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Malcolm P
Freshwater, Australia

Our second six senses property

4.0 of 5 bubblesReviewed Sep 2, 2012
Tried this place purely on our experiences a couple of years ago at six senses in the Maldives. Heavy flooding in Bangkok made getting there something of an adventure but the transport arrangements were excellent. This property is amazing, we stayed in Villa 12 and it was beautiful - understated luxury with our own plunge pool, courtyard, external deck and open bathroom overlooking the courtyard. The gardens are beautiful, the food expensive but high quality and the breakfast location surrounded by lily ponds a highlight. Staff were excellent - service standards very high. The cons - no real beach to speak off outside the resort - just a tiny strip of sand and rocks at low tide, although better beaches further up and down the coast. Don't bother with the snorkeling trip to Koh Talu - an expensive waste of a day. An enterprising local has decided to turn the guest transfers to and from this island (it has accommodation) into a tourist trap. Poorly organised - when we arrived the boat was stuck in the lagoon as the tide was low and it took them an hour to drag it out over the sand - a good effort by the crew. Then a beach entry through a one meter shore dump - incredibly dangerous and we did not enjoy getting wet up to the armpits in our street clothes boarding the boat. We had swimming costumes and could have changed but it only became apparent at the last minute that we were not going to use the wharf some way up the beach. OK, I am a diver and so far just a bit of an adventure. When we arrived at the island we wanted to go snorkeling - not possible until we had eaten lunch. Lunch what would go for poor quality pub food in Australia, then finally in the water for snorkeling or so we thought. No not yet, waiting for another boat, then onto that boat when it arrived than all off and a wait - finally out on a barge into the bay and nothing but dead coral for as far as you could swim. Barge moved to the other side of the bay - coral a little better but not much - and only one hour in the water, by which time it was mercifully time to leave. We all got on board for the return at the appointed hour - waited for thirty minutes or so before we got off and out of the stifling heat. We waited another hour in the heat - no water offered or no explanation just no skipper! Finally it became apparent we were waiting for another boat which was bringing fuel for the return trip - what a disorganised mess. Something like a three hour transfer to go to a pretty poor quality island by Thai standards and snorkel over dead coral. Not what we expect of a tour organised through SIx Senes. We mentioned it to our girl Friday in passing - and ended up with her boss and the guest relations manager looking us up over the next two days to aplogise. Notwithstanding the apologies - and the free BBQ night offered as compensation ( and for which we did not ask ) if this trip is still being offered through the tour desk give it a big miss. This trip is way below the quality you would expect for this property.
Date of stay: November 2011
Room Tip: The villas are superb - not sure how they compare to other rooms.
Trip type: Traveled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Jamester, Director of Sales at Wyndham Hua Hin Pranburi Resort & Villas, responded to this review
Responded Sep 13, 2012
Dear malcolmp53,

Many thanks for your review! I am sure I already replied but it looks like it is missing still.

Firstly, of course I am very happy to read that you have enjoyed your stay with us, even if getting here was a little bit more of an adventure than usual! With regards to your comments regarding the tour, I have passed these over to the recreation team for their feedback and overall improvement of what is on offer.

Hope you will come back and visit us in the future!

Warm regards,

Jamie Crisp
Director of Sales - Six Senses Hua Hin
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed September 1, 2012

A fantastic experience, Such lovely surroundings and wonderful staff. Rooms were nice, food lovely, bit pricy but very tasty. Would definitely go back here. Close to beach, with road between hotel and beach. Very good Italian restaurant, with lovely service. Whole experience great.

Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tobes16
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamester, Director of Sales at Wyndham Hua Hin Pranburi Resort & Villas, responded to this reviewResponded September 6, 2012

Dear Tobes16,

Glad to read that you had a great experience with us during your recent stay. We now have a new Italian Chef at the resort cooking up some homely, rustic dishes! I'm yet to try it but will make sure I do soon!!

Hopefully you have taken away some great memories and we look forward to welcoming you back again in the future.

