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“Amazing property, wonderful staff!” 5 of 5 bubbles
Review of Secret Bay

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Secret Bay
Ranked #1 of 4 Hotels in Portsmouth
Certificate of Excellence
Philadelphia, Pennsylvania
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Amazing property, wonderful staff!”
5 of 5 bubbles Reviewed November 23, 2013

My wife and I just returned from her birthday trip to Dominica, and it was the best vacation we have had. We were lucky enough to stay in Secret Bay, in the Zabuco II honeymoon villa, the best place on the island to relax and enjoy this tropical paradise.
We felt pampered from the moment we were picked up at the Melville Hall airport by Benny. Anna greeted us and took us to our villa, and arranged everything we needed to have a wonderful time - our hike with Bertrand Jon Baptiste (Dr. Birdy) through the Syndicate Rainforest, our day with Patrick to Roseau to shop, see the botanical gardens and a whale-watching boat ride, our sightseeing trip to Portsmouth, and our painting of the Sisserou parrot by Aaron Hamilton. Seralee and Deslyn made us comfortable every day, and Gemma and Josie made sure we had some of the best meals ever.
The website photos do not do Secret Bay justice, you really must experience it in person. Believe the other positive reviews, this place is amazing. Nowhere that I have stayed before made me say "Wow" upon walking in the door.
When I returned home, I was not surprised to read that Secret Bay was on the cover of T&L magazine, they have earned every good word written about them, you can really feel the commitment they have made to being the best.
My wife and I like to try new places, to go where we have never been, but Secret Bay is making us want to return to Dominica, soon.

Room Tip: The Zabuco villas are wonderful, however I cannot imagine a bad stay at Secret Bay, regardless of yo...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank M0rgoth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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471 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Mississauga
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 19, 2013 via mobile

If there is anything better than perfection then that is how we would describe our vacation! Right from being picked up at the airport after a long day of travel to the very warm welcome from Anna and the staff when we arrived at Secret Bay. We stayed in Zabuco III ...WOW ... we thought the pictures were amazing, it is even better, if that is possible. Anything we needed was just a phone call away. Our kitchen was stocked with fruit and fruit juices which were so fresh. The homemade yogurt and granola was simply awesome ... A must have! The food was exceptional and exceeded our expectations, everything from shrimp, lobster, lion fish and the best salads ever with a passion fruit dressing. A phone call to security and they would get a kayak ready for us to take out into the bay. It was a very relaxing vacation and a great place to take time to just reconnect, either sitting by the pool listening to the local radio stations, going for a swim or sitting on the deck watching movies on a rainy day ... Thank you to everyone at Secret Bay!!

Stayed October 2013, traveled as a couple
Helpful?
1 Thank Melissa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 16, 2013 via mobile

My wife and I recently stayed in the Zabuco Villa at Secret Bay for our Honeymoon. I must say that, due to the glowing reviews Secret Bay has received, our expectations were very high going in. We were not disappointed. Anna, our attendant Deslyn, our chef Gemma, our maintenance man/guide/jack-of-all-trades Vincent and all the other Secret Bay staff always went above and beyond to make our week at the resort truly an experience to remember. Secret Bay truly is a Caribbean gem and a one-of-a-kind destination that we will never forget. From the food to the tours (ask for Ryan as your guide...he was easily the best driver/tour guide either of us had ever had) to the ambiance and the natural beauty of the location, and the island as a whole, Secret Bay is a must-visit if you venture to the Nature Island of Dominica!

Stayed November 2013, traveled as a couple
Helpful?
Thank tmcintire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Clemente, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 16, 2013

Secret Bay has the most wonderful location/resort/staff of all time. The team of Bianca, Deslyn, Megan, Seralee took wonderful care of our two families when we visited last June. The experience was so wonderful that we have booked the entire resort in 2014 and are taking back two more families. We travel with our 24 and 21 year olds and they loved the adventure of this location. With diving, hiking, yoga, sup, and just kicking back, nothing beats it. Anna does a great job of setting the days up with fun activities and is a most wonderful host. I cannot say enough about the food, it was outstanding! we asked to have local dishes prepared and they exceeded our expectations.
The Kerth and Prices!! See you soon!

