2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Santa's Hotel Tunturi

Address: Lutontie 3, Saariselka 99830, Finland (Formerly Saariselka Tunturi Hotel)
Location: Finland > Lapland > Saariselka
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #3 of 7 Hotels in Saariselka
Price Range: $94 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santa's Hotel Tunturi 3*
Number of rooms: 260
Official Description (provided by the hotel):
Santa's Hotel Tunturi, also known as Saariselka Tunturi Hotel, provides modern-style quality accommodation in Saariselka, Lapland. Hotel Tunturi has an international atmosphere and the restaurants offer Lappish delicacies. Hotel Tunturi has also modern conference facilities. About 100 meters from the main building with reception and three restaurants are six buildings of rooms and apartment suites. Hotel Tunturi has 96 standard hotel rooms, 77 superior hotel rooms, 6 junior suites, 1 Gielas suite and 80 apartment suites with one, two, three or five bedrooms. ... more   less 
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Also Known As:
Santa's Hotel Tunturi Finland/Saariselka

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