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Reviewed August 30, 2015

My husband and I spent a wonderful week at Secret Bay in August. This resort is truly dedicated to making every guest's experience perfect. I would compare the service here to a five star beach hotel anywhere else in the world. We had an amazing time and will be back.

Merlinda attended to every detail of our stay- from arranging pickup at the airport complete with chilled water and dried fruit to making sure our villa was prestocked with snacks when we arrived. Every villa also has an attendant dedicated to making sure your stay is great- our attendants Bianca and Shemima prepared breakfast every morning, brought dinner in the evenings, and made sure to attend to little details (like a special dinner on the Sunset Deck for our anniversary).

We stayed in the Zabucco II and it was beautiful- my husband even commented that it was the first hotel we have stayed that was actually nicer in person than the pictures on the website suggested. The villas have everything you could think of- a fully stocked kitchen, books, DVDs, an iPhone prestocked with music and a great set of bluetooth speakers etc... The living room section of the villa can completely open up to the deck. The bedroom section of the villa was very expansive, and the bed was really comfortable. Another great thing is that the villas have washer/dryers. This may seem like a small thing, but it is amazing to go home without a suitcase full of dirty clothes! We loved the private pool and spent every evening swimming while drinking Secret Bay's amazing rum punch (we miss the rum punch).

The property itself is incredible- every villa is very private and you will be tempted never to leave the villa. However, there are several decks throughout the property at different vantage points that are worth visiting. We also loved Secret Beach- it is a 5 minute kayak ride from the resort (they provide kayaks and dry bags) and it is lovely. The first time we went we had the entire beach to ourselves, and the next time there were other people from Secret Bay there. If you do go- check out the bat cave on the right side of the beach (the side with the arch).

We ate almost every meal at Secret Bay, and the food was incredible. There is a menu of sorts in the room, and you can tell your attendant exactly what you want or you can let them surprise you. We probably did about half and half- it was really fun to try new local foods, and there were some that we liked so much that we wanted to make sure we tried them again so we requested them.

Before our stay, Merlinda helped us plan activities, and they were all fantastic. We went whale watching and saw a dozen whales, scuba diving in champagne reef, hiked to Middleham and Trafalgar Falls and attempted lionfish hunting. All of the guides and service providers that Secret Bay recommended were very professional and knowledgeable- we felt like we were in good hands with Ryan and Rowie in particular! There is a lot to do in Dominica, so make sure you pick your most desired activities ahead of time- it would be easy to overextend yourself, and you want to make sure that you enjoy the beautiful property as well!

You can't go wrong with a vacation to Secret Bay!

Room tip: The Zabucco villas are much more private than the bungalows, but the bungalows are closer to the beach.
Date of stay: August 2015
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank Erin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayeola G, Sales & Marketing Coordinator at Secret Bay, responded to this reviewResponded December 31, 2015

Thanks Erin for the fabulous review. We love making our guests feel special and that includes you and your hubby too! Super glad you had a great vacation here. Hope you guys visit us again soon!

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Reviewed July 27, 2015

Visiting Secret Bay was without question one of the most uniquely wonderful experiences my wife Katie and I have ever had. This was our first time visiting Dominica and this place is such a hidden gem in the Caribbean!

The scenery on the drive in to Secret Bay was so beautiful, lush rainforests and crystal clear waters, just what we were hoping for. I was pleasently surprised that it got even better when we arrived at our villa. We stayed in Zabuco Honeymoon III which is at the very top of the property. I would suggest this one to anyone looking to visit, it has a really awesome view from the balconies and even more private than the other two main villas.

The Villa...WOW WOW WOW. Easily one of the most upscale and beautiful places we have stayed. Private infinity pool on the lower level is about as good as you can get, no need from a main resort pool at all. The upper level balcony is expansive, so much room for just the two of us, but really made it feel even more grand. Inside we had a full kitchen with everything you needed to cook if you wanted to, tons of lounging space and the beautiful bedroom. The king bed was very comfortable and the air conditioning kept the room a really nice temp the entire trip. Double shower with doors that can open out to the outside (pretty cool!) + a full standing bathtub that my wife loved.