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank findmeabeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua, Texas
Level Contributor
5 reviews
5 of 5 bubbles Reviewed November 15, 2013

When you arrive in Dominica a driver will be waiting for you, he will get your luggage, give you a cool towel, water bottle and a snack. He will take you on the twisting turning road that leads to Secret Bay. You will be greeted by Anna and other staff members who will take your things to your villa (or bungalow) and you will have a tour of your living quarters. The beauty of the island, the villa, and gracious hospitality will sweep you off your feet... And this is how our journey began, and it continued every day with fantastic meals prepared to our specifications-I have an abundant amount of food allergies that the cook was able to work around. The attendants made sure that the kitchen was stocked with fresh fruit and fruit juices that had surely come right from the grove, everything was so fresh. The homemade yogurt and granola was delicious too. A quick phone call to security (8 on staff at all times) and they would get the a paddle board and kayak ready for us to take out into the bay. Anna even helped us plan a perfect day of excursions. We could not have had a nicer, more relaxing trip, but it is not just the beauty of the land or the architectural design that make Secret Bay a treasure, it is the people. The level of service, more than service, it is a caring and a passion to make sure that the guest is content and fulfilled. Dominica and Secret Bay are like a Caribbean Shangri-La that is beckoning us to come back!

Room Tip: The villa offers a private plunge pool. We started every day with a dip after breakfast. And what...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stefwithanf2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgetown, Barbados
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 7, 2013

The perfect escape from the hustle and bustle of life. I felt so rejuvenated on my return to reality. The quiet paddling in my kayak from bay to bay, watching and listening to the lapping of the waves and the excellent Rum Punch on the sunset deck, the beach or on my patio. I actually had time to think. A massage in my room and reflexology on the meditation deck contributed to making me feel spoilt and indulged. We all need that from time to time.
The accommodation is stunning and faultless, with all the rooms nestled among the trees affording amazing views and privacy. The staff were so polite, helpful and very dedicated. They could not do enough for you. The little touches were lovely, from the daily fresh juice left in your fridge along with the homemade plantain chips, breadfruit chips, yogurt and granola.
We were a small group and our experience was fabulous but I think a honeymoon at Secret Bay would be magic.

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marie-Claire L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. George, Barbados
Level Contributor
2 reviews
5 of 5 bubbles Reviewed October 29, 2013

Since Secret Bay opened, I knew that was where I wanted to celebrate my 50th birthday. A place to get away from the hectic daily schedule that is my life - a place where I could be waited on hand and foot!

LIAT- the airline I now love, was on time. Pure joy! On landing, we were greeted by our very pleasant driver, Kenny who gave us cold towels and ice cold bottled water to sustain us on our one hour drive from the airport, through the beautiful Nature Isle of the Caribbean to the even more stunning Secret Bay. It's better than Facebook says it is.

All of the staff were amazingly hospitable - we were welcomed warmly on arrival and shown to our rooms- given a tour of our accommodation - the beautiful Mapou bungalow- and our kitchen was stocked already with every request made- coconut water, fresh juices, homemade coconut ice-cream, plantain chips, homemade granola and yoghurt etc etc. All very delicious.

Our first lunch menu- thick delicious plantain chips, salad and the very best shrimp...EVER- really, the very very best shrimp, followed by a chocolate avocado mouse with banana for dessert. We shared this with two lizards and a bird with a red feathered neck. Deslyn , our attendant, and Marvin, the manager, took care of our every need.

The view from the balcony was truly amazing- a lovely space to read, chat and reflect. We had cocktails on the sunset deck, good reflexology on the meditation deck and a wonderful massage in the room. We kayaked across the bay and relaxed on the black sand beach.

We ate, and drank and ate some more. I really appreciated all the attention to detail- the design of the bungalows is amazing and everything in the bungalow- the fixtures, appliances, the decor, provision of good reading material- everything is thoughtful, sophisticated and elegant.

I could not have asked for better service, better food or a more beautiful place to celebrate being on this amazing earth for a half century. Well done, Secret Bay, for providing excellent service in a stunning environment. Two thumbs up!!

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Annalee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Secret Bay

Property: Secret Bay
Address: | Tibay, Portsmouth 00109-8000, Dominica
Phone Number:
Location: Caribbean > Dominica > Saint John Parish > Portsmouth
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 Hotels in Portsmouth
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Secret Bay 5*
Number of rooms: 9
Official Description (provided by the hotel):
Tucked away on the unspoilt nature island of Dominica, Secret Bay offers sustainable luxury villas and bungalows and is the perfect place for a honeymoon, anniversary or the secluded holiday of a lifetime. Situated on a cliff-top overlooking the Caribbean Sea, Secret Bay is unique in its diversity: two beaches, the magical Cario River, a spectacular sea cave and two distinct micro-climates. Secret Bay is becoming known as one of the best boutique resorts in the Caribbean - and indeed the world - for honeymoons, anniversaries, small family escapes and adventure vacations. In 2013 Secret Bay was chosen as the number one luxury resort in Caribbean by Islands Magazine; and its Zabuco Honeymoon Villa was voted as having the 3rd sexiest bedroom in the world at the Smiths Awards. ... more   less 
Reservation Options:
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Also Known As:
Secret Bay Hotel Portsmouth
Secret Bay Dominica/Portsmouth

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