With regards,

Jamie Crisp
Director of Sales - Evason Hua Hin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2012

A beautiful ,peaceful oasis! We took 3 of our children, 20, 18 and 16 and they all had a lovely time too. The restaurants were excellent - we'd recommend going half board and there are plenty of small beach bars that are great for drinks and snacks, particularly Mr Sing's Beach bar. This is the second time we've been and we loved it both times with kind and happy staff and such a lovely setting.

Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fiona G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamester, Director of Sales at Wyndham Hua Hin Pranburi Resort & Villas, responded to this reviewResponded September 6, 2012

Dear lily43,

Thank you for your comments and for coming back to visit us a second time. Glad to read that the whole family enjoyed their stay too!

We'll be ready for your third... :)

Regards,

Jamie Crisp
Director of Sales - Evason Hua Hin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2012

Situate in a quiet location, but have many things to do in and around the hotel. Excellent and friendly service from all the staffs. Beautiful gardens, Love to return again and again !
Many places to eat along the beach. Prices are reasonable.

Room tip: Choose a room near to the swimming pool which is also close to the beach.
Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lucy L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamester, Director of Sales at Wyndham Hua Hin Pranburi Resort & Villas, responded to this reviewResponded September 6, 2012

Dear Lucy L,

Thank you for coming to stay with us and writing your review of your stay. I'm happy to read that you enjoyed yourself and appreciated our Evason way of life.

Hope you will have the opportunity of visiting us again in the future!

Regards,

Jamie Crisp
Director of Sales - Evason Hua Hin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2012

Wow! We have visited Thailand for 20 odd years and this place really is up there with the best. We stayed at this very pleasant resort last week as a family with our two teenagers. The villa was amazing, clean, well appointed and with a fine selection of amenities for your use. We were provided with a very pleasant butler and she did an incredible job to ensure that we had a wonderful stay.

Highlights for us were the free bicycles which were well maintained, genuinely happy staff who smiled, low density of people, lack of any 'corporate feel', general quietness (no piped music here and, with reference to the other recent review who cares if the TV is the old 4:3 shape!) and calmness of the resort. My children partcularly liked the rustic feel to everything, eg. re-used 'Grolsch' style bottles balanced in a bucket of ice containing cold drinks at brealfast. Everything functions well, eg high quality 'quiet' wireless air-conditioning, free wi-fi in room and quality outdoor shower. For the first time in my life I had an outdoor bath and watched the sunset!

For a relaxing break this is the place to visit. It is 20 miles south of Hua Hin so does not suffer from any beach pollution issues. When we visited approximately 80% were couples, many on honeymoon, there were also just a few young children with families and ours were the only teenagers.

Enjoy!

Room tip: They all looked good to me
Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank David_Jackson850
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamester, Director of Sales at Wyndham Hua Hin Pranburi Resort & Villas, responded to this reviewResponded September 6, 2012

Dear David_Jackson850,

Thank you very much for your review, I will ensure the entire team receive a copy and they will be thrilled to hear from you. I am happy to read that you actually 'get' our resort style and feel and by the sounds of it, left us feeling relaxed and recharged.

Please don't keep us a secret, do tell your friends and family and come back and visit us again in the future.

Warm regards from the entire team at Six Senses Hua Hin,

Jamie Crisp
Director of Sales - Six Senses Hua Hin

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2012

We stayed in Pool Villa. There are two small pools and jacuzzi tubs inside. Very relaxing. Full amenities. Good bed. Clean. Butler service is really good. She answered our call within less than a minute ringing.
The tabas served at The Bar is prett good. The bar itself is very chilling with big sofas overlooking the sea.
The place is totally recommended for someone who really want to be relaxed and far away from all the hassle of busy Bangkok and Hua Hin.

Date of stay: August 2012
Trip type: Traveled as a couple
Thank Scooterelli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamester, Director of Sales at Wyndham Hua Hin Pranburi Resort & Villas, responded to this reviewResponded August 30, 2012

Dear Scooterelli,

Thank you for your lovely review, I am happy to read that you had a pleasant stay and left us feeling relaxed and recharged. I think we provide the perfect retreat for those looking for a complete getaway from it all!

With regards,

Jamie Crisp
Director of Sales - Evason Hua Hin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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