The staff at Secret Bay seriously became like family. They take care of literally everything you can think of, but do so in a way that doesn't make you feel interrupted ever. The meals were DELICIOUS, bravo to the chefs...they do an unbelievable job. You can request anything specific you want or they will surprise you for each meal. Keep in mind, you pay for the food cost and not the service of cooking it, but these are not included in the room cost. We also really liked how they pre-stocked our room with food, drinks and other essentials we needed...a must do, makes you feel right at home.

We were expecting to mostly relax on this trip, but found that there were a TON of great activities and excursions to do. Highly recommend checking out Canyoning, Snorkeling the Champagne Reef, water fall hike and scuba. Plenty to do!

Overall, if you are looking at taking a trip to the Caribbean, Dominica is a must visit. We have been to other islands and you get alot of "the same"...this place is special. Romantic and adventurous at the same time.

Date of stay: July 2015
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
5  Thank Ryan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayeola G, Sales & Marketing Coordinator at Secret Bay, responded to this reviewResponded December 31, 2015

Dominica is without a doubt a special island - we’re outside of the norm. We are happy to share our little part of the world with you. Thank you for the positive feedback on your experience here and at Secret Bay… sure motivation for the staff to continue their efforts.
See you soon, family!

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Reviewed July 25, 2015 via mobile

We visited Dominica for the first time for our 25th anniversary. This was a special trip for us and Secret Bay, coupled with the island itself and the Dominican people, helped make it an incredible experience.

The villa (Zabuco villa 3) was beautifully crafted and fully outfitted with very nice kitchen appliances and air conditioning, although we only used AC for sleeping and otherwise kept the folding doors open to the island breezes. It looked over the cliff to secret beach and the ocean beyond. We ate most of our meals on the spacious balcony overlooking the ocean.

The Secret Bay family works hard to make it a completely stress free stay. Personalized service is their signature. Merlinda helped get us set up before arrival. Gilbert brought us from the airport the afternoon we arrived, telling us about the island on the drive, stopping by a tiny store getting us a couple of cold local Kubuli beers along the way to welcome us. We stayed 8 nights, and the first morning we sat with Marvin, planning a combination of slightly adventurous and relaxing days. He arranged all of the transportation and guides. June turned out to be the perfect time for us to visit because even at the most popular sites we were often the only people there, which we loved because we were there to see the island and meet the locals. We saw many of the island's sights with our guide Ryan including the Emerald Pool, Champagne Reef, Trafalgar Falls, and a 1 hour hike through rainforest to Middleham Falls. We had a paddle up Indian River with our guide named Fire to see some of the locations filmed in Pirates of the Caribbean Dead Man's Chest and have a drink of "dynamite" at the outdoor bar at River's End. There was a trip into the interior mountains with Dr. Birdie to see endangered native parrots and a glimpse of an elusive blue-headed hummingbird found only on Dominica and Martinique. We scuba dived and snorkeled off Cabrits National Park in the northern part of the island. You can visit all points on the island conveniently from Secret Bay. We also relaxed with short snorkeling trips around the point directly below the villas to Secret Beach and massages at the villa.

The food was wonderful, local and freshly prepared on site. They have suggestions for local dishes but can prepare pretty much whatever you want. We also had food stocked for us in the kitchen for breakfast and snacks. They have a selection of good wines available and we picked up local rums during day trips. Dinners were hand delivered to the villa by Bianca and Megan, the resort's attendants assigned to us for our stay.

We barely ran into any other guests during our 8 days there, and there is no obvious central gathering place for guests, so if you are looking for a quiet, intimate time this will work well for you. The island is mountainous and the grounds are not level, so it helps to be able to walk around sloped grounds and up and down a flight of stairs to the villas, which are perched one story above ground on pillars to catch the breezes. They can also take you around the grounds in electric carts.

Staying at Secret Bay is truly a unique experience. On our last night they arranged a candle lit dinner on a deck on the grounds overlooking the ocean at sunset, with a father and daughter serenading us with guitar and flute, a truly memorable end to an amazing week. Who knows what your amazing experience will be?

Date of stay: June 2015
Trip type: Traveled as a couple
2  Thank RSFcouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayeola G, Sales & Marketing Coordinator at Secret Bay, responded to this reviewResponded December 31, 2015

A 25th anniversary is such a memorable milestone. Your celebration with us had to match the moment and we’re so glad it did! There’s so much to do in Dominica, glad you were able to take some of it in, while still enjoying the serenity of your villa and the Secret Bay grounds. Thanks for you really kind words and wonderful review and we hope to welcome you back.

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Reviewed July 16, 2015

We stayed here on a quiet getaway leaving the kids with family. Getting to the island was the only painful part as not many direct flights. However once we arrived at Secret Bay we were treated exceptionally well, they go to great lengths to ensure you are well looked after and you have a member of staff assigned to you who will personally cater to your requests. They even prestocked our villa with food / drink items which they asked about beforehand. The resort (its very small) caters to you personally and you can choose 2 meals a day to be cooked for you, either in your apartment or eaten at a couple of lookout points around the property. We had initially assumed we would do a few meals there and also sample some local restaurants.... Be aware there are very very few local restaurants, certainly nothing nearby,( the island is very underdeveloped, which is good for peace and quiet) so you are "stuck" here, but its no hardship it was lovely, never had such personal attention on a vacation. They will leave you alone when you want it eg some of the apartments have private plunge pool which attracted us, or you can walk down and arrange day tours with them. paddle by kayak to nearby beaches or take a day tour of waterfalls etc. The resort is tiny, maybe only max 10 other couples i would guess but we only saw 3 or 4, I hope they dont expand too much. Dont come here looking for nightlife, but if you want peace , relaxation and some time to quietly explore or sip cocktails by private beach, pool, or watching sunset this is perfect. Not cheap but they have invested large amounts in each property and in their staff and it shows. really outstanding memorable vacation.

Date of stay: May 2015
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank TAL_Nyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayeola G, Sales & Marketing Coordinator at Secret Bay, responded to this reviewResponded December 31, 2015

We are grateful that you appreciate our personalised service. It was our pleasure to host you. Getting to Dominica has improved since your departure, with many flights from major cities with in-transit connections in regional hubs. We will be more than happy to assist you with sourcing the best routes to Dominica whenever you return- and we hope you do!

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Reviewed July 15, 2015

My husband and I cannot say enough about how wonderful our stay was at Secret Bay! From the resort itself to the food, the adventures and our villa attendant--the service and personal touches were impeccable. We had a disastrous journey to get there due to cancelled flights and an overnight stay on another island due to weather, all completely out of the control of Secret Bay, but Marvin checked in with us every step of the way--going so far as to stay up late and make calls to friends in transportation--and they could not have been more hospitable upon our arrival to the resort. Eudora, our villa attendant, was amazing and so wonderful to us each day. She recognized my husband's love for hot sauce, and left an unopened bottle of the one he had been enjoying all week in our villa on our last night! Such a kindhearted touch. We were in the Zabuco Villa and cannot say enough about how much we enjoyed our time there. Our favorite moments of the honeymoon were looking out at the views on the porch or relaxing in the hammock. We also are so grateful to Merlinda, who helped us plan a few wonderful excursions for us for the times we wanted to be adventurous and not just relaxing. Don was the best, helping us spearfish for lionfish and taking my husband into the cave. We also loved our cooking class with Rosie and our hike to the waterfalls. We have already begun to sell our family on a return trip all together, as our time at Secret Bay is unforgettable. For anyone going to this resort, you will not be disappointed and will surely want to get back as soon as possible like we do!

Date of stay: June 2015
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Caitlin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayeola G, Sales & Marketing Coordinator at Secret Bay, responded to this reviewResponded December 31, 2015

Hi Caitlin, So glad you enjoyed your time with us! Sometimes the unexpected can occur when travelling. Happy to know our team made up for your discomfort and set the tone for the rest of your trip. Secret Bay is perfect for families too and we can’t wait to meet yours!

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